Ricoh SP 110suq Manual Download Page 71

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Print Positions Do Not Match Display Positions

If the position of items on the printed page differs from the position displayed on the computer screen,
the cause may be one of the following.

Possible Cause

Solution

Page layout settings are not configured properly. Check that the page layout settings are properly

configured in the application.

The paper size setting does not match the paper
loaded.

Check whether the paper size specified on the
printer driver matches that of the loaded paper.

Printer Problems

Summary of Contents for SP 110suq

Page 1: ...Information before using the machine Appendix Troubleshooting Maintaining the Machine Con guring the Machine Using Smart Organizing Monitor Scanning from a Computer Copying Originals Printing Document...

Page 2: ......

Page 3: ...rnia 8 ENERGY STAR Program 9 1 Guide to the Machine Guide to Components 11 Exterior 11 Interior 12 Control Panel 12 Installing the Driver and Software 15 Quick Install 15 Upgrading or Deleting the Pri...

Page 4: ...sting Image Density 44 Selecting the Document Type According to Original 44 5 Scanning from a Computer Basic Operation 47 Using TWAIN scanner 47 TWAIN Scanning 47 Basic Operation for WIA Scanning 49 6...

Page 5: ...d Status Indicate on the Control Panel 72 Codes on the Screen 72 Error and Status Messages Appear on the Smart Organizing Monitor 74 9 Appendix Notes About the Toner 77 Moving and Transporting the Mac...

Page 6: ...al advisor Disclaimer Contents of this manual are subject to change without prior notice To the maximum extent permitted by applicable laws in no event will the manufacturer be liable for any damages...

Page 7: ...specific Read the information under the symbol that corresponds to the region of your machine mainly Europe and Asia If the label contains the following your machine is a region A model CODE XXXX 27 2...

Page 8: ...ealth which could otherwise result from inappropriate handling Recycling of products helps to conserve natural resources and protect the environment For more detailed information on collection and rec...

Page 9: ...t can immediately print again from this mode If no additional prints are required and a specified period of time passes the device switches to an energy saving mode In these modes the machine consumes...

Page 10: ...Important Safety Instructions Notes to Users in the State of California Perchlorate Material special handling may apply See www dtsc ca gov hazardouswaste perchlorate 8...

Page 11: ...function devices Energy Star standards and logos are internationally uniform This machine is equipped with the following Energy Saver modes Energy Saver mode 1 and Energy Saver mode 2 The machine reco...

Page 12: ...mode 2 Power Consumption 1 5 W or less Default Interval 1 minute Recovery Time 1 25 seconds or less 1 Recovery time and power consumption may differ depending on the conditions and environment of the...

Page 13: ...Panel Contains a screen and keys for machine control 2 Exposure Glass Cover Open this cover to place originals on the exposure glass 3 Input Tray This tray can hold up to 50 sheets of plain paper 4 E...

Page 14: ...using a USB cable 11 Power Connector Connect the power cord to the machine here Insert the other end of the cable into a nearby wall outlet 12 Power Switch Use this switch to turn the power on or off...

Page 15: ...on this indicator Upper Text Photo Middle Text Lower Photo 2 Original Type key Use this key to select the type of original 3 Density Indicator Displays the copy density in three levels The print dens...

Page 16: ...oing print job 9 Start Key Use this key to start copying 10 Power Indicator This indicator lights up blue when the machine is turned on It flashes when a print job is received and while printing or sc...

Page 17: ...nd Smart Organizing Monitor from the CD ROM 1 Close all applications except this manual 2 Insert the CD ROM into the CD ROM drive 3 Select a language for the interface and then click OK 4 From the CD...

Page 18: ...Server 2008 On the Start menu select Control Panel and then click Printers in Hardware and Sound category Windows 8 Windows Server 2012 Click Search on the Charm Bar and then click Control Panel When...

Page 19: ...11 Click OK 12 Click Close to close the print server properties window Installing the Driver and Software 17...

Page 20: ...figuration pages Prints List Report to check the list of settings for this machine and other information Modify the system settings Use to change custom paper size settings and other settings on this...

