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41

9.  TROUBLESHOOTING

Mechanical

IMPORTANT NOTICE

 These instructions are intended 

for  the  use  of  qualified  personnel  who  are  specifically 

trained and experienced in the installation of this type 

of heating equipment and related system components. 

Installation and service personnel may be required by 

some  states  to  be  licensed.  Persons  not  qualified  shall 

not attempt to install this equipment nor attempt repairs 

according to these instructions.

Problem

Cause

Solution

Harmonics, or whining noise

*Debris or restriction in system

Locate the restriction and remove. Flush system and clean.

*Debris in gas line

Remove debris or blow out gas line.

Low flow

Scale forming in heat exchanger-clean heat exchanger and using deliming kit (016281F) 

and check pool pH and total alkalinity

Heater going on and off with 

Water SW Open indication on 

LCD or in Fault History

Dirty filter

Clean or replace filter.

Low water level in pool

Raise water level.

External bypass setting out of adjustment

Adjust bypass

Valve opens but no flame visible

Manifold pressure too low

Increase manifold pressure (turn clockwise slightly).

Flame visible for a split second

Ignition not being sensed

Replace ignition wire. Check connections. Increase manifold pressure (turn clockwise 

slightly).

Liming or scale forming in 

exchanger

Pool water

See "Water Chemistry" on page 5.

Bypassing too much water

Inspect bypass for movement, if no movement, replace.

Sooting

Low water temperatures.

Maintain water body temperatures above 50ºF (10ºC).

*Air starvation

Refer to installation instructions.

*Improper venting

Follow recommended installation instructions.

*Insects or debris clogging burner intake ports

Clean burners with a gentle application of compressed air, do not use a brush.

Yellow lazy flame

Air intake clogged or incorrect fan operation

Check for debris upstream of fan intake. Check intake air filter suction pressure, replace 

filter if dirty.

*Insects or debris clogging burner intake ports

Clean burners with a gentle application of compressed air, do not use a brush.

Air intake feedback to regulator disconnected

Check that tubing between air intake adapter and regulator is connected and free of 

obstruction. See 

Figure 44

.

Outer jacket very hot (paint 

blistered)

*Broken refractory caused by shipping damage 

or improper combustion

Replace refractory panels.

Excessive sooting of heat exchanger

Determine cause of sooting & correct.

Hard lighting at startup

Igniter faulty

Replace igniter

Takes too long to heat pool or 

spa

Under-sized heater

Calculate heating capacity of heater or refer to heater sizing chart.

          (Heating Capacity = Htr. output (BTUH) ÷ Pool gallonage x 8.33)

This does not take into account heat loss due to weather.

Filter not running long enough

Reset time clock.

Dirty filter

Clean filter.

Gas line or meter undersized

Refer to installation instructions.

Leaking at T&P gauge

Overacid

Replace T&P gauge and maintain proper water chemistry.

Leaking at heat exchanger

Overacid

Replace heat exchanger and maintain proper water chemistry.

Gasket brittle and leaking - 

(overheated)

Refractory damage

Replace refractory.

Sooted heater

Determine cause of sooting and correct.

Combustion fan not running

“Fan 5 min Delay”,

“Fan Lockout” or "Fan RPM 

Fault" indication

Fan relay

Replace fan relay.

Fan

Loose connection or failed motor.

Burned motor

Incorrect wiring, replace blower.

Motor control failure

Replace blower.

Heater turns on for less than 4 

seconds (no display error)

Wiring

Check for loose or broken (verify continuity) wiring/ground/ignition wire.

Incorrect supply wiring

Check incoming power for correct voltage. There should be no power on the neutral line.

PC Board short

Replace board if no strength signal is being detected.

Ignition not sensed

Clean igniter with wire brush.

* Indicates symptom which usually occurs on initial start-up.

APPROVED 

UNCONTROLLED DOCUMENT IF PRINTED 

 

Summary of Contents for Raypak X94 SR-410

Page 1: ...pplier call the fire department Installation and service must be performed by a qualified installer service agency or the gas supplier AWARNING If the information in these instructions are not followe...

Page 2: ...ion added to text tables and figures Table D added on page 9 Figure 10 added on page 17 Figure 25 and 27 corrected on page 26 Tables I J K L and M have been updated Multiple figure names updated Warra...

Page 3: ...f Valve Piping 21 Electrical Wiring 22 Transformer Wiring 22 Plumbing Water Connections 23 Loose Plumbing Parts Setup 23 Recommended Plumbing Setups 24 5 WIRING DIAGRAM 26 6 CONTROLS 27 General Contro...

Page 4: ...k pressure vessel by installing replacement heat exchangers tube bundle headers or any ASME parts not manufactured and or approved by Raypak will instantly void the ASME and or CSA ratings of the vess...

Page 5: ...r and associated equipment Maintain your water chemistry according to Table A If the mineral content and dissolved solids in the water become too high scale forms inside the heat exchanger tubes reduc...

