Rice Lake 380 Synergy Technical Manual Download Page 50

380 Synergy Digital Weight Indicator

44

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10.0 Appendix

10.1 Error Messages

The 380 indicator provides a number of error messages. When an error occurs, the message displays on the indicator.

10.1.1 Displayed Error Messages

The 380 provides a number of front panel error messages to assist in problem diagnosis. 

Table 10-1

 lists these messages and 

their meanings.

10.2 ZZ EDP Command

The ZZEDP command can be used to remotely query whatever is being displayed on the LCD Display, along with a decimal 

number representing the annunciators currently lit. The format on the returned value is WWWWWW UU NNN in weight display 

modes, and VVVVVV NNN in non-weight display modes. NNN is a number between 0 and 4095, and is the sum of values 

representing the different annunciators (

Table 10-2

).

Example: If the annunciator status value returned for the ZZ command is 0145, the gross, standstill and lb annunciators are on. 

The number 0145 represents the sum of the values for the gross mode annunciator (16), the standstill annunciator 

(128) and the lb annunciator (1).

  Standstill bit is set when the In-Motion annunciator is NOT lit.

Error Message

Description

 

-------

Overflow error – Weight value too large to be displayed
Gross > overload limit – Gross value exceeds overload limit; Check configuration or signal input level; Overload can 

be caused by input signal > 45 mV or common mode voltage > 950 mV

 

vvvvvvv

Gross < underload limit – Gross value exceeds underload limit

tare in motion not allowed

Scrolls across display when attempting to perform a tare while weight is in motion, if in motion tares are not allowed

negative tare not allowed

Scrolls across display when attempting to perform a negative tare, if a negative tare is not allowed

keyed tare not allowed

Scrolls across display when attempting to perform a keyed tare, if a keyed tare is not allowed

tare larger than capacity 
not allowed

Scrolls across display when attempting to perform a tare larger than capacity, if it is not allowed

tare already in system

Scrolls across display when attempting to perform a tare if a tare is already in the system, if tare is not configured to 

replace or remove

initial zero failed

Scrolls across display when an attempt to perform an initial zero fails, only possible at startup

please wait

Scrolls across display when calibrating

Table 10-1.  Error Messages

Decimal Value

Annunciator

1

lb units

2

kg units

4

Tare entered

8

Keyed tare entered

16

Gross

32

Net

64

Center of zero

128

Standstill 

256

oz units

512

tn units

1024

t units

2048

g units

Table 10-2.  Status Codes Returned on the ZZ Command

vv

vv

vv

v

Note

Summary of Contents for 380 Synergy

Page 1: ...380 Synergy Digital Weight Indicator Technical Manual PN 201481 Rev B September 17 2021...

Page 2: ...marks of their respective companies All information contained within this publication is to the best of our knowledge complete and accurate at the time of publication Rice Lake Weighing Systems reserv...

Page 3: ...232 Serial Communications 9 2 4 6 Power 9 2 5 Front Plate Attachment 10 2 6 Parts Kit Components 10 2 7 Replacement Parts 11 3 0 Operation 14 3 1 Front Panel 14 3 2 LCD Annunciators 15 3 3 General Nav...

Page 4: ...d Calibration 33 6 0 Revolution 34 6 1 Connecting to the Indicator 34 6 2 Saving and Transferring Data 34 6 2 1 Saving Indicator Data to a Personal Computer 34 6 2 2 Downloading Configuration Data fro...

Page 5: ...or Messages 44 10 2 ZZ EDP Command 44 10 3 Continuous Data Stream Output Formats 45 10 3 1 Rice Lake Weighing Systems Stream Format RLWS 45 10 3 2 Cardinal Stream Format crdnal 45 10 3 3 Avery Weigh T...

Page 6: ...y Digital Weight Indicator iv Visit our website www RiceLake com Rice Lake continually offers web based video training on a growing selection of product related topics at no cost Visit www ricelake co...