Page 21: ...13 Foolscap 81 4 13 Folio Custom Paper Size The following paper sizes are supported as custom paper sizes Approximately 90 216 mm 3 6 8 5 inches in width Approximately 148 356 mm 5 8 14 inches in leng...

Page 22: ...when using paper printed on by other than a laser printer e g monochrome and color copiers ink jet printers etc Special paper such as thermal paper and carbon paper Paper weighing heavier or lighter...

Page 23: ...r driver CHZ904 2 3 3 1 4 4 1 Print area 2 Feed direction 3 Approx 4 2 mm 0 2 inches 4 Approx 4 2 mm 0 2 inches The print area may vary depending on the paper size and printer driver settings To adjus...

Page 24: ...Copier function CHZ904 2 3 3 1 4 4 1 Print area 2 Feed direction 3 Approx 4 mm 0 2 inches 4 Approx 3 mm 0 1 inches The print area may vary depending on the paper size 2 Loading Paper 22...

Page 25: ...er When printing a document specify the paper size and type in the printer driver so that the settings configured when paper is loaded can be used for printing 1 Open the input tray cover and pull out...

Page 26: ...he paper support wire CXP045 4 Fan the paper before loading it in the tray CBK254 5 Slide the paper guide on both sides outward and then load the paper print side up until it stops 1 1 2 CXP005 2 Load...

Page 27: ...e may vary depending on the operating system you are using Specifying the paper type and paper size 1 On the Start menu click All Programs 2 Click Smart Organizing Monitor for SP xxx Series 3 Click Sm...

Page 28: ...atus 4 If the machine you are using is not selected click Select Device and then select the machine s model 5 Click OK 6 On the User Tool tab click Printer Configuration 7 On the System tab select mm...

Page 29: ...u correctly place originals margins of a few millimeters on all four sides of the original may not be scanned Margins when using exposure glass CHZ916 1 Approx 4 1 mm 0 2 inches 2 Approx 3 mm 0 1 inch...

Page 30: ...r left corner CXP047 3 Lower the exposure glass cover Scanning thick originals 1 Lift the exposure glass cover 2 Pull up the exposure glass cover and remove it CXP009 3 Place the original face down on...

Page 31: ...any print settings if necessary The following print settings can be specified using the printer driver Printing multiple pages on a sheet Splitting a single page across multiple sheets Printing on bo...

Page 32: ...sh it and then press the Start key to resume printing Printing on Both Sides of Sheets 1 After creating a document open the Printing Preferences dialog box in the document s native application 2 On th...

Page 33: ...eling a print job before printing has started 1 Double click the printer icon on the task tray of your computer 2 Select the print job you want to cancel click the Document menu and then click Cancel...

Page 34: ...Canceling a print job while printing 1 Press the Stop Clear key CTT118 3 Printing Documents 32...

Page 35: ...rinting using mismatched paper Use the form feed function to ignore the error and print using mismatched paper Reset the print job Cancel printing Continuing Printing Using Mismatched Paper If the pap...

Page 36: ...he same paper size in both the application and the printer driver Application e g WordPad Click Page Setup on the File menu Printer driver Printer Preferences dialog box Click the Paper Print Quality...

Page 37: ...If Sub Paper Size is enabled the machine treats A4 and Letter size paper as being equivalent and will not report a paper size mismatch between them If a Paper Mismatch Occurs 35...

Page 38: ...3 Printing Documents 36...

Page 39: ...s key increases the number in increments of 10 3 Press the Start key CTT120 If a paper jam occurs printing stops halfway Open the maintenance cover to remove the jammed paper Printing will resume auto...

Page 40: ...is scanning the original copying is canceled immediately and there is no printout If copying is canceled during printing the photocopy process is canceled after the current page has been printed out...

Page 41: ...Custom ratio CES106 25 to 400 in 1 increments Specifying Reduce Enlarge Use this procedure to specify the reduction or enlargement ratio for the current job from Smart Organizing Monitor The procedure...

Page 42: ...ice and then select the machine s model 5 Click OK 6 On the User Tool tab click Printer Configuration 7 On the Copy tab select the ratio in the Reduce Enlarge list If Zoom 25 to 400 has been selected...

Page 43: ...ing onto A4 paper you can copy documents that are smaller than A5 Likewise when copying onto Letter size paper you can copy documents that are smaller than Half Letter size To use this function the pa...

