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Service Manual

Infoprint 1222

Paper Picks During POST and/or Continuously

FRU

Action

Paper Feed Assembly
Paper Feed Solenoid

Check the pick roller clutch for wear.
The solenoid interacts with the
clutch controlling motion of the pick
roller.

If the cam surface of the pick roller
clutch assembly is worn, the
solenoid may not stop the D–roll
(pick roll) from rotating. Replace the
paper feed assembly if necessary.

Make sure the spring on the solenoid
is properly installed. If the spring is
improperly installed or missing, the
pick roller will continuously pick
paper.

Replace the solenoid.

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Summary of Contents for infoprint 1222

Page 1: ...at ServiceInfoAndTraining Lexmark com Lexmark may use or distribute any of the information you supply in any way it believes appropriate without incurring any obligation to you You can purchase additi...

Page 2: ...nt Media 1 6 Printer Data Streams 1 7 Fonts 1 8 Paper Handling 1 8 Connectivity 1 10 Printer Speed 1 11 RIP Card Specifications 1 11 Supplies 1 12 Operator Panel 1 12 Options 1 13 Acronyms 1 14 Diagno...

Page 3: ...59 Diagnostic Aids 3 1 Operator Panel 3 1 Menu Definition 3 1 Configuration Menu Group or Diagnostic Menu Group 3 2 Printer Diagnostics Mode 3 6 Continuity Check on HVPS Cartridge 3 7 Repair Informat...

Page 4: ...Main Drive Assembly Removal 4 42 Reference Plate Assembly Removal 4 44 Cartridge Coupling Assembly Removal 4 46 Upper MPF Housing Assembly with Paper Flag Removal 4 47 Lower MPF Housing Assembly Pape...

Page 5: ...vi Service Manual Infoprint 1222...

Page 6: ...Laser Notices vii Infoprint 1222 Laser Notices The following laser notice labels may be affixed to this printer as shown Laser advisory label...

Page 7: ...ibed service condition Laser Der Drucker erf llt gem amtlicher Best tigung der USA die Anforderungen der Bestimmung DHHS Department of Health and Human Services 21 CFR Teil J f r Laserprodukte der Kla...

Page 8: ...tien par l utilisateur ou de r vision l exposition des rayonnements laser sup rieurs des rayonnements de Classe I Avvertenze sui prodotti laser Questa stampante certificata negli Stati Uniti per esser...

Page 9: ...ior al nivel de la Clase I durante su uso normal el mantenimiento realizado por el usuario o cualquier otra situaci n de servicio t cnico Declara o sobre Laser A impressora est certificada nos E U A e...

Page 10: ...o ontworpen dat bij normaal gebruik bij onderhoud of reparatie conform de voorschriften nooit blootstelling mogelijk is aan laserstraling boven een niveau zoals voorgeschreven is voor klasse 1 Laserme...

Page 11: ...sa ja suojalukitus ohitettaessa olet alttiina n kym tt m lle lasers teilylle l katso s teeseen VARNING Osynlig laserstr lning n r denna del r ppnad och sp rren r urkopplad Betrakta ej str len Laser no...

Page 12: ...ller foreskrevne serviceoperasjoner Av s sobre el L ser Segons ha estat certificat als Estats Units aquesta impressora compleix els requisits de DHHS 21 CFR apartat J pels productes l ser de classe I...

Page 13: ...xiv Service Manual Infoprint 1222 Japanese Laser Notice Chinese Laser Notice...

Page 14: ...Laser Notices xv Infoprint 1222 Korean Laser Notice...

Page 15: ...xvi Service Manual Infoprint 1222...

Page 16: ...disassembly and servicing of this product Professional service personnel should understand this and take necessary precautions Consignes de S curit La s curit de ce produit repose sur des tests et des...

Page 17: ...rsona pi elevato Il personale di assistenza autorizzato deve quindi adottare le precauzioni necessarie Sicherheitshinweise Die Sicherheit dieses Produkts basiert auf Tests und Zulassungen des urspr ng...

Page 18: ...paraci n de la m quina El personal cualificado debe ser consciente de este peligro y tomar las precauciones necesarias Informa es de Seguran a A seguran a deste produto baseia se em testes e aprova es...

Page 19: ...q estions de seguretat si s utilitzen peces de recanvi no autoritzades La informaci pel manteniment d aquest producte est orientada exclusivament a professionals i no est destinada a ning que no ho s...

Page 20: ...Safety Information xxi Infoprint 1222...

Page 21: ...contains an error indicator table symptom tables and service checks used to isolate failing field replaceable units FRUs 3 Diagnostic Aids contains tests and checks used to locate or repeat symptoms...

Page 22: ...ences to the IBM Infoprint 1222 n laser printer are intended to refer equally to both the Infoprint 1222 Base and the Infoprint 1222 Network models Maintenance Approach The diagnostic information in t...

Page 23: ...Service Manual Infoprint 1222 Serial Number Look for the serial number label on the inside front cover of the printer Printer Identification Flags Duct cover Asm Flap Front cover Cover MPF Asm MPF do...

Page 24: ...ditional memory or user flash memory options Note Indicates option is supported Memory Base Model Network Model Standard memory 16MB 32MB Standard flash memory None None Memory options 8MB DIMM 16MB D...