Page 7: ...t procedures that if not observed could result in damage to equipment or corruption to and loss of data General Safety Do not operate or work on this equipment unless this manual has been read and all...

Page 8: ...re the indicator to be in setup mode See Section 4 0 on page 20 for the procedure to enter setup mode and the parameters available 1 4 FCC Compliance United States This equipment has been tested and f...

Page 9: ...dapter PN 206433 is the only external power source allowed to be used Procedures requiring work inside the 380 must be performed by qualified service personnel only The electric receptacle to the 380...

Page 10: ...ems recommends removing the 380 from the stand prior to mounting Figure 2 3 Mounting the Indicator 1 Using the mount as a template mark the screw locations 2 Drill holes for the screws 3 Secure the un...

Page 11: ...Before opening the unit ensure batteries are removed and the optional power cord is disconnected from the power outlet 1 Place the 380 face up on an anti static work mat 2 Remove the screws holding t...

Page 12: ...is 0 25 7 mm for all 380 connectors See Figure 2 5 for the recommended assignments for the 380 cord grips Only connect unit to equipment certified to IEC 60950 IEC 62368 IEC 61010 or similar Figure 2...

Page 13: ...d jacket and foil 1 2 15 mm past the shielding clamp 2 Strip another 1 2 of the insulated jacket leaving the foil shielding exposed 3 Fold the foil shielding back on the cable where the cable passes t...

Page 14: ...n leave pins 3 and 4 empty on the connector For a 6 wire installation set SW2 to all positions off for 4 wire installation set all positions to on Component Torque Rating Front Plate Screw 10 in lb 1...

Page 15: ...and batteries no longer drain Power adapter does not charge the batteries Optional power adapter PN 206433 is the only external power source allowed to be used Ensure that battery covers are screwed f...

Page 16: ...rn and torque value 2 6 Parts Kit Components Part No Description Qty 108945 SCREW M3 x 0 5 x 8 mm Phillips Flat Countersunk Stainless Steel Machine Screw 1 15631 CABLE TIE 3in Nylon 4 15650 MOUNT 3 4...

Page 17: ...Installation Rice Lake Weighing Systems All Rights Reserved 11 2 7 Replacement Parts Figure 2 11 Replacement Parts Diagram Front View 5 12 19 6 1 31 29 10 13 30 11 9 8 22 24 23 4...

Page 18: ...gy Digital Weight Indicator 12 Visit our website www RiceLake com Figure 2 12 Replacement Parts Diagram Rear View Figure 2 13 Replacement Parts Diagram Rear View 14 13 32 3 2 15 22 21 24 19 20 7 25 26...

Page 19: ...202061 NUT M3 x 0 5 Hex Kep Stainless Steel Nut 3 16 29635 STAND Stainless Steel Tilt Stand 1 17 103988 WASHER 0 515 0 52 Nylon Washer 2 18 180825 KNOB 32 mm Diameter 7 Lobe Nylon Knob M6 x 1 Threade...

Page 20: ...from net to gross If a tare value has been entered or acquired the net value is the gross weight minus the tare gross mode is represented by the G annunciator net mode is represented by the NET annun...

Page 21: ...the resolution of the displayed weight value or the smallest incremental increase or decrease which can be dis played or printed G Gross annunciator Gross weight display mode Net Net annunciator Net...

Page 22: ...digit 3 3 2 Alphanumeric Entry Several parameters in the menu structure require the entry of an alphanumeric value rather than the making of a selection The end of the alphanumeric character string i...

Page 23: ...G or NET indicates the current mode Press to toggle the display mode between gross and net 3 4 5 Acquire Tare 1 Place a container on the scale and wait for the annunciator to turn off 2 Press to acqu...

Page 24: ...tored Tare 1 Press for five seconds to enter user mode Audit displays 2 Press or until tare displays 3 Press to enter tare menu dsptar displays 4 Press clrtar displays 5 Press to clear the stored tare...

