Reolink Go User Manual Download

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Reolink 4G Battery-Powered Camera

User Manual

11.

Done!

Now you've added the Reolink camera to the

Google Home

successfully.

12. To test your camera, please launch the

Google Assistance

and say “

Hey Google,

show [name of room where the camera is placed] on [name of Chromecast
device].

”

Amazon Alexa

To connect your camera to Alexa, make sure you have 3 devices at hand: a Reolink
camera, an Amazon Alexa device (

Amazon Echo show

Amazon Echo Dot

) and

your mobile phone; and 2 apps on your phone: the Reolink App and Amazon Alexa
App.

Alexa doesn't support all countries currently; it is only available for the countries
below:

America:

United States, Brazil, Canada, Mexico

Europe:

Germany, Spain, France, Italy, United Kingdom

Asia & Oceania:

Japan, India, Australia

1. Launch the

Reolink App

to tap

to log in your Reolink account and go to

Cloud

Smart Home

Summary of Contents for Go

Page 1: ...Reolink 4G Battery powered Camera User Manual 1 Reolink 4G Battery Powered Camera User Manual Sept 2021 QSG1_A ...

Page 2: ...a 18 5 Install the Camera 20 Mount the Camera 20 Install the Solar Panel 25 6 View Your Camera 27 Live View 27 Display Settings 33 7 Alarm and Detection 38 Set up Motion Detection 38 Set up Motion Alerts 41 Set up Motion Recording 48 Improve Your Motion Detection 49 8 Recording and Playback 52 Set up Recording 52 Playback and Download Recordings 53 Time Lapse 56 Cloud Recording 60 9 Use the Reolin...

Page 3: ...90 11 Instructions of Battery Usage 100 12 FAQs and Troubleshooting 101 FAQs 101 Troubleshooting 103 Note This user manual takes a camera model that supports most features as an example Your own model may not support certain features mentioned here Please refer to the specifications of your camera model ...

Page 4: ...era operates on 4G LTE and 3G networks An ideal video monitoring solution with no cords no wiring hassles when in areas with limited or no WiFi access no electrical power source 1 Built in Mic 2 Infrared Lights 3 Daylight Sensor 4 Lens 5 Status LED 6 Built in PIR Sensor 7 Speaker 8 Micro USB Port 9 Micro SD Card Slot 10 SIM Card Slot 11 Reset Hole 12 Battery Status LED ...

Page 5: ...G networks No WiFi needed No wiring hassles With an ultra wide viewing angle of 355 pan 140 tilt it can be a perfect security solution for large areas warehouses woods etc 1 Speaker 2 IR LED 3 Status LED 4 Lens 5 Daylight Sensor 6 Built in PIR Sensor 7 Built in Mic 8 Nano SIM Card Slot 9 Reset Hole 10 Micro SD Card Slot 11 Antenna 12 Micro USB Port 13 Battery Status LED 14 Power Switch ...

Page 6: ...IM card or there is PIN code of the SIM card Red LED solid light up then flash slowly about once every second Camera cannot register the mobile carrier network Red LED solid light up then flash quickly about 3 times in 1s Data call failed or requires to input the APN Red LED solid light up then blue LED starts to flash and goes off completely Network connection failed Red LED solid light up then b...

Page 7: ...ifferent version and platforms please take the below information only for a reference And the actual package content are subject to the latest information on the product selling page Reolink Go Reolink Go 1 Mount 1 Reset Needle 1 Pack of Screws 1 Surveillance Sticker 1 Mounting Template 1 USB Cable 1 Quick Start Guide 1 Camouflage Skin 1 ...

Page 8: ...k 4G Battery Powered Camera User Manual 7 Reolink Go Plus Reolink Go Plus 1 Mount 1 Reset Needle 1 Pack of Screws 1 Surveillance Sticker 1 Mounting Template 1 USB Cable 1 Quick Start Guide 1 Camouflage Skin 1 ...

Page 9: ...Reolink 4G Battery Powered Camera User Manual 8 Reolink Go PT Reolink Go PT 1 Mounting Template 1 Pack of Screws 1 Reset Needle 1 Bracket 1 Surveillance Sticker 1 Quick Start Guide 1 USB Cable 1 ...