Page 25: ...rint resolution The IET setting is implicitly selected when a particular print resolution is selected using the Quality Menu Toner saver and print darkness settings are implicitly set when a particula...

Page 26: ...General Information 1 5 Infoprint 1222 Print Area The following print area settings are available Print Area Option Base Model Network Model Normal Fit to page Edge to edge...

Page 27: ...gether are used to select a technology operating point to provide optimal print quality across a variety of media Note Indicates media is supported Media Base Model Network Model Media Operating Point...

Page 28: ...of laser printers 4922 00x supports version 3010 of the Adobe definition of PostScript 3 and the interpreter is backward compatible with the Optra T 610 612 614 616 and other members of Lexmark s Opt...

Page 29: ...ped 5 5 PPDS scalable 39 39 Paper Handling Base Model Network Model Standard Standard input sources Integrated 250 sheet tray The 250 sheet drawer supports the following sizes A4 A5 JIS B5 folio lette...

Page 30: ...ngth 64800 183600 306000 64800 183600 306000 Options Maximum of optional drawers 1 1 Optional drawers 250 sheet drawer 500 sheet drawer The 500 sheet drawer supports the following sizes A4 JIS B5 foli...

Page 31: ...factory shipped configuration Indicates attachment is not part of the model factory shipped configuration Attachments Base Model Network Model Standard parallel interface Parallel interface connector...

Page 32: ...e in 1200 Image Quality 22 22 Time to first print 10 seconds 10 seconds Automatic power saver 8 8 Feature Base Model Network Model Processor 922T 922T Processor Bus frequency 200 100 MHz 200 100 MHz S...

Page 33: ...nstead users must utilize an application print driver and or the printer toolkit to modify settings through the host computer A printer settings page can be printed by briefly pressing Continue when o...

Page 34: ...General Information 1 13 Infoprint 1222 Options See Options on page 7 22 for a list of options available for the Infoprint 1222 n printer...

Page 35: ...ED Light Emitting Diode LSU Laser Scanning Unit LVPS Low Voltage Power Supply MHz Megahertz MPF Multipurpose Feeder NAND Not And Gate NVRAM Nonvolatile Random Access Memory PCB Printed Circuit Board P...

Page 36: ...lights on the operator panel indicate the status of the printer anytime it is powered on When the printer experiences a problem requiring operator intervention it indicates the source by blinking one...

Page 37: ...or panel may be used for Determining printer status See Status Information Light Patterns on page 2 3 for more information Reviewing printer settings See Power On Self Test POST on page 2 23 for more...

Page 38: ...terns Ready Data Toner Low Load Remove Paper Paper Jam Error Press Continue Status Ready Demo Ready Hex Trace Ready Busy Waiting Ready with Toner Low Warning Demo Ready with Toner Low Warning Hex Trac...

Page 39: ...ur different patterns to indicate progress during programming Programming System Code Partially Complete Download System Code Data Invalid Engine Code Invalid Network Code Note A double press of Conti...

Page 40: ...Status Invalid Engine Code Invalid Network Code Ready Data Toner Low Load Remove Paper Paper Jam Error Press Continue Attendance Condition Load Paper Tray 1 Tray 2 or MPF Load Paper Manual Feed Load...

Page 41: ...tion on the type of paper jam See Paper Jam Secondary Light Patterns on page 2 7 Printer Error Note A double press of Continue causes a secondary light pattern which indicates further information on t...

Page 42: ...Secondary Light Patterns Ready Data Toner Low Load Remove Paper Paper Jam Error Press Continue Attendance Condition Paper Jam Input Sensor Paper Jam Exit Sensor Paper Jam Duplex Sensor Paper Jam Fuse...

Page 43: ...y Data Toner Low Load Remove Paper Paper Jam Error Press Continue Attendance Condition Complex Page Insufficient Collation Area Defective Flash Network Interface Error Resource Save Off Deficient Memo...

Page 44: ...Data Toner Low Load Remove Paper Paper Jam Error Press Continue Service Condition Service Error Note A double press of Continue causes a secondary light pattern which indicates further information on...

Page 45: ...ry codes following these secondary codes The following pages show these codes Ready Data Toner Low Load Remove Paper Paper Jam Error Press Continue Service Condition Software Error 90x DC Motor Main D...

Page 46: ...ght but not the Toner Low light All tertiary codes have a flashing Toner Low light but not a Ready Data light All lights flashing simultaneously as a result of sending data to the printer may indicate...

Page 47: ...lace the RIP card Note If the alarm control is turned on the alarm does sound when this error occurs Transfer Roll Error Indicates a problem in the transfer roll area See the Transfer Roll Service Che...

Page 48: ...ation 2 13 Infoprint 1222 Fuser Error Indicates a problem with the fuser See the Fuser Service Check on page 2 31 for more information Note If the alarm control is turned on the alarm does sound when...

Page 49: ...14 Service Manual Infoprint 1222 Toner Sensor Error Indicates a problem with either the toner sensor or print cartridge Note If the alarm control is turned on the alarm does sound when this error occu...

Page 50: ...Indicates a problem with the printhead Check cables to the printhead Replace the printhead as necessary See Printhead Assembly Adjustment on page 4 2 for realignment procedures Note If the alarm contr...