Page 6: ...See Figure 2 for location of serial number When ordering under warranty conditions you must also specify date of installation 2 NPT ADAPTER O RING 2 SLIP TAILPIECE UNION LOCKRING BONDING LUG W MTG SC...

Page 7: ...323 5 5 141 F10322 ALL DIMENSIONS ARE IN INCHES AND MILLIMETERS MBTUH Input kWh Inches mm GPM LPM Approx Shipping Weight Lbs Kg Flue Diameter B Air Inlet C Minimum Flow Maximum Flow 399 0 116 4 102 4...

Page 8: ...this type of heating equipmentandrelatedsystemcomponents Installation and service personnel may be required by some states to be licensed If your state is such be sure your contractor bears the appro...

Page 9: ...let into any building The vent discharge of the heater shall be at least 3 0 91 m above any forced air inlet or intake ducts located within 10 3 05 m horizontally For installations in Canada pool heat...

Page 10: ...horizontally 6 183 cm L Clearance above paved sidewalk or paved driveway located on public property Slip hazard due to frozen condensate Slip hazard due to frozen condensate 4 M Clearance under veran...

Page 11: ...area per 10 000 BTUH 222 mm per kW of total input rating of all equipment in the room when the opening is communicating with the outdoors through horizontal duct s b In Canada there shall be permanent...

Page 12: ...Materials From Inside Building Vertical Venting IV Metallic Vent such as AL29 4C Duravent PolyPro ASTM D1785 Sch 40 PVC ASTM F441 Sch 40 CPVC Horizontal Through the Wall Venting IV From Outside Build...

Page 13: ...ted to the drain system and contains limestone calcium carbonate chips to raise the pH level of the condensate The kit may be added to avoid long term damage to the drainage system and to meet local c...

Page 14: ...e vent terminal should be vertical and should terminate outside the building at least 3 0 91 m above the highest point where it passes through the roof and 2 0 61 m above the highest point of the roof...

Page 15: ...must be supplied to the equipment room in accordance with the NFGC U S or B149 Canada The total length of a 4 horizontal through the wall flue system must not exceed 65 equivalent ft 19 8 m in length...

Page 16: ...be taken during assembly that all joints are sealed properly and are airtight The vent must be installed to prevent the potential accumulation of condensate in the vent pipes It is recommended that th...

Page 17: ...ce with the above instructions for vent materials Vent material must be listed by a nationally recognized test agency The connection from the appliance flue to the stack must be as direct as possible...

Page 18: ...dense as they discharge Improper location can result in damage to adjacent structures or building finish For maximum efficiency and safety the precautions on page 20 must be observed 1 Periodically ch...

Page 19: ...212 km h EXPOSURE C Gas Heater Model No 410 34 1 86 6 cm 20 2 51 3 cm 35 5 90 2 cm 3 1 2 8 9 cm MIN CONC PAD BY OTHERS 3 1 2 8 9 cm MIN CONC PAD BY OTHERS 6 15 2 cm 6 15 2 cm 6 15 2 cm 6 15 2 cm F1032...

Page 20: ...r load and no load conditions must be provided for natural gas A minimum of 12 WC 3 kPa and a maximum of 14 WC 3 5 kPa are required for propane gas under load and no load conditions with no more than...

Page 21: ...below 50 F 10 C It also serves to eliminate needless pressure drop through the heater and accompanying reduction in the flow rate to the spa jets etc FROM HEATER AUXILIARY BYPASS VALVE DO NOT USE GAT...

Page 22: ...hot leg of the power supply Connect the pair of white wires to the Ret or neutral leg of the power supply Attach the wire nut to the red wire There should be no connection to the red wire SUPPLY SIDE...

Page 23: ...ed to alternate configurations as shown below Loose Plumbing Parts Setup The loose parts bag contains the pieces needed to connect your plumbing to the heater see page 6 for list Two options are recom...

Page 24: ...must not have any valves or restriction that could prevent flow when the pump is operating CAUTION An additional source of heated water e g a solar system must be connected to the main line ahead of t...

Page 25: ...F10337 SYSTEM FLOW MUST EXCEED 120 OF COMBINED HEATER FLOW BYPASS VALVE MAXIMUM DISTANCE 4 SYSTEM PIPE DIAMETERS NOT TO EXCEED 12 305 mm F10339 Figure 25 Multiple Pool or Spa Heaters Installation Figu...

Page 26: ...26 5 WIRING DIAGRAM APPROVED UNCONTROLLED DOCUMENT IF PRINTED...

Page 27: ...STION AIR ACCESS PANEL VENT PRESSURE SWITCH Figure 28 Location of Controls 6 CONTROLS General Control Locations NOTE do not stand on the top of the unit or put weight on it APPROVED UNCONTROLLED DOCUM...

Page 28: ...e heater setpoint and current operating condition A manual power switch provided turns the control power ON or OFF Mode Selection The MODE button is used to select POOL SPA MANUAL OVERRIDE or RUN SCHE...