Page 44: ...Place the original front side down with the top to the rear of the machine on the exposure glass CXP021 The location to place the original depends on the paper size Position the card so that it is cen...

Page 45: ...CXP112 4 Press the Start key CTT120 5 Within 30 seconds place the original back side down with the top to the rear of the machine on the exposure glass and then press the Start key Copying Both Sides...

Page 46: ...cator Left Lighter than normal Middle Normal density Right Darker than normal Selecting the Document Type According to Original There are three document types Text Select this when the original contai...

Page 47: ...Specifying the Original Type 1 Continue to press the Original Type key until the indicator next to the appropriate original type lights up CTT123 Specifying the Scan Settings 45...

Page 48: ...4 Copying Originals 46...

Page 49: ...IN scanner This section describes the preparations and procedure for using the TWAIN scanner To use the TWAIN scanner you must install the TWAIN driver which is on the supplied CD ROM To use the TWAIN...

Page 50: ...de the scan resolution cannot be set 1200 dpi 1200 dpi or higher 4 Original Size Select the scanning size If you select Custom Size enter the scanning size directly in the edit box 5 Original Type Acc...

Page 51: ...ult values will be applied to all settings When Manual is selected all settings can be adjusted as required For details see the TWAIN driver Help Basic Operation for WIA Scanning 1 Place the original...

Page 52: ...5 Scanning from a Computer 50...

Page 53: ...Checking the Status Information CXP114 1 2 3 4 1 Image area Displays the status of this machine with an icon 2 Status area Paper Size Displays the paper size configured on the machine Paper Type Disp...

Page 54: ...e to A4 or Letter When printing other reports set the paper size to A4 Letter F GL Foolscap Folio or Legal 1 On the Start menu click All Programs 2 Click Smart Organizing Monitor for SP xxx Series 3 C...

Page 55: ...t can be modified using Smart Organizing Monitor For more information on each setting item see the Smart Organizing Monitor Help System tab Register custom paper sizes Adjust the printing position or...

Page 56: ...modify power management settings on your computer in advance so that the computer will not enter standby or sleep mode when during a firmware update Download the firmware from the manufacturer s Web s...

Page 57: ...rer The manufacturer shall not be responsible for any damage or expense that might result from the use of parts other than genuine parts from the manufacturer with your office products 1 Open the main...

Page 58: ...5 Hold the grips of the print cartridge and then insert it into the machine until it stops CXP008 6 Close the maintenance cover 7 Maintaining the Machine 56...

Page 59: ...dry wipe the area and allow it to dry To avoid deformation discoloration or cracking do not use volatile chemicals such as benzine and thinner or spray insecticide on the machine If there is dust or g...

Page 60: ...he machine CXP007 3 Use a cloth to wipe the inside of the machine toward and away from yourself CXP032 Wipe carefully so as not to touch any protrusions inside the machine 4 Hold the grips of the prin...

Page 61: ...t to hold the input tray when lifting the exposure glass cover for the tray might be damaged 2 Clean the parts indicated with arrows with a soft damp cloth and then wipe the same parts with a dry clot...

Page 62: ...7 Maintaining the Machine 60...

Page 63: ...r plug is firmly inserted into the wall outlet Make sure that the wall outlet is not defective by connecting another working device Pages are not printed The USB cable is not connected correctly Recon...

Page 64: ...st the paper guides to remove the gaps Avoid printing on both sides of paper when printing images that contain large areas of solid color which consume a lot of toner Use supported types of paper See...

Page 65: ...cally If this fails remove it manually Jammed paper may be covered in toner Be careful not to get toner on your hands or clothes Toner on prints made immediately after clearing a paper jam may be insu...

Page 66: ...h wait for it to cool before checking for jammed paper After removing the paper be sure to return the fusing pressure release lever to its original position Be sure not to print with the fusing pressu...

Page 67: ...out of the machine CXP007 4 Push the Fusing Pressure Release Lever on the left down with your thumbs CXP014 5 Pull out the misfed paper by holding both sides of paper Be careful not to get toner dust...

Page 68: ...emove the jammed paper from the output tray side CXP013 7 Hold the grips of the print cartridge and then insert it into the machine until it stops CXP008 8 Push the Fusing Pressure Release Lever on th...