Page 25: ...accumulator value ok displays 6 Press three times to return to weigh mode 3 5 6 Clear Accumulator 1 Press for five seconds to enter user mode Audit displays 2 Press or until accum displays 3 Press dsp...

Page 26: ...re accompanied by a table which describes all parameters and parameter values associated with the menu The factory default setting appears in bold type All weight related parameters must be configured...

Page 27: ...mode The CAL jumper controls whether or not setup mode is accessible If the CAL jumper is shorted with a jumper cap and sealed as in Figure 4 2 the indicator will not access setup mode See Figure 2 8...

Page 28: ...6 on page 30 Table 4 1 Main Menu Descriptions Parameter Description Config Configuration See Section 4 3 1 on page 23 for menu structure and parameter descriptions of the Configuration menu Format For...

Page 29: ...mmunity Settings 5HZ 6HZ 10HZ 12HZ 20HZ 25HZ Default 40HZ 50HZ 80HZ 100HZ fltchn Filter Chain Type Sets the filter type to be used Settings AVGONLY default Digital Rolling Average Filter Section 10 5...

Page 30: ...ult KG Secondary default OZ TN T G NONE ENABLE Enabled Enables UNITS button to toggle between the primary and secondary units Settings ON default OFF Table 4 4 Format Primary and Secondary Menu Descri...

Page 31: ...ero Rezero Removes an offset value from the zero and span calibrations LSTZRO Last Zero Takes the last pushbutton zero in the system from weigh mode and uses it as the new zero reference point after w...

Page 32: ...r received by the port and specifies the parity bit to odd even or none RS 232 only Settings 8NONE default 7EVEN 7ODD STPBIT Stop Bits Sets the number of stop bits transmitted or received by the port...

Page 33: ...each print operation which includes CN in the ticket format Enter value 0 999999 0 default constu Consecutive Number Startup Value Specifies the initial consecutive number CONSNU value used when the c...

Page 34: ...will power off A setting of 0 will not power off Settings 0 default 60 locale Location Gravity Compensation Enables gravity compensation Settings OFF default gravity compensation disabled FACTOR uses...

Page 35: ...3 1 on page 45 CRDNAL Cardinal stream format see Section 10 3 2 on page 45 WTRNIX Avery Weigh Tronix stream format see Section 10 3 3 on page 46 TOLEDO Mettler Toledo stream format see Section 10 3 4...

Page 36: ...Menu Figure 4 15 Audit Menu Parameter Description dsptar Display Tare Displays the current tare value Read Only clrtar Clear Tare Clears the current tare value Table 4 12 Tare Menu Description Parame...

Page 37: ...the application requires a rezero last zero or temporary zero 5 Ensure there is no weight on the scale 6 Press to perform a zero calibration ok displays 7 Press ZROCNT displays See Section 4 3 3 on p...

Page 38: ...ero LSTZRO A rezero rezero can be done after calibration See below for information on these alternative zeros 5 2 1 Last Zero This takes the last push button zero in the system from weigh mode and use...

Page 39: ...s to perform a last zero calibration 4 Apply the span calibration weight to the scale 5 Send the command SC WVAL s xxxxx where xxxxx is the value of the span calibration weight applied to the scale 6...

Page 40: ...tion on the Revolution Communications menu allows the existing configuration of a connected indicator to be saved to a file on the PC Once saved the configuration file provides a backup which can be q...

Page 41: ...ction KZERO In weigh mode this command acts like pressing the Zero key KGROSSNET In weigh mode this command acts like pressing the Gross Net key KGROSS Displays Gross mode pseudo key KNET Displays Net...

Page 42: ...ion mark command ENTER The indicator must be in setup mode to use this function After changes are made to configuration parameters using EDP commands use the KSAVE or KSAVEEXIT commands to commit the...

Page 43: ...ITS n Secondary units LB KG default OZ TN T G NONE SC SEC ENABLED n Enable the Secondary Units ON default OFF SC FILTERCHAIN n Defines what filter to use AVGONLY default RAW SC RTZGRAD n Number of gra...

