Ricoh Aficio IS 2325, Operating & Troubleshooting Instructions

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Troubleshooting When Using the Facsimile Function
28
3
Check whether
there are any
network prob-
lems.
{
14-09
}
E-mail transmission was refused
by SMTP authentication, POP be-
fore SMTP authentication or login
authentication of the computer in
which the folder for forwarding is
specified. • Check that the user name and
password for SMTP authenti-
cation or POP before SMTP
authentication are correctly
programmed from
[ File Trans-
fer ] under [ System Settings ] .
See “File Transfer”, General
Settings Guide. You can also
use the Web Image Monitor
for confirmation. See the Web
Image Monitor's Help.
• Check that the user name and
password of the E-mail Ac-
count are correctly pro-
grammed from
[ File Transfer ]
under [ System Settings ] . See
“File Transfer”, General Set-
tings Guide. You can also use
the Web Image Monitor for
confirmation. See the Web Im-
age Monitor's Help.
• Check that the user ID and
password for the computer in
which the folder for forward-
ing is specified are correctly
programmed.
• Check that the folder for for-
warding is correctly specified.
• Check that the computer in
which the folder for forwarding
is specified is correctly operated.
• Contact the administrator.
Check whether
there are any
network prob-
lems.
{
14-33
}
Neither the machine's e-mail ad-
dress nor the administrator's e-
mail address is programmed. • Check that the machine's e-
mail address is correctly pro-
grammed from
[ File Transfer ]
under [ System Settings ] . See
“File Transfer”, General Set-
tings Guide. You can also use
the Web Image Monitor for
confirmation. See the Web Im-
age Monitor's Help.
• Contact the administrator.
Check whether
there are any
network prob-
lems.
{
15-01
}
No POP3/IMAP4 server address
is programmed. • Check that the host name or
IPv4 address of the
POP3/IMAP4 server is cor-
rectly programmed using the
Web Image Monitor. See the
Web Image Monitor's Help.
• Contact the administrator.
Message Cause Solution