Page 69: ...machine See page 19 Supported Paper The paper type setting is incorrect Make sure that the paper type setting of the printer driver matches the type of paper loaded See page 19 Supported Paper A non g...

Page 70: ...depends on data volume High volume data such as graphics heavy documents take longer to process Wait for a while To speed up printing reduce the printing resolution using the printer driver The whole...

Page 71: ...cause may be one of the following Possible Cause Solution Page layout settings are not configured properly Check that the page layout settings are properly configured in the application The paper size...

Page 72: ...d areas Switching the setting for image quality between Photo and Text Photo may eliminate the moire pattern Photocopied paper is dirty Image density is too high Adjust the image density Toner on the...

Page 73: ...r out of position The original was moved during scanning Do not move the original during scanning The scanned image is upside down The original was placed upside down Place the original in the correct...

Page 74: ...front cover completely E5 An appropriate size paper for printing Report is not loaded Load the appropriate size paper E6 The print cartridge has not been installed Reinstall the print cartridge See pa...

Page 75: ...for the document differs from the type of the paper Press the Start key to begin printing or press the Stop Clear key to cancel the job If Auto Continue is set to 0 sec no error message appears Error...

Page 76: ...page 62 Paper Feed Problems Paper Size Mismatch The paper size specified on the machine and the size specified in the printer driver do not match For details about specifying the paper size setting on...

Page 77: ...ow The data is too large or complex to print Select 600 x 600 dpi in Resolution to reduce the size of data For details see the printer driver Help Print Cartridge Not Detected The print cartridge has...

Page 78: ...8 Troubleshooting 76...

Page 79: ...ut the Toner Proper operation cannot be guaranteed if any third party toner is used Depending on printing conditions there are cases where the printer cannot print the number of sheets indicated in th...

Page 80: ...o check the following points The power switch is turned off The power cord is unplugged from the wall outlet All other cables are unplugged from the machine 2 Lift the machine using the inset grips on...

Page 81: ...ge replacement we recommend you purchase and store extra print cartridges The actual number of printable pages varies depending on the image volume and density number of pages printed at a time paper...

Page 82: ...81 2 14 Legal B5 51 2 81 2 Half Letter 71 4 101 2 Executive A5 A6 B6 16K 197 273 mm 16K 195 270 mm 16K 184 260 mm 8 13 F GL 81 2 13 FS 81 4 13 Folio Custom Paper Size The following paper sizes are su...

Page 83: ...into an outlet 1W or less Machine dimensions Width Depth Height 402 368 5 163 mm 15 8 14 5 6 4 inches Weight machine body with consumables Approximately 8 5 kg 18 7 lb or less Printer Function Specif...

Page 84: ...ountries 16 pages per minute A4 Letter Reproduction ratio Fixed ratio mainly Europe and Asia 50 71 82 93 122 141 200 mainly North America 50 65 78 93 129 155 200 Zoom ratio 25 to 400 Copy quantity 99...

Page 85: ...ate Microsoft Windows Vista Business Microsoft Windows Vista Home Premium Microsoft Windows Vista Home Basic Microsoft Windows Vista Enterprise The product names of Windows 7 are as follows Microsoft...

Page 86: ...Foundation Microsoft Windows Server 2008 R2 Standard Microsoft Windows Server 2008 R2 Enterprise The product names of Windows Server 2012 are as follows Microsoft Windows Server 2012 Foundation Micros...

Page 87: ...ll 15 Interior 12 58 Introduction 4 J Job cancel 31 L Legal prohibition 4 Loading paper 23 M Machine settings 53 Models 5 Moving 78 N Non recommended paper 20 Notes 77 O Original type 44 Originals 27...

Page 88: ...Supported paper 19 System information 51 T Toner 77 Trademarks 83 Troubleshooting 61 62 67 68 69 70 71 TWAIN 47 U Unscannable image area 27 Upgrade 15 W WIA 49 86...

Page 89: ...MEMO 87...

Page 90: ...MEMO 88 EN GB EN US EN AU M179 8601A...

Page 91: ...2013...

Page 92: ...M179 8601A AU EN US EN GB EN...

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