Page 51: ...e motor system The problem could be the motor the RIP card the cabling or the drive assembly Check the cable connectors The tertiary code below with four flashing lights indicates a problem in the dri...

Page 52: ...problem in the NVRAM Replace the RIP card assembly Note If the alarm control is turned on the alarm does sound when this error occurs Always check printhead alignment after replacing the RIP card ass...

Page 53: ...ndicates a failed RIP card assembly Replace the RIP card Note The alarm is not activated for this error Always check printhead alignment after replacing the RIP card assembly See Printhead Assembly Ad...

Page 54: ...AM Memory Error This error indicates RAM failure Remove DIMM s and re POR the printer If the error persists replace the card If the error subsides check each DIMM independently Replace faulty DIMM Not...

Page 55: ...k circuitry Replace the RIP card assembly Note If the alarm control is turned on the alarm does sound when this error occurs Always check printhead alignment after replacing the RIP card assembly See...

Page 56: ...g with tray 2 if installed Remove tray 2 and recheck If the error doesn t recur replace tray 2 If the error recurs replace the RIP card assembly Note Always check printhead alignment after replacing t...

Page 57: ...open and Continue pressed 2 Close cover once the error light is displayed Print the Print Quality test pages Top cover open with Continue pressed Cartridge Lockout function enabled Enter Diagnostics...

Page 58: ...ge 2 27 POST completes except one or more lights do not come on See the Operator Panel Service Check on page 2 35 None of the lights come on See the Operator Panel Service Check on page 2 35 Main moto...

Page 59: ...Black page See Black Page on page 2 47 Heavy background See Heavy Background on page 2 48 Light print See Light Print on page 2 50 White or black lines or bands See White or Black Lines or Bands on p...

Page 60: ...ees Wrinkles Stacks Poorly Or Curls on page 2 43 Top cover will not close See Cover Interlock Switch Ser vice Check on page 2 27 Operator panel button does not respond See Operator Panel Service Check...

Page 61: ...8 for more information Cooling Fan Service Check FRU Action Cooling Fan Make sure the cooling fan motor cable plug is properly seated Turn the printer off and disconnect the cooling fan cable at the...

Page 62: ...lock switch Push the cover interlock switch to the closed position and verify continuity between the bottom and middle terminals Open the switch and verify continuity between the bottom and top termin...

Page 63: ...r 24 V dc from the LVPS card to the RIP card assembly Turn the printer off Disconnect the LVPS cable from the RIP card at J20 Turn the printer on Verify 24 V dc from the cable pins 1 and 2 If voltages...

Page 64: ...on 4 The fuser lamp comes on 5 The drive motor runs 6 The printhead motor runs 7 The printer cycles down into standby mode ready If immediately following power on the operator panel lights are active...

Page 65: ...ge Power Supply Card LVPS 110 V and 220 V Verify that the power cable is correct and functioning Replace if necessary Disconnect the 8 pin and 5 pin connectors from the LVPS On the 8 pin connector pin...

Page 66: ...ning Avoid handling the lamp as much as possible as it is easily broken Be careful not to touch the glass housing with bare hands as skin contains acids that can weaken the glass The line voltage to t...

Page 67: ...t the fuser lamp cable at CN3 Turn the printer on Measure the voltage at connector CN4 on the LVPS It should match the line voltage If line voltage is not present replace the LVPS Make sure the fuser...

Page 68: ...and the thermistor cable is firmly seated in connector J22 on the RIP card assembly The thermistor cable goes through the frame by way of a connector Check for excessive toner buildup on the surface o...

Page 69: ...y FRU Action Main Motor Main Motor Cable Verify 24 V dc on pin 7 at J10 on the RIP card assembly If the voltage is correct check the main motor cable for continuity If the voltages are not correct see...

Page 70: ...Run POST and check each light for proper operation FRU Action Front Cover If more than one light does not turn on or an individual light stays on solid during POST check the operator panel cable for c...

Page 71: ...the RIP card assembly See Printhead Assembly Adjustment on page 4 2 for hardware alignment of the printhead If none of the lights come on make sure the cable is properly connected to the operator pane...

Page 72: ...t transfer roll bearings The bearing assemblies should support the transfer roll applying even pressure to the PC drum The roll should rotate evenly and smoothly Replace both the transfer roll bearing...

Page 73: ...lockwise while using a right finger to resist gear movement in the plate assembly reference edge in the paper path below the cartridge If the gear motion can be stopped while continuing to rotate the...

Page 74: ...sor is working properly A stuck or incorrectly installed sensor causes this error Printer indicates Paper Jam and Press Continue If the secondary code indicates additionally Ready Data check under the...

Page 75: ...th the clutch controlling motion of the pick roller If the cam surface of the pick roller clutch assembly is worn the solenoid may not stop the D roll pick roll from rotating Replace the paper feed as...

Page 76: ...paper feed sensor Make sure the cable is seated on the RIP card assembly J23 Verify 5 V dc on pins 1 4 7 and ground on pins 3 6 and 9 See Locations on page 5 1 for more information If correct replace...

Page 77: ...ly and its cable is plugged into the RIP card assembly See Locations on page 5 1 for more information Verify approximately 40 ohms in the solenoid If not correct replace the solenoid Verify the soleno...

