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Neo RIB2312 installation guide: 12148-A 01-17 

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3.  Select the short straight log with the single 

locating pin and place onto the metal tabs 

at the left and rear of the burner box—will 

touch the burner box walls when correctly 

positioned.

4.  Select the thinner ‘Y’ log and fit into position 

by linking up the two pin holes onto the two 
pins of the first two logs. Ensure this log is 
seated all the way down until it touches logs 1 
and 2.

2

1

3

1

2

5.  Select the longest log and line up the hole with 

the pin of log 1. When correctly located this 
log will be touching the burner box walls and 
resting on log 1.

6.  Locate the final bowed log and line up the hole 

with the pin bracket to the right of the burner, 
and locate the front of the log onto the stop 
bracket. When correctly positioned it will be 
touching both brackets, log 4, and the right 
burner box wall.

4

1

5

4

Granule pack installation

The granules as well as being added to create a more realistic log flame effect (they 
diffuse the gas flames through the burner ports) also assist in soot prevention and are 
CRITICAL to the heater operating correctly. Never pour the granules directly from the 
pack as dust particles from the bag may block the burner ports.

Natural gas installations

Place the granules evenly across the burner, use the whole pack.

ULPG installations

Carefully place 30 of the granules as close as possible to the front burner ports as shown on 
the diagram below. DO NOT cover any of the front right side ports. It’s important this is done 
correctly as incorrect placement can cause high yellow flames (dirty combustion) that may 
cause sooting.

It is desirable that the flames touch the granules as this diffuses any ‘candling’ effect and 
enhances the realistic log burning look of the heater.

Summary of Contents for Neo RIB2312L

Page 1: ...Neo Installation guide RIB2312N RIB2312L ...

Page 2: ...authorised personnel Warning Improper installation adjustment alteration service or maintenance can cause property damage personal injury or loss of life For more information about buying using and servicing of Rinnai appliances call 0800 RINNAI 0800 746 624 Rinnai New Zealand Limited 105 Pavilion Drive Mangere Auckland PO Box 53177 Auckland Airport Auckland 2150 Phone 09 257 3800 Email info rinna...

Page 3: ...ilt models 10 Mantels and surrounds inbuilt models only 11 Clearances from combustibles 12 TV installation 14 Masonry installation 16 Inbuilt mock chimney 18 Freestanding installations 20 Log set and granule pack installation 22 Inner frame and control panel 24 Commissioning 25 Outer frame and dress guard 27 Flame pattern 28 Customer handover 28 Wiring diagram 29 Flueing 30 ...

Page 4: ...ils 4 Zero clearance box top panel 5 Zero clearance box rear panel 6 Zero clearance box left and right panels 7 Zero clearance box base panel 8 Hardware pack A 3 7 2 1 8 5 6 4 Freestanding console installations A Engine set refer masonry installation 1 Spigot adaptor 2 Console top panel 3 Console right side panel 4 Console left side panel 5 Console rear panel 6 Console pillar 7 Hardware pack 1 A 3...

Page 5: ...istributed from the top of the appliance Data plate Inside appliance on the front left hand side Gas connection BSPT flexi The gas supply terminates inside the heater at the lower front right hand side of the appliance Ignition Continuous spark electronic ignition Noise level 37 45 dB A Flue masonry The Neo must be installed with a Rinnai flexiliner flue Ø 100 mm Flue mock chimney and freestanding...

Page 6: ... frame Neo Inbuilt masonry 865 660 359 62 691 589 235 305 45 510 703 865 590 359 436 865 363 62 660 650 240 795 280 45 305 510 The above dimensions INCLUDE the zero clearance box Neo Inbuilt mock chimney Neo Inbuilt Premium Classic The above dimensions INCLUDE the zero clearance box ...

Page 7: ...nstallation guide 12148 A 01 17 7 865 865 760 280 760 305 140 235 363 62 712 510 865 865 837 280 305 215 235 363 62 837 712 510 Freestanding dimensions mm includes the frame Freestanding console Freestanding plinth ...

Page 8: ...the appliance centre line 35 mm from base of enclosure 35 mm from base of enclosure 140 mm from floor level 215 mm from floor level Terminate 230 mm from front of enclosure Terminate 230 mm from front of enclosure Terminate at wall clearance plus 155 mm Terminate at wall clearance plus 155 mm 5 WALL 4 M i n i m u m c l e a r a n c e 7 5 m m B a c k o f h e a t e r F R O N T O F E N C L O S U R E R...

