T
echnical
B
ulletin
PAGE: 1/5
Reissued: 15-Apr-15
Model:
GR-C1
Date:
27-Nov-14
No.:
RD117050b
RTB Reissue
The items in
bold italics
were added.
SYMPTOM
Yellow and/or magenta areas on the image are not printed or are misaligned.
CAUSE
The exit cover is pressed down with force when closed. This causes the cover to bend inward
(downward) and move the laser unit slightly from its original position. As a result, the paths of
the yellow and/or magenta beams are shifted.
SOLUTION
Temporary solution
Do the following:
1. Open the front door [A] and then remove the cover [B] (screws x 1).
Subject:
Troubleshooting for yellow/Magenta Misalignment or
Not printed
Prepared by:
Chihiro Shimaji
From:
1st Tech Service Sect., MFP/P Tech Service Dept.
Classification:
Troubleshooting
Mechanical
Paper path
Product Safety
Part information
Electrical
Transmit/receive
Other (
)
Action required
Service manual revision
Retrofit information
Tier 2