Page 78: ...that the extension spring is working properly If not replace the spring If the paper feed roll shaft rotates freely replace the paper feed assembly Note We recommend that the paper feed roll be replac...

Page 79: ...he printer samples data on the trailing edge of the strobe This printer defaults to sample data on the leading edge This process can be switched by turning Parallel Mode 2 off See Configuration Menu G...

Page 80: ...45 Infoprint 1222 Print Quality Service Checks Blank Page FRU Action Toner Cartridge Remove the toner cartridge and gently shake the assembly to evenly distribute the toner Ensure clean electrical co...

Page 81: ...he PC pin inside the printer The PC pin is directly above the transfer roll gear If the voltages are correct check the printhead cable for continuity If the cable measures continuity replace the print...

Page 82: ...talled Check continuity of the charge roll cable from C printed on outside HVPS to the bushing at the right side of the charge roll If continuity fails replace the left guide assembly Check continuity...

Page 83: ...correctly and the problem persists try a new cartridge HVPS Contacts HVPS Card RIP Card Assembly Cartridge Contacts Assembly Check the contacts for correct installation and contamination where contac...

Page 84: ...equate and even pressure is applied to the fuser hot roll Replace the fuser if necessary Paper Make sure recommended paper is being used FRU Action Toner Cartridge The charge roll in the toner cartrid...

Page 85: ...s installed correctly and is not low on toner If the problem continues install a new toner cartridge Transfer Roller HVPS Contact Transfer Roller HVPS Card Check the transfer roller for signs of toner...

Page 86: ...r signs of wear debris binds or damage FRU Action Print Cartridge Inspect the overall paper path for signs of spilled toner Gently clean the contaminated areas with a soft cloth or compressed air Fuse...

Page 87: ...lights are on Press Continue for three seconds The print quality test pages print See Using Print Quality Test Pages on page 2 59 for more information Problem Action Light or blurred characters The p...

Page 88: ...ertical or horizontal streaks appear on the page Replace the print cartridge Toner smears or rubs off the page Try a different kind of paper Paper designed for copiers gives the best quality If you ar...

Page 89: ...he toner Replace the print cartridge Solid black areas on transparencies or paper contains white streaks Choose a different fill pattern in your software application Try a different type of paper Pape...

Page 90: ...on Make sure the power cord is firmly plugged in at the back of the printer and at the electrical outlet The top cover does not close Make sure the print cartridge is positioned correctly The printer...

Page 91: ...the media The paper sticks together printer feeds multiple sheets of paper Remove the paper from tray 1 or the optional tray 2 and fan the paper Don t overfill tray 1 or the optional tray 2 see media...

Page 92: ...d fan the paper Make sure the tray is pushed all the way in Make sure the metal plate is pressed down before inserting it into the printer Note Once the tray is inserted the metal plate springs up so...

Page 93: ...cters are missing Make sure you are using the correct printer driver Select hex trace mode to determine what the problem is See Configuration Menu Group or Diagnostic Menu Group on page 3 2 for more i...

Page 94: ...s setting 1 Enter the special function menu See Configuration Menu Group or Diagnostic Menu Group on page 3 2 for more information 2 Press Cancel and wait for the Ready Data light 3 Press Cancel again...

Page 95: ...2 60 Service Manual Infoprint 1222...

Page 96: ...d Continue until all lights cycle to save the value for a menu item Press and hold Cancel until all lights cycle to go to the home state Configuration Menu Group The Configuration Menu group contains...

Page 97: ...3 5 menu items are designated by the non indented items listed along the left edge of the page Bottom as printed from printer Note These items are un shaded and have the four light pattern indication...

Page 98: ...tate Settings are retained in NVRAM Exceptions are Hex Trace and Demo Mode Activate Select Hex Trace On or Demo Mode Activate The printer automatically POR s and returns with Ready Data flashing slowl...

Page 99: ...3 4 Service Manual Infoprint 1222 Printer Settings Configuration...

Page 100: ...Diagnostic Aids 3 5 Infoprint 1222 Printer Diagnostics...

Page 101: ...aphics and printing engine to set the margins accordingly When edge to edge is set on the printer graphic and printing engine shift all four margins to the physical edges of the paper 3 Print the Prin...

Page 102: ...ntinuity Check on HVPS Cartridge Continuity between the HVPS and the charge roll Dr B blade TAR toner adder roll the developer roll and the photoconductor DC can be checked as follows 1 Turn printer o...

Page 103: ...3 8 Service Manual Infoprint 1222...

Page 104: ...lectricity in your body to the printer Hold the ESD sensitive part by its edge connector shroud cover do not touch its pins If you are removing a pluggable module use the correct tool Do not place the...

Page 105: ...ns cannot be adjusted Contact the next support level or call Lexmark 1 800 539 6275 for assistance To perform the registration check and adjustment 1 Turn the printer off 2 Open the front door 3 Press...

Page 106: ...misalignment results in entire image rotated on the paper See adjusting paper feed alignment for more information Adjusting Paper Feed Alignment When a reference plate reference edge assembly is remov...

Page 107: ...covers removed Be sure to remove the print cartridge before you perform removal procedures Cover Removals Lower Front Cover Multipurpose Feeder Cover Removal 1 Open the front cover 2 Open the MPF fron...