Page 9: ...nd should not come into contact with the unit If the power cord is damaged it must be replaced by a licensed tradesperson This must be a genuine replacement part available from Rinnai Consult a qualified electrician if direct wiring is required as it must comply with AS NZS 5601 and AS NZS 3000 and other relevant local regulations Using existing externally mounted power points on inbuilt installat...

Page 10: ...ns Inbuilt masonry W width 695 mm H height 600 mm D depth 370 mm Use a slurry of sand and cement to level the base as required Inbuilt mock chimney W width 800 mm H height 655 mm D depth 370 mm The zero clearance box needs to be supported within the enclosure Either construct a base using board with supporting joists or support with the frame itself must be capable of supporting a minimum of 1 5 t...

Page 11: ...m clearances shown The Neo gas fireplace is not designed to be built into bookcases A B C A Mantel needs to be a minimum of 400 mm away from the edge of the inner glass B Maximum mantel depth at 400 mm A is 250 mm C Surround needs to be a minimum of 400 mm away from the edge of the inner glass For every 50 mm of added mantel depth there must be an additional 100 mm of clearance from the edge of th...

Page 12: ...d that a mat be placed in front of this appliance Hearths A hearth is not necessary but can be used for decorative purposes or protection of sensitive flooring A hearth if installed must not obscure the front of the fire TV installation above the fireplace The Neo has a fan that distributes warm air from the top of the appliance out into the room As warm air is dispersed outwards as opposed to dir...

Page 13: ...eople who are determining the clearance area around the Neo without having the unit on site Glass width 510 400 400 500 400 Clearance Clearance Minimum above fire 1310 Neo inbuilt Glass width 510 400 400 500 400 Clearance Clearance Minimum above fire 1310 Neo inbuilt premium classic ...

Page 14: ... dimension The 400 mm dimension is the minimum clearance required to to a mantel The image adjacent shows the dimension from the edge of the frame in the case of the Neo the 400 mm dimension is to be taken from the edge of the inner glass Always check with the TV manufacturer It is up to the owner to check the TV installation with the TV manufacturer some have warranty conditions that state a TV i...

Page 15: ...Installation Installation servicing and repair shall be carried out only by authorised personnel ...

Page 16: ...a seal between the unit and the fireplace brickwork If a seal cannot be formed then another means of sealing must be used non combustible insulation or heat resistant silicone 5 Connect the flue adaptor Connect the flue adaptor to the flexiliner flue 6 Position the engine and connect the electrical supply Place the Neo engine in front of the fireplace enclosure Use a panel of cardboard packaging u...

Page 17: ...m flexi flue 3 6 m Guide plate Flexi flue spigot adaptor Attaching the flexiliner flue to the unit 1 Attach the guide rails to the heater using the predrilled holes and four screws 2 Align the guide plate with the guide rails and slide the flue assembly forward until the front tab of the guide plate is fully forward and against the rear of the flange at the top of the heater 3 Ensure the guide pla...

Page 18: ...ed The cladding MUST BE installed flush with the zero clearance box Failure to do this will cause alignment problems with the flue 8 Connect the flue adaptor Connect the flue adaptor to the engine by aligning the guide rails with the guide plate of the flue adaptor Slide the flue adaptor in until the guide plate is fully home against the rear of the flange at the top of the heater Supplied with th...

Page 19: ...contact with the electrical components Complete the installation Refer p 22 28 14 Secure engine to the enclosure Fasten the engine to the enclosure using appropriate fasteners not supplied using the three holes across the top and at least two holes on each side refer p 17 15 Drill 4 x Ø 3 2 mm holes Assemble and fit the zero clearance box Prepare heater engine and fit cladding Align guide rails wi...

Page 20: ...t 5 Attach spigot adaptor and outer panels Assemble the flue spigot Drill 4 x Ø 3 2 mm holes in the location dimples on the top rear of the Neo engine then fit the flue spigot using the four self tapping screws provided Fit the rear and side panels using the screws provided You may need to elevate the engine approximately 100 mm off the ground to assemble the side panels Align the top panel tabs o...

Page 21: ...12 installation guide 12148 A 01 17 21 Minimum 119 mm Minimum 119mm F 4 Fitting the base assembly 5 Attach spigot adaptor and outer panels 6 Fitting the heater to the base assembly Console Plinth Console Plinth ...

Page 22: ...ation guide attached to the glass of the Neo engine It is important to position the pieces in the order shown below Incorrect placement can create carbon build up and affect performance Malfunctioning due to improper log placement is not covered by warranty The unit must never be used with broken logs or other burn media except the Neo granules IMPORTANT 1 Check to ensure the ports of the main bur...