Page 10: ... Reolink Go PT Plus Note There is no SIM card in the box you need to buy one from the mobile operator yourself Reolink Go PT Plus 1 Mounting Template 1 Pack of Screws 1 Reset Needle 1 Bracket 1 Surveillance Sticker 1 Quick Start Guide 1 USB Cable 1 ...

Page 11: ... inserting it into the camera Notes Some SIM cards have a PIN code please use your smartphone to disable the PIN first Do not insert the IoT or M2M SIM card into your smartphone 3 Install the SIM Card Reolink Go Reolink Go Plus 1 Remove the back cover by rotating counterclockwise and insert the SIM card into the slot 2 Insert the battery into the camera and tighten the back cover to power on the c...

Page 12: ... A red LED will be on and solid for a couple of seconds then it will go out 4 Network connection succeeded A blue LED will flash for a few seconds and then go solid before going out which means the camera has been successfully connected to the network ...

Page 13: ...Reolink 4G Battery Powered Camera User Manual 12 Reolink Go PT Reolink Go PT Plus 1 Rotate the camera lens and remove the rubber cover 2 Insert the SIM card ...

Page 14: ... card slot When inserting the SIM card in remember that the gold contacts shall face down and you need to push the trimmed corner inside the camera The SD card slot is below the SIM card slot When inserting the SD card in remember that gold contacts shall face up Connect to the Mobile Carrier Network Reolink Go PT 1 With the SIM card inserted you can turn on the camera ...

Page 15: ...ed light will be on and solid for a couple of seconds Then it will go out 3 A blue LED will flash for a few seconds and then go solid before going out You will hear a voice prompt Network connection succeeded which means the camera has been successfully connected to the network ...

Page 16: ...nd check the signal strength Camera fails to register to the operator network 1 Check whether your card is activated or not If not please call your operator to activate the SIM card 2 The signal is weak at the current position Please move the camera to a location with better signal 3 Check if you are using the correct version of the camera 4 Network connection failed Camera fails to connect to the...

Page 17: ... the battery with a power adapter Note A 5V 2A or 9V 2A USB charger can be used and the battery can also be charged separately 2 Charge the battery with the Reolink Solar Panel Note For better weatherproof performance please always cover the USB charging port with the rubber plug after charging the battery ...

Page 18: ...one on Reolink s official online store Reolink Go PT Reolink Go PT Plus 1 Charge the battery with a power adapter 2 Charge the battery with the Reolink Solar Panel Note For better weatherproof performance please always cover the USB charging port with rubber plug after charging the battery Green LED Fully charged Orange LED Charging ...

Page 19: ...unch the Reolink App or Client software and follow the onscreen instructions to finish initial setup Scan to download the Reolink App 2 Please turn the camera and wait for the camera starting up until you hear the camera prompt Network connection succeed 3 Scan the QR code on the back of the camera If the phone doesn t respond please tap Input UID IP and then manually type in the UID 16 digit char...

Page 20: ...ote You may tap to enable flash light when setting up in a dark environment 4 You may initialize your camera Create device password and Name your device Forgetting this password could be troublesome in the future please remember it for your convenience ...

Page 21: ...w and start to preview now 5 Install the Camera Mount the Camera Reolink Go Reolink Go Plus 1 Drill holes in accordance with the mounting hole template and screw the security mount to the wall If you are mounting the camera on any hard surface insert plastic anchors into the holes first ...

Page 22: ... Powered Camera User Manual 21 2 Install the camera on the security mount 3 To get the best field of view loosen the adjustment knob on security mount and turn the camera 4 Stiffen the adjustment knob to lock the camera ...

Page 23: ...tery Powered Camera User Manual 22 Attach the Camera to a Tree 1 Thread the provided strap to the mounting plate 2 Attach the plate to the security mount with the smaller screws 3 Fasten the security mount to a tree ...

Page 24: ...ted in step 2 4 in the previous installation guide Reolink Go PT Reolink Go PT Plus 1 Drill holes in accordance with the mounting hole template and screw the security mount to the wall Note For better LTE signal it is recommended to install the antenna upward or horizontally 2 Install the antenna to the camera ...

Page 25: ...just to the proper direction Note For better LTE signal it is recommended to install the antenna upward or horizontally Mount the Camera to the Ceiling Loosen the screw on security mount and separate the ceiling bracket from the mount Install the bracket to the ceiling and attach the camera to it ...