Page 29: ...ccessed by either removing the top of the heater or by removing the door panel where the control is mounted the wiring includes a service loop to allow the panel to be removed providing access to the...

Page 30: ...p output Pin 2 will provide a signal to directly control the speed of a pulse width modulation PWM pump motor Spa Heat Speed Selection available only with Pump Operation enabled and 2 4 or Variable sp...

Page 31: ...Address 1 to 16 for the heater when there are multiple pool heaters on an EcoNet network Set Factory Defaults Use the UP and Down buttons to select Yes or No Selecting Yes will return all installer an...

Page 32: ...emote Error Both Spa and Pool inputs are energized Hi Limit 1 Fault High Limit 1 is open Hi Limit 2 Fault High Limit 2 is open Blocked Vent Vent Field switch 1 is open Vent Temp Limit Vent Temp Limit...

Page 33: ...mote works by either making or breaking the circuit created by the remote wiring Typically a remote does not supply power to the heater it only provides a switching function to turn the heater On or O...

Page 34: ...actual setpoint will be controlled by the remote control 4 Press the mode button to OFF and remove power from the heater 5 On the Remote Interface Harness connect the BLUE wire to one side of the REMO...

Page 35: ...41 High Limit Removal 1 Shut off main electrical power switch to heater 2 Remove front door 3 Remove defective high limit and replace with a new high limit 4 Replace inspection panel Figure 38 High L...

Page 36: ...is for Propane Table K shows the desired ranges for CO2 and limits for CO ppm Follow the instructions from theAdjusting Valve Manifold Pressure section to make adjustments Desired CO2 and max CO ppm a...

Page 37: ...are vented properly and that combustion and makeup air openings are adequate and clear of obstruction 9 Verify that the fuel type of the unit matches the supply gas 10 Locate and turn the manual gas v...

Page 38: ...mmable and corrosive vapors and liquids 4 Visually inspect the intake air filter for damage or obstruction If the filter is visually good test the filter If the intake suction reading when operating a...

Page 39: ...re should be exercised when lighting propane heaters AWARNING Should overheating occur or the gas supply fails to shutoff turn off the manual gas control to the heater AAVERTISSEMENT En cas de surchau...

Page 40: ...F 10 C can seriously damage the heater and is not covered by the warranty For cold climate areas please follow the winterizing procedures listed below Winterizing the Pool and Spa Heater Heaters inst...

Page 41: ...stream of fan intake Check intake air filter suction pressure replace filter if dirty Insects or debris clogging burner intake ports Clean burners with a gentle application of compressed air do not us...

Page 42: ...42 Control Logic Flow Chart Pool Spa Modes APPROVED UNCONTROLLED DOCUMENT IF PRINTED...

Page 43: ...43 10 ILLUSTRATED PARTS LIST APPROVED UNCONTROLLED DOCUMENT IF PRINTED...

Page 44: ...44 6 H 7 H 2 H 7 H 5 H 4 H 3 H 13 H 5 B 6 B 4 G 2 G 2 G 1 G 3 G 7 B 7 B 5 G 5 G 4 C APPROVED UNCONTROLLED DOCUMENT IF PRINTED...

Page 45: ...eturn parts tag completely filled in with the heater serial number model number etc and shipped to the Company freight prepaid 5 F Combustion Air Flange not shown 015527F 2 5 PER 1 000 FEET ABOVE KIT...

Page 46: ...et Window Combustion Chamber Touch up Paint Cool Dark Gray Not Shown RTV Sealant 2 8 oz Not Shown Clear Silicone Sealant 10 oz Plastic Handle PILOT lgnitor Direct Spark lgnitor Gasket Hi Tension Wire...

Page 47: ...the wall vented gas appliances as follows a For all sidewall horizontally vented gas fueled equipment installed in every dwelling building or structure used in whole or in part for residential purpose...

Page 48: ...104 F Pool Max Temp 104 F Pool Fan Mode Eco Turbo Turbo Spa Fan Mode Eco Turbo Comfort Turbo Flue Monitor PVC CPVC PP OFF PVC Max Fan RPM 7500 RPM Pump Operation Disabled 1 Speed 2 Speed 4 Speed Vari...

Page 49: ...omponent parts LABOR AND SHIPPING COSTS This Limited Warranty covers the reasonable cost of labor for repairs or replacements covered by this Limited Warranty provided that said repairs or replacement...

Page 50: ...ncies other than those authorized by Raypak Raypak reserves the right at all times to inspect or require the return of the defective Heater or component part and to verify warranty coverage at its fac...

Page 51: ...51 NOTES APPROVED UNCONTROLLED DOCUMENT IF PRINTED...

Page 52: ...Raypak Inc 2151 Eastman Avenue Oxnard CA 93030 805 278 5300 www raypak com ISO 9001 REGISTERED QUALITY MANAGEMENT SYSTEM www raypak com APPROVED UNCONTROLLED DOCUMENT IF PRINTED...

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