Page 108: ...Repair Information 4 5 Infoprint 1222 Front Cover Removal 1 Open the front cover 2 Disconnect the cable from the display panel A 3 Remove the four screws B 4 Remove the front cover...

Page 109: ...4 6 Service Manual Infoprint 1222 Top Cover Assembly Removal 1 Remove the toner cartridge 2 Remove the two 2 screws in front A 3 Open the rear exit door 4 Remove the two screws in the rear A...

Page 110: ...Repair Information 4 7 Infoprint 1222 5 Remove the duct assembly in the top cover...

Page 111: ...4 8 Service Manual Infoprint 1222 6 Carefully lift the rear edge of the top cover to clear the exit flags and rotate the front cover hinge until the cover is in a vertical position...

Page 112: ...y remove the top cover 7 Open the front cover 8 Remove the E clips from both hinges that connect the charge roller and top cover B 9 Remove the stud hinges 10 Disconnect the cable A 11 Remove the top...

Page 113: ...not have an appropriate screwdriver to access the front right screw remove the two screws holding the right side of the front cover to the hinge Move the front cover just enough to access the screw 3...

Page 114: ...Right Side Cover Removal There may be an occasion where you have to completely remove the top cover instead of just lifting it to access the screw and latches 1 Remove the paper tray 2 Remove the top...

Page 115: ...Service Manual Infoprint 1222 Left Side Cover Removal 1 Open the front cover and the MPF cover 2 Disengage the two latches located in the front and top A 3 Swing the left side cover away from the pri...

Page 116: ...tor with PWB see Paper Feed on page 7 14 for more information Door latches see Frame on page 7 16 for more information Paper feed solenoid see Electronics and Cables on page 7 8 for more information R...

Page 117: ...ee Right Side Cover Removal on page 4 10 for more information 3 Remove the left side cover See Left Side Cover Removal on page 4 12 for more information 4 Open the paper tray trim 5 Disconnect the sen...

Page 118: ...screws A 8 Lift the top cover slightly with one hand while pulling out on the rear cover Note When reinstalling the rear cover be sure to position the fuser exit guide fingers such that they are not b...

Page 119: ...ear Exit Door Removal 1 Open the rear exit door 2 Use your index finger or screwdriver to disengage the left facing back of printer hinge from the rear cover A With your opposite hand apply force to r...

Page 120: ...ssembly Removal 1 Remove the paper tray 2 Disconnect all cables on the back of the printer 3 Tilt the printer on its back 4 Remove the five screws A 5 Work the right side loose first disconnect the pa...

Page 121: ...4 6 for more information 2 Remove the rear cover See Rear Cover Removal on page 4 14 for more information 3 To remove the fuser assembly release the two latches and remove the cooling fan duct A 4 To...

Page 122: ...he fuser is loosened 8 Remove the four screws A Note Removing the lower left screw requires a long screwdriver approximately a 6 inch shank 9 Remove the fuser 10 To replace the fuser lamp remove the t...

Page 123: ...Infoprint 1222 Terminal Assembly Removal 1 Remove the HVPS See HVPS Card Removal on page 4 54 for more information 2 Remove the terminal assemblies A Note The lower right terminal to the transfer roll...

Page 124: ...mper and Spring Removal 1 Remove the right side cover See Right Side Cover Removal on page 4 10 for more information 2 Remove the tray damper spring from the printer frame post A 3 Rotate the lever co...

Page 125: ...Service Manual Infoprint 1222 Door Latches Right Side Removal 1 Remove the right side cover See Right Side Cover Removal on page 4 10 for more information 2 Remove the two screws A and replace the lat...

Page 126: ...e HVPS Card Removal on page 4 54 for more information 2 Remove the toner cartridge 3 Unsnap the latches from the frame 4 Remove the opener shutter bracket Note The bracket can be removed with possible...

Page 127: ...Card Removal on page 4 54 for more information 2 Remove the toner cartridge 3 Remove the upper body MPF assembly See Upper MPF Housing Assembly with Paper Flag Removal on page 4 47 for more informati...

Page 128: ...remove the toner cartridge 2 Grasp the charge roll on the left end and push the bearing and roll away from each other Warning Handle the charge roll with clean dry hands and only at the ends 3 After...

Page 129: ...ve two screws in the right guide above and behind the HVPS 5 Remove the right stud hinge on the top cover See page 4 9 for more information 6 Unsnap the three latches of the right guide 7 Remove the r...

Page 130: ...the three screws A and B one holding the link guide bracket arm to the left guide 5 Remove the left stud hinge on the top cover See step 6 on page 4 9 for more information 6 Remove the HVPS See HVPS...

Page 131: ...visibility and access Illustrations are with the LSU removed See Printhead Removal on page 4 37 for more information 8 Remove the wire from the retainers between the printers right side and the left...

Page 132: ...3 Remove the two screws and the bracket coupling assembly 4 For additional clearance remove the charge roll See Charge Roll Removal on page 4 25 for more information 5 Remove the screw holding the sm...

Page 133: ...emove the two screws A holding the entrance guide 3 Remove the duplex unit See Duplex Tray Assembly Removal on page 4 17 for more information 4 Unsnap the two latches holding the entrance guide 5 Remo...

