Code
Meaning
Suggested Cause/Action
6-04
G3 ECM - RTC not
detected
Check the line connection.
Check connections from the NCU to the FCU.
Check for a bad line or defective remote terminal.
Replace the FCU or NCU.
6-05
G3 ECM - facsimile data
frame not received within
18 s of CFR, but there
was no line fail
Check the line connection.
Check connections from the NCU to the FCU.
Check for a bad line or defective remote terminal.
Replace the FCU or NCU.
Try adjusting the rx cable equalizer
Cross reference
Rx cable equalizer - G3 Switch 07 (PSTN)
6-06
G3 ECM -
coding/decoding error
Defective FCU.
The other terminal may be defective.
6-08
G3 ECM - PIP/PIN
received in reply to
PPS.NULL
The other end pressed Stop during communication.
The other terminal may be defective.
6-09
G3 ECM - ERR received
Check for a noisy line.
Adjust the tx levels of the communicating machines.
See code 6-05.
6-10
G3 ECM - error frames
still received at the other
end after all
communication attempts
at 2400 bps
Check for line noise.
Adjust the tx level (use NCU parameter 01 or the
dedicated tx parameter for that address).
Check the line connection.
Defective remote terminal.
6-11
G3 ECM - printing
impossible because of a
missing first line in the
MMR coding
Check for problems in the printer mechanism.
6-21
V.21 flag detected during
high speed modem
communication
The other terminal may be defective or incompatible.
6-39
V.21 signal not stopped
within 6 s
Replace the FCU.
9-07
Paper non-feed or jam
at the paper entrance
If the problem persists, replace the FCU.
Cross reference
Paper non-feed - Section 7-2-2
Jam at the paper entrance - Section 7-2-2
9-08
Paper jam inside the
development area
If the problem persists, replace the FCU.
Cross reference
Paper jam - Section 7-2-2
9-09
Paper jam in the fusing
exit area
If the problem persists, replace the FCU.
Cross reference
Paper jam - Section 7-2-2
9-10
Toner end detected
Replace the DTM.
9-12
Cover open detected
during printing
Close the cover, or check the cover sensors.
9-20
Laser diode failure
If the problem persists, replace the MCB.
Cross reference
LD failure - Section 7-3
July 30th, 1996
TROUBLESHOOTING
ERROR CODES
7-27
