Ricoh Y406, Field Service Manual

Page: 64 / 104

5.Troubleshooting (Only Controller Type 1/Type 2)
58
Error Name Message Error
Code
Cause Solution
Go to network settings
in administrator
settings to set the
DNS server.
Administrator
Settings.
Participation error
(Host name)
Cannot participate in
remote whiteboard
because the host
name has not been
found
Enter the correct host
name.
1001-
2510
The specified host
name is incorrect.
Check the specified
host name and
enter the host name
again.
Participation error
(Passcode)
Cannot participate in
remote whiteboard
because the
passcode is incorrect
The passcode is
incorrect.
Enter the correct
passcode.
1001-
2401
The passcode is
incorrect.
Check the
passcode and enter
the passcode
again.
Participation error
(License violation)
Cannot participate in
remote whiteboard
because of a license
violation
Add the correct
license.
1001-
2412
The remote license is
incorrect.
Add the correct
license.
Participation error
(Communication)
Cannot participate in
remote whiteboard
A communication
error has occurred.
Try again later or
contact your
administrator.
1001-
2108
After pressing the join
button, a
communication error
occurred.
Check the network
status and open the
session again.