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General Troubleshooting
•
Dead battery
Trouble
Failure to
power on
•
The automatic shutdown
function is enabled.
•
Dead battery.
Automatic
shutdown
during
operation
Pictures
taken are
not saved
Failure to
record video
or take
pictures
Possible Causes
Solution
•
Plug in the charger to charge the battery.
•
In standby mode, automatic shutdown is
activated when no time is set.
•
Set time/date.
•
Plug in the charger to charge the battery.
•
Plug in the card. If the card is not
recognized, unplug and plug it in again
or clean any debris/substances from the
card contacts, or back up data and
format the card.
•
Delete unnecessary files or format the
card after backup.
•
MicroSD card is not inserted
or recognized by the device.
•
MicroSD card is full.
•
MicroSD card contains
images taken by another
vehicle’s dashcam.
•
Power was cut before
pictures could be saved.
•
Charge device
All buttons
fail to
function
•
Program error or incorrect
operation
•
Press the reset key to restart the device.
