34
TECHNICAL ASSISTANCE SERVICE
FAULT
CAUSE
CORRECTIVE ACTION
Control thermostat problem
The boiler keeps shutting
down, and the control panel
warning light comes on
Check the functioning of the
thermostat
Check the temperature setting
Check the electrical wiring
Check the sensors
No water supply
Air in the circuit
Check the circuit pressure
Check the vent valve
Boiler dirty
Clean the flue gas pipes
Boiler and burner mismatched
Check specifications
and settings
Insufficient air/fuel flow to burner
Check and adjust the burner
Control thermostat problem
Check the functioning of the
thermostat
Check the temperature setting.
The boiler does not reach
its temperature setpoint
The boiler becomes dirty very
quickly
Burner badly adjusted
Blockage in stack
Burner air intake dirty
Check the adjustment of the
burner (perform flue gas analysis)
Clean the flue gas pipes
and stack
Clean the burner air intake
TROUBLESHOOTING