Rheem Raypak Raymote Installation And Operation Manual Download Page 34

34

Service Charts Tutorial

To  view  service  charts  using  Raymote,  follow  the  next 

steps:
1.  Select the unit to be analyzed.
2.  Select “Service Chart” from the top menu. See 

Figure 

72

.

3.  On  the  left  panel  under  "Data  streams"  type  key 

words  to  display  and  select  up  to  6  signals  to  be 

include on the graph. See 

Figure 73

.

Figure 72.  Service Chart and Signal Selection

Figure 73.  Data Streams

4.  Move  the  cursor  over  the  graph  area  to  display 

signals values of a given time. See 

Figure 73.

5.  Click-and-hold a certain area on the graph to zoom in 

on a specific time frame.

6.  Graph  will  update  in  the  specified  time  frame.  A 

“Reset zoom” button will become available on top of 

the graph to go back. See 

Figure 73

Summary of Contents for Raypak Raymote

Page 1: ...nergy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to caus...

Page 2: ...pplication s new graphic user interface Additional data added as needed to text and figures Figures cleaned up Updated Figures 5 8 11 17 27 54 57 59 68 71 72 75 88 92 104 107 Troubleshooting informati...

Page 3: ...p and Tech Support 16 Main View 17 Automation 18 View Screen 19 Boiler Screen 20 Adjust Screen 20 7 WEB DASHBOARD 21 Device Dashboard 21 Devices Timeline 21 Device Info 21 Search Function 22 How to Cr...

Page 4: ...ersonal injury death or substantial property damage if ignored AWARNING Indicates the presence of hazards or unsafe practices which could cause severe personal injury death or substantial property dam...

Page 5: ...dule Enables Wi Fi connectivity mounts to the back of the VERSA touchscreen 8 PowerConditioner Preventspowerlineinterference 9 7 Touchscreen with built in Wi Fi Module Latest VERSA touchscreen is equi...

Page 6: ...Raymote Installation on MVB and XTherm Figure 3 Raymote Installation on XVers 1 2 7 6 8 4 9 2 7 6 8 3 9 Wi Fi Module is built in in latest models Legacy VERSA screens can be equipped with a Raymote Wi...

Page 7: ...7 Figure 4 Raymote Installation on XVers with KOR Figure 5 Raymote Installation on XFiire and XVers L 2 6 8 5 9 6 5 10...

Page 8: ...entative See Figure 6 https www raypak com commercial sales rep Use your email address as the Raymote user then create a secure password See Figure 7 Once the user registration is complete a user can...

Page 9: ...s not indicate Config Mode press the Reset button on the touchscreen See Figure 11 3 At this point your unit is ready for connection The following sections provide the instructions for Android and iPh...

Page 10: ...rs If you have multiple units ready to connect stand closer to the unit you want to connect first Press Join to select the displayed heater that matches the HOTSPOT identifier or press cancel to start...

Page 11: ...19 Wi Fi Setup 6 Raymote app will provide the Wi Fi credentials to your unit This process may take a few seconds See Figure 17 Figure 18 Configuring Device 7 Continue in page 12 to Boiler Profile set...

Page 12: ...f the screen press the Settings button to go the Settings menu See Figure 23 Figure 23 Select the Settings Menu 6 Select the Wi Fi network on the Settings menu See Figure 24 Figure 24 Select Wi Fi Net...

Page 13: ...e unit Press the notification tab or manually go back to the Raymote mobile iPhone app to continue See Figure 26 Figure 26 Connection Notification 9 The Raymote mobile app will provide the Wi Fi netwo...

Page 14: ...ady used in another unit setup See Figure 29 NOTE This information can be updated at anytime from the Raymote mobile app or the web dashboard It is strongly recommended to make sure this information i...

Page 15: ...pp preferences for notifications and appearance 3 Organization Settings Review and Update your Raymote organization settings Add edit or remove Members with access to your Raymote organization For Ray...

Page 16: ...rs service kits I O manuals and Raymote topics 1 Raymote Help In App access to Raymote online resources and technical contents 2 Tech Corner In App access to Raypak Tech Corner collection You can find...

Page 17: ...ield InletWaterTemperaturereadings are taken from the Inlet of the heat exchanger Outlet Water Temp The Outlet water temperature measured by the heater is displayed in this field Outlet Water Temperat...

Page 18: ...n offers the ability to select Boiler parameters and customize a specific condition that could trigger a notification or an action to update a parameter See Figure 35 and Figure 36 Figure 35 Automatio...

Page 19: ...ring operation and performance The View screen of the Raymote mobile app presents unit specific and system related data See Figure 38 NOTE Some of the values may not be present in all system configura...

Page 20: ...These controls allow users to remotely change limited settings of the boiler AWARNING Only authorized users have access to remotely control the boiler do not provide credentials to unauthorized users...