Page 26: ...g steps to connect your Reolink solar powered camera to the Reolink Solar Panel to get non stop power Step 1 Please select a position with the maximum sunlight exposure throughout the year for your solar panel For Reolink Solar Panel it only needs a few hours of direct sunlight exposure to sufficiently power your camera daily The amount of energy that the Solar Panel can generate is affected by we...

Page 27: ...d make sure that it s secure Step 4 Loosen the adjusting control on the bracket and adjust the angle of the Solar Panel to make it receive direct sunlight exposure then tighten the adjusting control to fix the Solar Panel Step 5 Connect the Solar Panel to a Reolink camera with the micro USB cable ...

Page 28: ...tall the Solar Panel completely horizontally Otherwise your solar panel might accumulate dust and other debris easily It s advised to install the Solar Panel angularly to make it receive direct sunlight exposure 3 Wipe the Solar Panel regularly to remove the dust and debris 4 Make sure that the camera is plugged in all the way and that the waterproof wire cover protects the interface between the c...

Page 29: ...iew in main stream mode View your camera in a full screen mode Talk Tap to talk two way audio PTZ Pan and tilt Playback Replay the recordings saved to the SD card Channel Selection You can choose the devices you want on the device list Day and Night Set the camera s color mode during different times of the day and night Color The camera will capture color images that usually appear during the day ...

Page 30: ...ive Mode The immersive mode has a larger viewing area with less interference and focuses on previewing It is suitable for viewing 2 or 3 cameras on one screen Note One screen can accommodate up to three cameras You could slip the screen to preview other cameras ...

Page 31: ...owered Camera User Manual 30 Multiple Views If you have several cameras added in your Reolink App you can view multiple streams at the same screen on Reolink App Full Screen View Tap icon to enter into the full screen mode ...

Page 32: ...Reolink 4G Battery Powered Camera User Manual 31 Tap to exit the full screen Two Way Audio 1 Tap to enter into the two way audio page 2 Tap to talk ...

Page 33: ...Reolink 4G Battery Powered Camera User Manual 32 PTZ Only for Reolink Go PT GO PT Plus 1 Tap to enter into the PTZ page 2 Choose the direction you want the camera to pan and tilt ...

Page 34: ...ra User Manual 33 Display Settings Flip Tap then the image will be turned upside down Quality 1 Tap Quality to enter into the Quality page 2 Tap Clear mode or Fluent mode to enter into the settings page for Clear mode or Fluent mode ...

Page 35: ...nual 34 3 Tap Save to save the settings Anti flicker Use this feature if some devices such as TV screens and lights are flickering 50Hz Used for Australia and the UK 60Hz Used for the USA and Canada 1 Tap Anti flicker 2 Choose a proper setting ...

Page 36: ...Powered Camera User Manual 35 Day and Night Tap Day and Night to enter into the settings page Note It is the same as the settings on the Live View part Camera Name You can set the position of the camera name on the screen ...

Page 37: ...Reolink 4G Battery Powered Camera User Manual 36 Date You can set the position of the date on the screen Watermark Tap to disable the watermark shown on the screen ...

Page 38: ... rectangle up to 3 rectangles on the screen to block out a specific area Infrared Lights By default the infrared lights on the cameras are set to Auto They will be automatically turned on in dim environment If there is enough illumination you may choose to turn off the lights Please tap Advanced Infrared Lights ...

Page 39: ...ackground like a wall the temperature at that point in the sensor s field of view will rise from room temperature to body temperature and then return again The sensor converts the resulting change in the incoming infrared radiation into a change in the output voltage which triggers the detection Objects of similar temperature but different surface characteristics may also have a different infrared...

Page 40: ...Reolink 4G Battery Powered Camera User Manual 39 Set up PIR Motion Detection Sensitivity 1 Tap on 2 Choose PIR Motion Sensor and tap to enable PIR Motion Sensor ...

Page 41: ...h or adjust the sensitivity from 1 to 100 For cameras with digital PIR sensors there s also an option to reduce false alarms Reduce false alarms If you have received frequently false alarms please enable Reduce false alarms option Set up PIR Motion Detection Schedule This option is for models except Reolink Go plus and Reolink Go PT plus 1 Tap on Then choose PIR Motion Sensor ...

