Ishida OMNi-4000 Error Codes and Troubleshooting
15.6 ERROR CODE (0700 - )
No.
Message
Symptom or Phenomenon
Response or Check
0711 "THE LABEL SIZE OF THE PRINTER
#1 ERROR"
Printer label size error.
Press the [OK] button after removing the sent label.
Confirm the label size (length) matches the label format.
Perform label sensitivity adjustment.
A. Test menu, Printer Adjust
B. Press Sensor Level button
C. Adjust with
▲
or
▼
buttons
D. Backing Paper only: 100~250
B Label: Less than 100
Difference must be more than 60 counts
E. View graph: 2000, PRESET key
0715 "THERMAL HEAD OF THE PRINTER
#1 HAS RUN OUT"
Burnt out element(s) on the thermal print head.
Sub errors
-0001
：
Failed element has no affect on printing.
-0002
：
Failed element in printing area
-0003
：
Failed element is in the bar code.
Note: This error occurs when no PLU is called.
See error 0347-000x.
-0001: No problem for pricing. Will you check the following?
EXECUTE button
：
Check is performed.
STOP button
：
No check is performed.
-0002: Replace the thermal head.
EXECUTE button: Check is performed.
STOP button
：
No check is performed.
-0003: Bar code cannot be printed properly.
Replace the thermal head.
* This error occurs only when "Thermal Head Cut Error Display"
(Setup menu, Error Setup) is set as CONSIST or LINE CUT.
Disable error message by setting as NONE.
0716 "THERMAL HEAD OF THE PRINTER
#1 IS GOING UP"
The thermal head was raised when printing began. 1. Press the [OK] button after latching down the thermal head.
2. Check the alignment of the thermal "head up" proximity sensor
switch (green).
3. Replace the thermal "head up" proximity sensor switch (green).
NOTE
: Selecting Wrap Only mode does not bypass this error message
0717 "CONTROL BOARD OF THE PRINTER
#1 IS UNUSUAL"
Unable to detect an interrupt signal from the printer
control board (P-909).
1. Restore power.
2. If the same error re-occurs, replace P-909.
Rev. Feb 2015
30/
40
Yellow highlights indicate updates