Page 134: ...the transfer roll except on the ends 1 Remove the toner cartridge 2 Unlatch and lift the left side support bearing 3 Unlatch and lift the right transfer support bearing 4 Remove the transfer roll Note...

Page 135: ...se latches in the bracket Leave the door open 2 Remove the duplex tray assembly See Duplex Tray Assembly Removal on page 4 17 for more information 3 Disconnect the cable to the sensor or remove the se...

Page 136: ...age 4 17 for more information 3 Disconnect extension spring B from the D roll 4 Release the latch on the paper feed solenoid It is located behind the lower right corner of the main drive assembly 5 Ro...

Page 137: ...Assembly Removal 1 Remove the left side cover See Left Side Cover Removal on page 4 12 for more information 2 Remove the inner cover 3 Remove the MPF gear 4 Remove the gear train assembly See Main Dr...

Page 138: ...ll See D Roll Tray 1 Feed Removal on page 4 33 for more information 7 Slowly extract the shaft while facing the D roll end Note Capture the small washer and the bearing The bearing must be removed and...

Page 139: ...the RIP card cage See RIP Card Cage with card in place Removal on page 4 38 for more information 2 Remove the rear cover See Rear Cover Removal on page 4 14 for more information 3 Unplug the wires on...

Page 140: ...inthead cable Note Mark alignment of the printhead at the screw areas with the printhead to keep the same alignment upon reinstallation 3 Remove the four screws A 4 Remove the printhead 5 Check alignm...

Page 141: ...d slide the cover off 3 Remove the top cover See Top Cover Assembly Removal on page 4 6 for more information 4 Disconnect all cables from the RIP card assembly 5 Remove the inner cover See Left Side C...

Page 142: ...Repair Information 4 39 Infoprint 1222 RIP Card Assembly Removal 9 Remove the six screws in the RIP card A 10 Carefully remove the RIP card...

Page 143: ...Assembly Removal 1 Remove the left side cover See Left Side Cover Removal on page 4 12 for more information 2 Disconnect the cable to the PWB 3 Remove the four screws holding the metal base plate to t...

Page 144: ...ver Assembly Removal on page 4 6 for more information 2 Remove the left side cover See Left Side Cover Removal on page 4 12 for more information 3 Remove the RIP card cage See RIP Card Cage with card...

Page 145: ...n 3 Remove the RIP card cage See RIP Card Cage with card in place Removal on page 4 38 for more information 4 Remove the inner cover one 1 screw 5 Remove the roller MPF gear by lifting the latch in th...

Page 146: ...Repair Information 4 43 Infoprint 1222...

Page 147: ...the MPF cover See Lower Front Cover Multipurpose Feeder Cover Removal on page 4 4 for more information 5 Remove the upper body MPF assembly See Upper MPF Housing Assembly with Paper Flag Removal on pa...

Page 148: ...ent Use a long shank 6 inches Phillips screwdriver to adjust the rear screw holding the assembly in place It is accessed through the hole in the main drive assembly between the RIP card cage and the m...

Page 149: ...val on page 4 6 for more information 3 Remove the left cover See Left Side Cover Removal on page 4 12 for more information 4 Remove the RIP card cage See RIP Card Cage with card in place Removal on pa...

Page 150: ...mation 4 47 Infoprint 1222 Upper MPF Housing Assembly with Paper Flag Removal 1 Open the front cover 2 Remove two screws holding the assembly 3 Carefully lift the assembly out Note A sensor flag is at...

Page 151: ...er Sensor Removal 1 Remove the lower front MPF door See Lower Front Cover Multipurpose Feeder Cover Removal on page 4 4 for more information 2 Remove the feed roll cover one screw 3 At the lower right...

Page 152: ...etal plate until the sensor can be accessed 6 Disconnect the cable to the sensor and remove the sensor by pushing on the latches underneath the sensor and housing 7 Install the new sensor and reconnec...

Page 153: ...nformation 2 Remove the left side cover See Left Side Cover Removal on page 4 12 for more information 3 Loosen the six screws in the RIP card cover Slide the cover toward the rear and remove 4 Disconn...

Page 154: ...3 Remove the left side and inner covers See Left Side Cover Removal on page 4 12 for more information 4 Remove the roller cover one 1 screw See Lower MPF Housing Assembly Removal on page 4 50 for mor...

Page 155: ...4 52 Service Manual Infoprint 1222 6 Remove the MPF gear using your thumbnail to release the latch and slide the gear from the shaft...

Page 156: ...Repair Information 4 53 Infoprint 1222 7 Remove two screws A holding the roller assembly and one screw facing the front of the printer 8 Remove the roller assembly...

Page 157: ...er See Top Cover Assembly Removal on page 4 6 for more information 2 Remove the right side cover See Right Side Cover Removal on page 4 11 for more information 3 Disconnect the HVPS cable 4 Remove the...

Page 158: ...top cover See Top Cover Assembly Removal on page 4 6 for more information 2 Remove the right side cover See Right Side Cover Removal on page 4 11 for more information 3 Disconnect all cables attached...

Page 159: ...al 1 Remove the top cover See Top Cover Assembly Removal on page 4 6 for more information 2 Remove the right side cover See Right Side Cover Removal on page 4 11 for more information 3 Disconnect the...