Page 42: ...tion Sensor Then tap Schedule to set up the schedule and decide when the PIR motion detection works Set up Motion Alerts Push Notification When the camera detects a motion it will send a push notification which pops up on your mobile phone Set up Push Notification 1 Tap on ...

Page 43: ...42 2 Tap on Push Notifications to enable this function 3 Set a push Schedule if you need For camera models Reolink Go PT plus and Reolink Go plus you can also select Person Vehicle or Others Note Reolink Go and Reolink Go PT don t have such option ...

Page 44: ... your phone Settings find Notifications and among the App list find the Reolink App Make sure the Reolink App can send notifications Alarm Email When the camera detects a motion it will send an alarm email with plain texts or the camera s live image Set up Alarm Email 1 Tap then tap Email Alerts and enable this function ...

Page 45: ...r the Email address and Email password SMTP server and port Then tap on Save 3 Tap Schedule to set up a schedule when you d like to receive the email alerts and tap Save This is only applicable for Reolink Go PT Plus and Reolink Go Plus You can also choose the Detection Type Person Vehicle or Others ...

Page 46: ...to choose for the camera to send email with Text or Picture For model Reolink Go Plus and Reolink Go PT Plus you can choose Text Picture Text with Picture or Text with Video 5 Tap Email Settings then Add Email Address to add more recipients of email alerts then tap Save ...

Page 47: ... set up the camera siren to make an alert sound when a motion is detected Set up Siren 1 Tap on Tap on Siren and enable Siren 2 Tap on Custom Alarm Sound if you want to use a custom sound Tap Custom sounds then tap Change custom sounds to record an up to 5 second sound ...

Page 48: ...to test the recorded sound or tap Re record to record again till you re satisfied Then tap Apply to save the changes 4 Tap Schedule to set up a schedule when you want the siren to work then tap Save This is only applicable for Reolink Go PT Plus and Reolink Go Plus You can also choose the Detection Type Person Vehicle or Others ...

Page 49: ...the part of SD Card Storage in Chapter 10 for choosing the correct SD card and learn how to insert the SD card Set up Motion Recording 1 Tap on Then tap on Camera Recording tap again to enable it 2 Tap Schedule to set up a schedule when you want the camera to save motion recordings then tap Save This is only applicable for Reolink Go PT Plus and Reolink Go Plus and you can also choose the Detectio...

Page 50: ...it s more sensitive when a person or car is passing in front of the camera from side to side compared to coming towards the camera Installation Tips for the Camera to Detect Motion Tip 1 Install the camera according to its viewing field 1 Please check the viewing angel of your camera first Then make sure that the monitoring area is well within its field of view 2 The ideal viewing distance is 2 10...

Page 51: ...ters and the detecting angle is 120 horizontally Motions out of this range can t be detected 2 Our PIR motion sensor is more sensitive to side to side movement than movement heading straight toward the camera For example when a person moves straight toward the camera shown below the PIR motion sensor will be less sensitive to the movement Ideal Viewing Distance 2 10 meters 7 33ft ...

Page 52: ...vices including Wi Fi routers and phones in order to avoid wireless interference Tips for Improving Detection Alarms When the camera failed to detect some motions tips below can help improve the motion detection accuracy 1 Adjust the sensitivity level to high 2 Adjust the installation angel of the camera in the direction crossing the possible intruder instead of facing him her so that it can detec...

Page 53: ...dings but not continuous recordings And recordings can be saved into micro SD cards For details of the setup steps please refer to chapter Alarm and Detection on the part of Set up Motion Recordings Record with Audio 1 Tap on 2 Tap on Advanced and then find Record Audio tap to enable this option Then the camera will record audio in video recordings ...

Page 54: ...Download Recordings 1 Open live view of the camera Then tap on Playback on the bottom 2 Select a date to search the recordings Slide through the timeline to find the recordings you want to replay tap on the selected recording and it ll automatically start to play ...

Page 55: ...Clear to replay the recordings in clear mode or fluent mode 4 Tap show alarm icon on the bottom to show the alarm recordings only This is only applicable for the Reolink Go PT Plus and Reolink Go Plus and you can select motion recording type of Person Vehicle or Others to replay ...

Page 56: ...wnload Recordings 1 Open live view of the camera Tap on Playback on the bottom 2 Select a date to search the recordings Slide through the timeline to find the recordings you want to replay tap on the selected recording and then tap on the Download icon ...

