Ricoh Aficio 2022, Service Manual

Page: 739 / 849

ERROR CODES FOR LAN COMMUNICATION
SM 2-3 IFAX
Internet Fax
(IFAX)
Code Meaning Cause Action
14-51 UCS Destination
Download Error
Not even one return notification can
be downloaded:
•
The address book was being
edited.
• The number for the specified
destination does not exist (it was
deleted or edited after the job was
created).
Check the address in the address
book.
14-60 Send Cancel Failed The cancel operation by the user
failed to cancel the send operation. No action required.
14-61 Notification Mail Send
Failed for All
Destinations All addresses for return notification
mail failed. •
Correct the mail address for
the PC.
• Contact the network
administrator. Check the other
error codes to determine if
other errors occur at the same
time.
15-01 POP3/IMAP4 Server
Not Registered
At startup, the system detected that
the IP address of the POP3/IMAP4
server has not been registered in the
machine. Register the name of the
POP3/IMAP4 server.
15-02 POP3/IMAP4 Mail
Account Information
Not Registered
The POP3/IMAP4 mail account has
not been registered. Register the e-mail account, user
name, and password.
15-03 Mail Address Not
Registered The mail address has not been
registered. Register the e-mail account and
e-mail address.
15-10 DCS Mail Receive
Error Error other than 15-11 to 15-18. Update the firmware, update the
server software.
15-11 Connection Error The DNS or POP3/IMAP4 server
could not be found:
• The IP address for DNS or
POP3/IMAP4 server is not stored
in the machine.
• The DNS IP address is not
registered.
•
Network not operating correctly.
Contact the network
administrator.
• Check that the DNS address is
correct.
•
Check that the POP3/IMAP4
IP addresses are correct.
• Confirm correct operation of
the network.
15-12 Authorization Error POP3/IMAP4 send authorization
failed:
•
Incorrect IFAX user name or
password.
• Access was attempted by another
device, such as the PC.
•
POP3/IMAP4 settings incorrect.
Contact the network
administrator:
•
Check that the IFAX user
name and password are
correct.
•
Determine whether another
device of the same account
attempted access at same
time.
•
Check that the POP/IMAP4
settings are correct.
15-13 Receive Buffer Full Occurs only during manual reception.
Transmission cannot be received due
to insufficient buffer space. The
buffer is being used for mail send or
Scan-to-Email. No action required. The next
transmission can be received as
soon as the other application
releases the buffer area.
15-14 Mail Header Format
Error The mail header is not standard
format. For example, the Date line
description is incorrect. Advise the sender to send e-mails
in the standard format.
15-15 Mail Divide Error The e-mail is not in standard format.
There is no boundary between parts
of the e-mail, including the header. Advise the sender to send e-mails
in the standard format.