Page 160: ...Locations 5 1 Infoprint 1222 5 Locations Flags Duct cover Asm Flap Front cover Cover MPF Asm MPF door...

Page 161: ...5 2 Service Manual Infoprint 1222 Cables 3 7 13 5 16 9 15 2 10 6 17 4 8 1 11 12 14 6 12...

Page 162: ...6P0602 4 Switch Interlock Cover 5 and 6 Sensor and Cable Included with P N 56P0611 7 and 9 Solenoid Paper Feed 8 Sensor Toner Level 10 Cable Assembly Drawer 11 Card Assembly RIP 11 Card Assembly Netwo...

Page 163: ...5 4 Service Manual Infoprint 1222 Cables continued 1 2 3 4 5 6 7 8 9 10 11...

Page 164: ...pply 220 V 2 7 8 9 Cable Assembly Main Harness Locations 2 HVPS 7 Fan 8 LVPS Power 9 LVPS Control NS Paper In Duplex 3 Fuser PS High Volt 4 Guide Assembly Left 5 Cable Assembly LVPS to Fuser 6 Fan Coo...

Page 165: ...5 6 Service Manual Infoprint 1222 Sensors 6 1 2 7 3 4 5...

Page 166: ...ons 5 7 Infoprint 1222 Reference Description 1 Paper Path Exit Flag 2 Paper Path below Cartridge 3 Paper Path Duplex 4 Paper Path MPF 5 Paper Path below Cartridge 6 Sensor Toner Level 7 Sensor Smart B...

Page 167: ...1 1 1 J2 J3 J4 1 J19 1 J20 1 J21 1 J22 1 J23 1 J17 1 1 1 J15 J14 J16 J12 1 1 1 J10 J8 1 1 J7 J5 Note Pin number 1 is designated on the printed circuit card by either a white triangle a number 1 or bo...

Page 168: ...6 36 47 51 62 76 86 97 3 3 V 3 3 V Gnd Gnd USB connector J5 USB 4 1 USB power 3 3 V SDRAM J6 DIMM 1 100 6 21 31 42 50 71 81 92 56 1 12 26 36 47 51 62 76 86 97 3 3 V 3 3 V Gnd Gnd Operator panel lights...

Page 169: ...Y2 6 5 6 Gnd 24 V Fuser exit tray full sensor J19 P EXIT 6 1 3 4 6 5 V Gnd 5 V Gnd LVPS DC power J20 POWER 6 1 2 3 4 5 6 24 V Gnd 5 V Gnd Thermistor Smart IC J21 THERM 5 2 5 Gnd HVPS J22 HVPS 11 1 2 5...

Page 170: ...pply LVPS Function Name Name on Card of Pins Pin Signal 110 220 Volts CN1 CN2 5 8 1 1 2 5 6 3 4 7 8 5 V dc Gnd 5 V dc 24 V dc Heater CN3 2 1 2 110 220 V ac On off switch CN4 S W 2 1 2 110 220 V ac CN1...

Page 171: ...5 12 Service Manual Infoprint 1222 High Voltage Power Supply HVPS Function Name Name on Card of Pins Pin Signal To RIP J16 CN1 8 2 4 7 Gnd 24 V dc 5 V dc Charge roll C Terminal 1...

Page 172: ...altered parts especially in the area of the on off switch and the power supply Damaged missing or altered covers especially in the area of the top cover and the power supply cover Possible safety expo...

Page 173: ...6 2 Service Manual Infoprint 1222...

Page 174: ...number Parts peculiar to one or the other of the assemblies are listed separately and identified by description AR As Required in the Units column indicates that the quantity is not the same for all...

Page 175: ...7 2 Service Manual Infoprint 1222 Assembly 1 Covers 2 9 1 3 4 5 10 8 6 7...

Page 176: ...Rear 2 56P0607 1 Door Assembly Rear Exit 3 56P0680 1 Flap Paper Holder 4 56P0603 1 Cover Assembly Duct 5 56P0604 1 Cover Assembly Top 6 56P0605 1 Cover Assembly Right 7 56P0602 1 Cover Assembly Front...

Page 177: ...7 4 Service Manual Infoprint 1222 Assembly 2 Multipurpose Feeder MPF 1 3 4 5 2...

Page 178: ...Asm Index Part Numbers Units Description 2 1 56P0612 1 Housing Assembly Upper MPF 2 56P0611 1 Housing Assembly Lower MPF 3 56P0615 1 Cap MPF Paper Feed Cover 4 56P0613 1 MFP pick roller arm assembly M...

Page 179: ...7 6 Service Manual Infoprint 1222 Assembly 3 Charging 4 5 3 2 1 6 2 3 7...

Page 180: ...t Numbers Units Description 3 1 56P0640 1 Roll Charge 2 56P0668 1 Parts Pack Screws and E Rings 3 56P0669 1 Hinge Pivot quantity 2 4 56P0642 1 Guide Assembly Right 5 56P0643 1 Assembly Transfer Roll 6...

Page 181: ...7 8 Service Manual Infoprint 1222 Assembly 4 Electronics and Cables 1 2 3 4 5 6 7 8 9 10 11...

