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195.  Excessive voltage in the battery pack

Fully discharge the battery and then recharge it. Leave 

the battery connected to the charger for two hours after it 

reaches maximum charge to balance the cells.

196. Pack Under Voltage

Connect the bike to the dealer app and check the battery 

voltage. If the voltage does not increase, check the 

connection and try another charger. Contact for Ribble for 

assistance.

197. Charge Over Current

Check the charger is in good working order. Let the battery 

rest for 2 hours and try a new charger.

199. Short Circuit 

Short circuit at the power output. Check the port is in good 

condition. If it is, contact Ribble for the part to be replaced.

201. Imbalance

Charge the system for 3 hours until the error disappears. If 

the error persists, contact Ribble for assistance.

202. Battery blocked by a short circuit

Check the cables and connect the charger. Contact Ribble for 

assistance.

203. Reverse Connection 

Inverted polarity at the charger. Check the charger and 

charging port for damage.

204. Charge Over Temperature

Excessive temperature when charging. Stop charging 

and allow the system to rest for 30 minutes with the bike 

switched off. Continue charging as normal.

205. Charge Under Temperature

Temperature too low during charging. Stop charging 

and protect the bike form thew wet and cold until the 

temperature of the cells increase. Continue charging.

206. Discharge Over Temperature

Excessive temperature during use. Reduce the discharge 

rate or stop altogether for a few minutes. The bike needs to 

be connected to the dealer app to check the temperature.

207. Discharge Under Temperature

Temperature too low during use. Avoid large power demands 

while this error is active and try not to use the system outside 

of the recommended temperature range of 10°C and 40°C.  

Charge the battery within these recommended temperature 

ranges.

If the error persists, contact Ribble for battery replacement. 

208. Fet Over Temperature

Excessive switch temperature. Avoid large power demands 

while this error is active and try not to use the system outside 

of the recommended temperature range of 10°C and 40°C. 

Charge the battery within these recommended temperature 

ranges.

If the error persists, contact Ribble for battery replacement.

Summary of Contents for IWOC ONE

Page 1: ...e BIKE OWNER S MANUAL...

Page 2: ...res to ensure that they are inflated to pressure range indicated on the tyre sidewalls Ensure that the battery is fully charged before commencing your ride Spin the front and rear wheels to check for...

Page 3: ...IWOC ONE QUICKSTART USER GUIDE...

Page 4: ...to cycle through to the desired assistance level 2 TURN THE LIGHTS ON OFF e bikes with integrated lights only Short press the button and while the LED is blinking hold down the button until it lights...

Page 5: ...EMO MODE It can only be ridden for 50km before all assistance will cease This can only be deactivated by contacting Ribble START UP PROCEDURE When you first turn the system on the LED s will cycle thr...

Page 6: ...mple traffic light system Whenever you press the iWoc button the LED will always revert to display a single solid colour The colours listed below outline what each colour represents White 75 or more r...

Page 7: ...rs to e bikes equipped with the handlebar mounted iWoc Trio control button only Press button C middle button to turn the bike on Hold down the same button for a couple of seconds to turn it off again...

Page 8: ...STEM ERROR AND SPECIAL MODES A constant RED flash indicates there is an error in the system Connect your smartphone to the bike to check for an error code Check the error code section of this guide to...

Page 9: ...ber 25 50 Red Less than 25 Slow Red Flash 10 15 Rapid Red Flash Less than 10 BATTERY CHARGING LEVEL BY DEFAULT 75 50 75 25 50 25 15 10 Current Assist Level ASSIST OFF ASSIST 1 ASSIST 2 ASSIST 3 Increa...

Page 10: ...st water spray from any direction However this does not include full immersion or when subjected to pressurised water such as that from a hosepipe or power washer When transporting the bike on the out...

Page 11: ...e bike regularly especially after wet rides Avoid using pressure washers or hosepipes 2 Check the magnetic lockring is clean and in place 3 Great care should be taken to avoid contaminating the brake...

Page 12: ...FREQUENTLY ASKED QUESTIONS...

Page 13: ...assistance level Ribble e bike users can expect approximately 50 60miles from a full charge with moderate motor usage This can be extended by a further 70 with the optional range extender Do e bikes n...

Page 14: ...istance 28 EMN Error Impossible Save Errors Error database is full Restart the bike If the problem persists contact Ribble for assistance 29 Battery Voltage Sensor Battery pack sensor may be damaged R...

Page 15: ...rge OverTemperature Excessive temperature when charging Stop charging and allow the system to rest for 30 minutes with the bike switched off Continue charging as normal 205 Charge UnderTemperature Tem...

Page 16: ...s RibbleCycles ribble_cycles Team Ribble Visit one of our bike showrooms for expert advice on buying and sizing your new Ribble bike Ribble Cycles Customer Services 01772 963400 customerservice ribble...

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