Page 57: ...ng photo series or extracting video frames the process of several minutes hours or even several years is compressed into a short period of time and played as a video In a time lapse video the process of slowly changing objects or scenes is compressed into a short period of time presenting a wonderful scene that is usually undetectable by the naked eyes The process of shooting time lapse photograph...

Page 58: ...Reolink 4G Battery Powered Camera User Manual 57 hardware 1 Tap on Then tap on Time Lapse 2 Tap Try Now or Create New Time Lapse Capture ...

Page 59: ...lect a scene from the list or tap on Customize to create a customized time lapse capture 4 Customize the settings of Capture Starts at Duration Interval Quality and File Type then tap on Start The camera will automatically start to capture at the set time ...

Page 60: ...on the Time Lapse page to play back or download it It usually takes several seconds or minutes for the time lapse video to cache before playback starts You can also tap on the trash icon to manually delete the time lapse video 6 Tap on Settings icon here you can turn on or off the option Overwrite Time Lapse Files ...

Page 61: ...re Reolink provides free basic plan that supports uploading one camera s video to cloud as well as paid plans for multiple cameras More information can be found on Reolink Cloud website https cloud reolink com Supported Models and Countries For Reolink 4G battery powered cameras model Reolink Go Reolink Go PT Reolink Go Plus and Reolink Go PT Plus support cloud recording And Reolink Cloud recordin...

Page 62: ...er an Account 1 Open up Reolink App and tap on Cloud then tap Cloud Storage 2 Tap Sign up then enter your email address and password Tick terms and conditions and then tap on Sign up to register an account 3 A register confirmation email will be sent to your inbox Tap the link in the email to verify your account ...

Page 63: ...Camera User Manual 62 4 Then you can use the registered account to Log in Reolink App Subscribe to a Cloud Plan and Bind the Camera to Cloud 1 Tap Cloud Storage then tap Subscribe Choose to buy the free basic plan or a paid plan ...

Page 64: ... Cloud Choose the camera you want to bind to Cloud and tap Add Note If your camera firmware is outdated it ll show Upgrade Tap Upgrade to update the firmware to the latest first then tap Add to bind the camera Turn on off Cloud Recording and Unbind the Camera 1 Tap Cloud Storage then tap the three dots on the right side of your plan ...

Page 65: ...Reolink 4G Battery Powered Camera User Manual 64 2 Tap your camera Here you can tap to turn off or turn on Cloud Recording 3 Tap Delete and it ll unbind this camera from Cloud plan ...

Page 66: ...ded Video Resolution Tap Video Resolution and choose Fluent or Clear to change the resolution of uploaded videos Upgrade the Cloud Recording Plan 1 Tap Cloud Storage then tap the three dots on the right hand corner of your plan card 2 At the bottom tap on Switch ...

Page 67: ...e plan you want to upgrade to then tap Continue to checkout Once upgraded all cameras currently bound will be updated to the new plan Play back and Download the Cloud Recording Via Reolink App 1 Tap Cloud Storage and it ll show uploaded recordings automatically ...

Page 68: ...Reolink 4G Battery Powered Camera User Manual 67 2 Select the device and date to find the recordings you want to play back then tap the video to play back 3 Tap to start downloading the recording ...

Page 69: ...s tap on Edit then select the videos you want to delete Tap on Delete icon to delete the selected videos 9 Use the Reolink App Share Your Devices with Others 1 Launch Reolink App on your phone then tap to enter the Device Settings page 2 Tap Share Camera to get the camera s QR code ...

Page 70: ...era User Manual 69 3 Launch the Reolink App in another smart phone and tap button to scan the QR code Or you can manually input the camera s UID to add the device The camera UID consists of 16 digits that start with 9527000xxxxxxxxx ...

Page 71: ... Modes settings is designed for different usage scenarios You could control all your cameras under different modes as you need For instance you could disable all cameras alarm under home mode when you re home but enable all the alarms under outside mode when you are away 1 Scroll down the Devices list to find the Scene Modes configuration entrance ...

