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III. Troubleshooting
A. Performance
1. Vacuum not cleaning floor surface.
Possible Cause
Solution
1. The belt is weak.
Replace the belt.
2. The brushes are worn.
For wooden brushrolls: Flip the agitator end caps over so that
the rounded side touches the baseplate as shown on
pg. 11,
Replacing the Belt
. This will extend the life of the brushes by
pushing them closer to the cleaning surface.
For wooden brushrolls: Replace the agitator.
For steel brushrolls: Replace brush strips
3. The bag is full.
Change the filter bag.
4.. The machine is clogged
Remove the clog.
5. The motor seals are compromised
Replace the motor seals.
2. Vacuum hard to push on deep pile carpet.
Possible Cause
Solution
1. The belt is stretched.
Replace the belt.
2. There is grime on the bottom plate.
Clean the bottom plate.
3. The brushes are worn.
Wood agitatot: Flip the agitator over or replace the agitator.
Steel agitator: Replace brush strips.
4. The wheels are not turning.
Lubricate the wheels with grease.
5. The bottom plate is out of place.
Snap the bottom plate in place.
3. Vacuum does not pick up well.
Possible Cause
Solution
1. The belt is stretched or worn.
Replace the belt.
2. The filter bag is full.
Replace the filter bag.
3. The brush strips are worn.
Flip the agitator (wood) over or replace the brush strips (steel.)
4. The bottom plate is not installed
correctly.
Snap the bottom plate in place.
4. Belt wearing too fast or breaking constantly.
Possible Cause
Solution
1. The belt is defective.
Replace the belt.
2. The agitator bearing is seizing.
Replace the bearing (steel) or the agitator (wood.)
3. The motor shaft is contaminated.
Clean the motor shaft.
4. Problem with motor
Check the armature shaft for play.