Page 44: ...SEMI DOT TIMEFMT Time format 12HOUR default 24HOUR TIMESEP Time separator COLON default COMMA DOT BRIGHTNESS Brightness of the backlight OFF LOW default MED HIGH AUTOFFTIME Auto off time 0 60 seconds...

Page 45: ...format The current system time is returned by only sending ST STS Sets or returns the current system time with seconds HHMMSS enter using 24 hour format The current system time is returned by only sen...

Page 46: ...isplayed units G P Gross weight in Primary units G S Gross weight in Secondary units N Net weight in displayed units N P Net weight in Primary units N S Net weight in Secondary units T Tare weight in...

Page 47: ...el Use the print format menu to customize the print formats and to edit the print format strings by changing the ASCII characters in the format string See Section 3 3 2 on page 16 for the alphanumeric...

Page 48: ...and grounds using an ohmmeter with the scale off Check for loose connections poor solder joints shorted or broken wires and unspecified grounds in wiring these issues cause erratic readings and shifts...

Page 49: ...and returning the indicator back to service 9 5 Updating Firmware There are two ways to update the firmware By using the Revolution software and a bef file or by using a direct connection to the PC a...

Page 50: ...large to be displayed Gross overload limit Gross value exceeds overload limit Check configuration or signal input level Overload can be caused by input signal 45 mV or common mode voltage 950 mV vvvvv...

Page 51: ...STX POL wwwwwww UNIT G N S TERM ASCII 002 Polarity space Positive Negative Weight 7 digits right justified dummy zeroes decimal point with no leading zeroes except for leading zero immediately precedi...

Page 52: ...1 decimal place 1 0 0 x 0 01 2 decimal places 1 0 1 x 0 001 3 decimal places 1 1 0 x 0 0001 4 decimal places 1 1 1 x 0 00001 5 decimal places Disp Div MUL1 MUL0 Multiplier 0 1 x1 1 0 x2 1 1 x5 Even pa...

Page 53: ...NS and DFTHRH parameters is encountered the digital rolling average filter is overridden and the display jumps directly to the new value Digital Filter Stages DGFLTR1 3 The filter stages can each be s...

Page 54: ...y converting the weight value recorded in step 5 to display divisions Threshold_Weight_Value Display_Divisions In the example in step 5 with a threshold value of 50 and a display divisions value of 5...

Page 55: ...65 Ctrl F ACK 06 06 38 26 F 70 46 f 102 66 Ctrl G BEL 07 07 39 27 G 71 47 g 103 67 Ctrl H BS 08 08 40 28 H 72 48 h 104 68 Ctrl I HT 09 09 41 29 I 73 49 i 105 69 Ctrl J LF 10 0A 42 2A J 74 4A j 106 6A...

Page 56: ...nt Panel Display Characters Refer to Figure 10 5 for the seven segment LCD character set used on the 380 front panel display for alphanumeric characters Figure 10 5 Display Characters 7 Ff Ss 8 Gg Tt...

Page 57: ...K GLHVH UNOlUXQJ EH LHKW GHQ IROJHQGHQ 1RUPHQ XQG 5HJXOLHUXQJVEHVWLPPXQJHQ HQWVSUHFKHQ UDQFDLV 1RXV GpFODURQV VRXV QRWUH UHVSRQVDELOLWp TXH OHV SURGXLWV DX TXHOV VH UDSSRUWH OD SUpVHQWH GpFODUWLRQ VRQ...

Page 58: ...Selectable Hz 5 6 10 12 20 25 40 50 80 100 Resolution Internal 8 000 000 counts Display 100 000 System Linearity Within 0 01 full scale Communication Ports One RS 232 three wire One USB 2 0 Status An...

Page 59: ......

Page 60: ...da Mexico 800 321 6703 International 715 234 9171 Europe 31 0 26 472 1319 Rice Lake Weighing Systems is an ISO 9001 registered company Rice Lake Weighing Systems Specifications subject to change witho...

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