Page 72: ...e alarm settings with push email audio alarm Blue icon means enabled grey means disabled 1 Name the scene 2 Select a scene icon 3 Select devices 4 Customize the alarm settings push notifications blue means enabled grey means disabled recording blue means enabled grey means disabled audio alarm if the motion triggered the camera it will alarm with siren blue means enabled grey means disabled email ...

Page 73: ...he selected cameras are successfully activated the prompt of xxx mode setup succeeded will be displayed as the picture shown below If you want to make some changes to a certain scene long press the scene button to edit or delete the scene the camera you selected will stay in this mode until you change to another mode ...

Page 74: ...User Manual 73 Add or Delete a Camera Add Camera by Scan the Camera QR Code 1 Tap and scan the QR code on the camera body Note You may tap to enable flash light when setting up in a dark environment 2 Enter the camera password to log in ...

Page 75: ...ing the Camera s UID or IP 1 Select Input UID IP please note that you are unable to add the battery powered camera with IP address Note The camera UID consists of 16 digits that start with 9527000xxxxxxx 2 Enter the camera UID tap Next to log in with the camera password ...

Page 76: ... Reolink account can be used to place orders on the Reolink website check order history and log in to Reolink cloud or smart home like Google Home or Alexa You can follow up the steps below to register a Reolink Account Tab and enter your email address and password to sign up Note Only check I have read and agree to Terms Conditions and Privacy Policy ...

Page 77: ...al 76 After that you will receive a verify email Once finished to verify the email you can log in your Reolink Account App Settings Launch the Reolink App Tap and you can adjust the device order change sound settings App password clean cache etc ...

Page 78: ...t Device Order Adjust order for a quicker access to the devices you want Tap Adjust Device Order and drag the device to the position as you want Message Sound Settings Like the push notification sounds tap and you can choose the notification sound you like ...

Page 79: ...Reolink 4G Battery Powered Camera User Manual 78 ...

Page 80: ...devices in LAN automatically Data Usage Warning You will get a warning like play over cellular data when trying to see the live feed Stretch Mode Play on stretched aspect ratios Hardware Decoding You may disable or enable it if you have problems while playing back the videos Join User Experience Program Help improve our product service 10 Camera Settings SD Card Storage Choose a Proper SD Card Ple...

Page 81: ...card 1 Switch off the camera before installing the micro SD card 2 Insert the micro SD card into the micro SD card slot Note Please use your fingernail or use the provided reset needle to push the SD card in until it s locked or you hear a Tap 3 Switch on the camera again ...

Page 82: ...al 81 Remove the Micro SD Card 1 Please switch off the camera before removing the SD card 2 Find the micro SD card slot and please use something sharp such as the reset pin or a paperclip or your fingernail to push the SD card to make it pop out ...

Page 83: ...er Manual 82 Check the Micro SD Card Status 1 Launch the Reolink App and tap Settings then tap the camera to enter Device Info page 2 Tap Storage and you can see the SD card used space total storage space Tap Format to format the SD card ...

Page 84: ...sic information about your camera include Model No UID and firmware version 1 Launch the Reolink App then tap and then go to Device Info Device name Camera Name Model Camera model No UID Starts with 9527xxxxxxxx Storage SD card storage Mobile info SIM card ICCID camera IMEI number Firmware Ver Camera firmware version ...

Page 85: ...evel here Launch the Reolink App and tap Battery The camera battery level will be displayed as pictures below low battery level below 15 fully charged 15 30 connected to charger not charging connected with DC charger and charging connected with solar panel not charging connected with solar panel and charging ...

Page 86: ...es page Device Password To access and use a camera a password is required The default username is admin and password is blank no password When setting up the camera it ll ask for a password before you can access the camera Change Device Password 1 Launch Reolink App and tap Settings Advanced Change Device Password low battery level below 15 15 30 30 100 fully charged connected to charger connected...

Page 87: ...eolink 4G Battery Powered Camera User Manual 86 2 Enter the old password and new password then tap on Save Note The confirm password should be the same as the new password 3 Tap Save to save the changes ...

Page 88: ...Reolink 4G Battery Powered Camera User Manual 87 Date and Time Sync Camera Time With Your Smart Phone 1 Launch Reolink App and tap Advanced Date and Time 2 Then tap Synchronize phone time ...

Page 89: ... and tap Advanced Reboot or Restore Here you can choose to reboot the camera or restore the camera to default Note Restoring will remove all the camera settings including camera password camera name PIR settings etc Firmware Upgrade 1 Launch the Reolink App and tap Device Info Upgrade Device ...