Page 182: ...ply 220 V 2 7 8 9 56P0663 1 Cable Assembly Main Harness Locations 2 HVPS 7 Fan 8 LVPS Power 9 LVPS Control NS Paper In Duplex 3 56P0628 1 Fuser PS High Volt 4 56P0641 1 Guide Assembly Left 5 56P0650 1...

Page 183: ...7 10 Service Manual Infoprint 1222 Assembly 4 cont Electronics and Cables 3 7 13 5 16 9 15 2 10 6 17 4 8 1 11 12 14 6 12...

Page 184: ...Cable Included with P N 56P0611 7and 9 56P0616 2 Solenoid Paper Feed 8 56P0653 1 Sensor Toner Level 10 56P0631 1 Cable Assembly Drawer 11 56P1031 1 Card Assembly RIP 11 56P1030 1 Card Assembly Network...

Page 185: ...7 12 Service Manual Infoprint 1222 Assembly 4 cont Electronics and Cables This page left intentionally blank...

Page 186: ...Austria Belgium Bosnia Bulgaria Catalan Czech Croatia Egypt Albania Euro English and other East Finland France Germany Greece Hungary Iceland Italy Jordan Lebanon Macedonia Netherlands Norway Paragua...

Page 187: ...7 14 Service Manual Infoprint 1222 Assembly 5 Paper Feed 1 2 5 6 7 8 3 13 4 14 15 12 16 11 10 9...

Page 188: ...oto 4 56P0618 1 Spring D Roll 5 56P0656 1 Roll Paper Feed 6 56P0655 2 Bracket Paper Sensor 7 56P0657 1 Assembly Paper Feed 8 56P0654 1 Plate Assembly 9 56P0634 1 Gear Paper Feed 10 56P0633 1 Assembly...

Page 189: ...7 16 Service Manual Infoprint 1222 Assembly 6 Frame 1 2 3 9 8 6 5 4 4 7 10 11 12 4 4 8...

Page 190: ...ly Printhead 3 56P0629 1 Assembly Cartridge Contacts quantity 5 4 56P0662 4 Feet Base 5 56P0661 1 Damper Tray 6 56P0668 1 Parts Pack Screws and E Rings 7 56P0609 1 Assembly Tray 1 8 56P0667 1 Latch Do...

Page 191: ...7 18 Service Manual Infoprint 1222 Assembly 7 Fuser 1 2 3 4...

Page 192: ...7 Fuser Asm Index Part Numbers Units Description 7 1 56P0648 1 Assembly Fuser 110 V 1 56P0671 1 Assembly Fuser 220 V 2 56P0673 1 Fuser Assembly Paper Guide 3 56P0676 1 Spring Fuser Exit 4 56P0646 1 La...

Page 193: ...7 20 Service Manual Infoprint 1222 Assembly 8 Sensors 6 1 2 7 3 4 5...

Page 194: ...Numbers Units Description 8 1 5 56P0645 1 Sensor Photo Locations 1 Paper Path Exit Flag 2 Paper Path below Cartridge 3 Paper Path Duplex 4 Paper Path MPF 5 Paper Path below Cartridge 2 5 56P0655 2 Br...

Page 195: ...7 22 Service Manual Infoprint 1222 Assembly 9 Options 1 2 5 1 1 2 4 1 1 5...

Page 196: ...2MB Flash NS 53P8508 1 DIMM Optra Forms 4MB Flash NS 53P8509 1 DIMM Optra Forms 8MB Flash NS 53P8510 1 DIMM Optra Forms 16MB Flash NS 75P5698 1 MarkNet X2011e Ethernet 10 100 BaseTX NS 75P5699 1 Mark...

Page 197: ...2744 1 802 11g Wireless Print Server external USB to wireless USA Canada only NS 56P2745 1 802 11g Wireless Print Server external USB to wireless All countries except USA and Canada Assembly 9 Options...

Page 198: ...changing settings 3 3 graphical aids 3 3 moving around the menu 3 2 printer diagnostics 3 5 printer setting configuration 3 4 Door Latches Right Side Removal 4 22 D Roll Tray 1 Shaft Assembly Removal...

Page 199: ...f Test POST 2 23 Preventive Maintenance 6 1 Print Area 1 5 Print Media 1 6 operating points 1 6 textures 1 6 weights 1 6 Print Quality 1 4 solving problems 2 52 using test pages 2 59 Printer Diagnosti...

Page 200: ...sor 4 48 smart button 4 29 terminal assembly 4 20 transfer roll assembly left transfer bearing 4 31 tray damper 4 21 spring 4 21 upper MPF assembly 4 47 Resolution 1 4 Right Guide Removal 4 26 Right S...

Page 201: ...oll Assembly Removal 4 31 Tray Damper and Spring Removal 4 21 U Upper MPF Housing Assembly Removal 4 47 Part Numbers 1339520 7 13 1339528 7 13 1339529 7 13 1339530 7 13 1339531 7 13 1339532 7 13 13395...

Page 202: ...56P0651 7 15 56P0652 7 11 7 21 56P0653 7 11 7 21 56P0654 7 15 56P0655 7 15 7 21 56P0656 7 15 56P0657 7 15 56P0658 7 17 56P0659 7 17 56P0660 7 17 56P0661 7 17 56P0662 7 17 56P0663 7 9 56P0664 7 11 56P...

Page 203: ...I 6 Service Manual Infoprint 1222...

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