Ricoh Aficio SP 5100N, Service Manual

Page: 99 / 175

The causes and solutions of Bad images
SM 4-13 G186
Tr
ouble
-
shooting
Description:
1. Blank page is printed.
2. One or several blank pages are printed.
3. When the printer turns on, several blank pages print.
Check and Cause Solution
1. Bad ground contacts in OPC and/or
print cartridge.
2. Abnormal solenoid.
1. Remove contamination of the terminals
of the print cartridge.
2. Perform the engine self test using EDC
Mode to check if the Solenoid is
normal.
3. If not solved by steps 1 and 2 above,
replace the engine board.
4. Turn the power off, delete print data
from PC and try printing again.