Rinnai
13
Operation Manual
CARE AND MAINTENANCE
GENERAL HEATER CHARACTERISTICS
SERVICE
Rinnai recommend that this appliance and installation be inspected and serviced every 2 years.
If the power supply cord or any other component of the heater are damaged, they must be replaced
by Rinnai or a suitably qualified person.
Any service or repair work should only be carried out by an authorised person. Rinnai has service and
spare parts departments nationally, see back cover for contact details.
Before asking for a service call please check the following table as these characteristics are part of
the normal operation of the appliance and do not indicate a fault.
CHARACTERISTIC
EXPLANATION
At ignition:
Warm air does not start when the burner
lights.
The room air fan is started automatically after a
short delay. This is to allow the heat exchanger to
warm up, helping to avoid cold draughts.
Smoke or strange smells are produced on
the first up operation after installation.
This is caused by grease, oil or dust on the heat
exchanger when new. This will stop after a short
time.
Sharp clicking noises at ignition, or when
the unit thermostat modulates to a lower or
higher setting, or shuts down.
This is simply expansion and contraction noise from
the heat exchanger and is normal.
During combustion:
Clunking noise when the thermostat
operates
This is the sound of the solenoid gas valves opening
and closing to regulate the gas flow amd is normal.
When the appliance is turned off:
Convection fan continues to run after
turning off.
This is to remove residual heat from the heat
exchanger and stops once the appliance cools.
Other points:
Steam is discharged from the flue terminal.
High efficiency appliances tend to discharge water
vapour on cold days. This is normal.
Heater does not start when the STANDBY /
ON button is pushed, thermostat is on High
(H).
Check that the appliance On / Off button is ON.
Check Timer(s). Timer(s) programmes must be
turned off or overridden for manual operation.
Timer(s):
Timer(s) do not operate at set time.
Timer(s) may either be inactivated or incorrectly
programmed. Please confirm Timer(s) are set
correctly. See page 10 for correct Timer(s)
operation.
Timer operates for a short period and then
cuts out.
Room temperature may be higher than the set
temperature. Increase set temperature if desired.
Cancel the Auto Off function.
Service calls for general cleaning, maintenance and wear and tear are not
necessarily covered under the warranty. Service calls of this nature may be
chargeable.
Faults caused by insufficient gas supply, gas quality, installation errors or
operation errors are not covered by the Rinnai warranty. Refer to Warranty Card in
this manual.
Appliances incorporating a live fuel effect and designed to operate with luminous
flames may exhibit slight carbon deposition on burner media. Slight deposition is
acceptable.
NOTE