Page 21: ...or by custom range See Figure 41 Figure 41 Web Dashboard Figure 42 Web Dashboard Timeline Figure 43 Web Dashboard Device Info Devices Timeline This section lists all the relevant events associated wit...

Page 22: ...l Figure 45 Accessing Search Page Figure 46 Search Functions address name of the unit anything that could be used to narrow the search options The Raymote search page is by default the first welcome s...

Page 23: ...tions which can have one or multiple job sites An example of an organization could be a hotel chain who can have multiple regions sub organizations and these could have multiple locations job sites In...

Page 24: ...e 50 you can send invitations for administrators and users for the organization In order to send an invitation you must fill the 3 fields User name Indicate the name for the user Email address Indicat...

Page 25: ...nization Settings menu will appear Figure 52 Organization Settings Menu Figure 51 Settings Menu Icon 2 Select Locations option from Organization Settings menu See number 2 in Figure 51 3 Click on Add...

Page 26: ...rom Boiler main view click in the 3 dots icon on top right corner See Figure 53 2 Select Job Site option 1 2 3 4 Figure 53 New Location From App 3 Click on Create New Location 4 Provide a job site nam...

Page 27: ...the specified time frame below the Location name See Figure 56 and Figure 57 The information includes the details on bar graphs for the following parameters Total number of units Number of Online Offl...

Page 28: ...unit it can be provided over the web dashboard or mobile phone Providing SITE CONTACT information will ensure that early notifications proactive maintenance reminders are sent to the right person Typ...

Page 29: ...rom Web Dashboard Using Raymote desktop application after selecting the unit 1 Select Metadata from the top menu See Figure 58 2 The Metadata menu will display 3 Scroll the mouse over any field and cl...

Page 30: ...r and select Users on the top menu See Figure 60 the screen will be shown to update the fields Click on any field to update it See Figure 59 4 Click on the menu on the right of the user that wants to...

Page 31: ...31 Figure 60 User Setting Menu Figure 61 Transfer User Option Figure 64 Transfer Status Confirmed Figure 62 Transfer User Destination Organization Figure 63 Continue Transfer...

Page 32: ...Transferring Device Ownership Figure 67 Completed Device Transfer 3 Select the unit to be transferred 4 Click on the button on the top right menu and select Transfer See Figure 65 5 The Transfer devic...

Page 33: ...data the signals to include in the report all by default and if you would like to include events data on a separate file or if you would like to share this information to somebody else to send a link...

Page 34: ...select up to 6 signals to be include on the graph See Figure 73 Figure 72 Service Chart and Signal Selection Figure 73 Data Streams 4 Move the cursor over the graph area to display signals values of...

Page 35: ...raph See Figure 74 8 If you want to change the displayed time frame on the lower part of the graph there is a bar specifying the time frame to be graphed See Figure 75 9 Slide the bar to specify other...

Page 36: ...Choose organization screen will be displayed and it will show all the available organizations Navigate the sub Organization list or use the search tool to locate desired organization See Figure 78 Ch...

Page 37: ...role has different permissions such as inviting users assigning permissions registering new units and enabling different notification levels Raymote user registration starts when a formal invitation i...

Page 38: ...ame and password are correct In case of a change proceed to Reset Wi Fi credential from Heater Touchscreen and reconnect the heater with Raymote app 3 Check that your Wi Fi signal strength is strong e...

Page 39: ...added to improve the signal Check if Wi Fi signal name SSID matches with the SSID displayed on the touchscreen If the SSID was changed update this information Reset Raymote credentials by pressing th...

Page 40: ...Fi module Improve signal strength in the unit room using a Wi Fi extender Static information Refresh web browser or app and log off and log in again if necessary WiFi State WiFi RSSI Module SW Rev WiF...

Page 41: ...ork data provided by your IT team Figure 93 Static IP Address Settings Alternativity for Android devices connect your device to the desired Wi Fi network and use automatic option to populate network d...

Page 42: ...r panel and the power switch mounting panel Discard the j box cover panel It will be replaced with a new j box cover panel which includes an additional opening to allow for the antenna placement Figur...

Page 43: ...2 Remove the 5 16 Phillips screw that secures the swing panel Figure 101 XVers Panel Removal 3 Remove the power and communication harnesses attached to the back of the touchscreen 4 Remove the touchs...

Page 44: ...e 5 16 Phillips screw that secures the swing panel Figure 106 XVers with KOR Panel Removal 3 Remove the power and communication harnesses attached to the back of the touchscreen 4 Remove the touchscre...

Page 45: ...control board 3 Disconnect the touchscreen power cable Figure 110 Disconnect Touchscreen Power Cable 4 Use Wire cutters to cut the Wire jumper labeled as Cut to permanently disable Wi Fi See Figure 11...

Page 46: ...allation Manual on your smart device This QR Code will take you to the most current version of this manual Previous versions of manuals can be found in the document library at Raypak com P N 241788 Ra...

Page 47: ...47 Notes...

Page 48: ...complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 this device must accept any interference received inc...

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