Page 23: ...ioned it will be touching both brackets log 4 and the right burner box wall 4 1 5 4 Granule pack installation The granules as well as being added to create a more realistic log flame effect they diffuse the gas flames through the burner ports also assist in soot prevention and are CRITICAL to the heater operating correctly Never pour the granules directly from the pack as dust particles from the b...

Page 24: ... packed with the outer frame is held in position by the return tabs on the top edge and by magnets on the bottom edge Fit the inner frame to the heater engine by locating the over folded edge over the two return tabs then gently swing down the bottom edge onto the magnets Inner frame Return tabs Bottom edge Magnets Inner frame Connect the control panel Position the outer frame close to the heater ...

Page 25: ...point screw and connect the manometer hose 2 Press the heater ON OFF button to start the ignition sequence ensuring the correct flowing pressure is available with all other gas appliances operating on high 3 Press the heater ON OFF button to stop the heater operation 4 Disconnect the manometer hose and replace the inlet test point screw Checking the pilot pressure 1 Remove the pilot test point scr...

Page 26: ... the data plate Press the Set button once to save the setting 5 The display will show PH main burner stage 7 Press the Up and Down buttons to set the pressure for the appropriate gas type in accordance with the data plate Press the set button once to save the setting 6 The display will show 7 If the display does not change to 7 then there is an error in the commissioning and it should be carried o...

Page 27: ... lower edge of the frame assembly until it is flush at the edges Ensure you do not place excessive tension on or pinch the communication cable when moving the frame into position Fit and tighten the two frame retaining screws through the frame and frame mounting tabs on the heater engine body Standard frame Classic frame Securing screws Tabs Top fold Rear view Communication cable Mounting panel Cl...

Page 28: ... the appliance Continued difficulty or delay in establishing a flame Flame appears either very short or very long Flame only burns part way across the burner Severe soot building up on the inside of the glass Important It is the responsibility of the installer to check that under normal conditions of the appliance all flue gases are exhausted to the outside atmosphere and that there is no spillage...

Page 29: ...13 12 11 10 9 8 7 6 5 4 3 2 1 w w ER y w SV 1 FR2 FR1 r bl bl w y 2 1 3 FM HI COM LO ON OFF DISPLAY UNIT ON OFF gy or bl r gr y gr y 5A F POV SV 3 SV 2 p w bl w w y TF w w r bl L pl gy or y or 3 2 1 6 5 br bl N AC 230 240V gr y gr y R TH OH TH1 w w bk bk 4 3 2 1 3 2 1 2 1 1 2 3 4 5 6 7 8 1 2 3 1 2 1 2 WIRING DIAGRAM UNI CONTROL MODEL 3 1 Burner Issue B Light Only for RDV600 700 ...

Page 30: ...is not to terminate under floors or in a roof space Self supporting flue The weight of the flue system should not be supported by the appliance it should be self supporting Supporting the flue is usually completed during the framing stage with flue supports or straps within the cavity Shared flues Gas appliances must not be connected to a chimney or flue serving a separate fuel burning appliance 5...

Page 31: ...ng exceeds 3 6 m add the galvanised or stainless steel flue extension R1763Z R1763SS Freestanding vertical Straight vertical or with an offset in the roof space Freestanding with offset wall penetration Flue runs vertically penetrates the building before terminating vertically Typically used in multi storey dwellings where the fire is installed on the ground floor Flue components FS galaxy black f...

Page 32: ...flexiliner flue Chimney flashing plate 200 mm min Aluminium flexi flue minimum 3 6 m Neo flexi flue adaptor Ensure a 50 mm min from the adaptor to the back of the chimney cavity The end of the flue shall be at least 200 mm from the nearest part of the chimney AS NZS 5601 1 6 9 2 c ...

Page 33: ...maximum of two per installation Clearances from combustibles 10 mm to allow for contraction and expansion of the flue pipes Zero clearance box fitted must be installed flush with the cladding surface to ensure alignment of the flue Minimum of 3 6 m maximum of 8 m The end of the flue shall be at least 500 mm from the nearest part of the chimney AS NZS 5601 1 6 9 2 a ...

Page 34: ...30 Clearances from combustibles 10 mm to allow for contraction and expansion of the flue pipes 45 bend maximum of two per installation Wall penetration kit Flue is built from the ground up Refer installation overview PDF for the Neo Freestanding flue kits on www rinnai co nz The end of the flue shall be at least 500 mm from the nearest part of the chimney AS NZS 5601 1 6 9 2 a ...

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Page 36: ...Rinnai co nz Experience our innovation 0800 746 624 http www youtube com rinnainz a touch of magic Neo RIB2312 Installation Guide 12148 A 01 18 ...

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