Page 90: ...grade turned on the camera will upgrade to the latest firmware automatically If the Auto upgrade is off you can choose to upgrade manually If you see the image below that means the camera s firmware is already the latest one there is no newer firmware to upgrade ...

Page 91: ...nual 90 Smart Homes Note For Reolink 4G battery powered cameras only Reolink Go Plus or Reolink Go PT Plus can work with Google home or Alexa Google Home 1 Launch the Reolink App to tap to log in your Reolink account and go to Cloud Smart Home ...

Page 92: ...le Home in the Smart Home page Note Only when it turns to disable that means the smart home feature is enabled 3 Launch the Google Home sign in your account and then Get Started to create a home 4 Name your home and tap Next to build a connection between the Chromecast and the Google Home ...

Page 93: ...nual 92 5 After the Chromecast found please check the code shown on your TV and tap Yes to continue 6 Connect the Wi Fi network you would like to use with your Chromecast then you can customize a room name which will be added to your room list ...

Page 94: ...Reolink 4G Battery Powered Camera User Manual 93 7 Now tap the button to enter the account page and then tap Settings Assistant Home Control 8 Tap the button and search Reolink in the search bar ...

Page 95: ...eolink 4G Battery Powered Camera User Manual 94 9 Enter your Reolink account and password to log in first then tap Allow 10 Assign the room for the camera you enabled in the cloud account via Reolink App ...

Page 96: ...a to Alexa make sure you have 3 devices at hand a Reolink camera an Amazon Alexa device Amazon Echo show Amazon Echo Dot and your mobile phone and 2 apps on your phone the Reolink App and Amazon Alexa App Alexa doesn t support all countries currently it is only available for the countries below America United States Brazil Canada Mexico Europe Germany Spain France Italy United Kingdom Asia Oceania...

Page 97: ... Enable to add the device to Amazon Alexa in the Smart Home page Note Only when it turns to disable that means the smart home feature is enabled 3 Launch the Amazon Alexa App sign in to your Alexa account and then tap on Devices in the bottom right corner ...

Page 98: ...me Skills Please tap the Search icon at the top right corner and search Reolink Smart Home 5 Tap Enable to Use type in your Reolink account and then tap Log in After logging in successfully tap Allow the App will remind that Reolink Smart Home has been successfully linked Tap Close to go to the next step ...

Page 99: ...Reolink 4G Battery Powered Camera User Manual 98 6 Tap on Discover Devices or say the voice command Alexa discover devices Alexa will scan and show the devices bound to your Reolink account ...

Page 100: ...evice to a group if you want to or you can skip this step and tap Close to finish the setup 8 Done Now you ve added the Reolink camera to Amazon Alexa successfully Turn on the Amazon device and say Alexa show name of the camera to view the live feed and say Alexa stop name of the camera to stop the live feed ...

Page 101: ...ith solar panels from any other brands 3 Charge the battery at temperatures between 0 C and 45 C and use the battery at temperatures between 20 C and 60 C 4 Keep the USB charging port dry clean and free of any debris and cover the USB charging port with the rubber plug when you stop charging the battery 5 Do not charge use or store the battery near any ignition sources such as open flames or heate...

Page 102: ...round 500min live feed or recordings per 1GB of data You may decide what data package you need to subscribe from your cellular service provider Q Can customers from European countries use Cloud service A No the Cloud service is not available in European countries We recommend that you install a micro SD card to record footage Q Can this camera work with 256GB micro SD card A No the camera can only...

Page 103: ...s camera record continuously A No the battery powered camera can only record motion videos Q Can two cameras work with one solar panel A No one solar panel can only work with one camera Q How long can the solar panel power extension cable be connected A The cable length of Reolink Solar Panel is 4 meters If it is not long enough you may consider purchasing our solar panel extension cable 4 5 meter...

Page 104: ...ase contact Reolink Support https support reolink com Camera Prompt Network Connection Failed If you hear the camera prompt Network connection failed with blue LED flashes when setting up please try the following 1 If your camera is Reolink Go PT or Reolink Go PT Plus make sure the antenna is screwed tightly 2 Make sure the LTE signal is good enough 3 Make sure the SIM card is the recommended one ...

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