Regency
®
PG36D Gas Log Fireplace
47
WARRANTY
Regency
®
Fireplace Products are designed with reliability and simplicity in mind. In addition, our internal Quality Assurance Team carefully
inspects each unit thoroughly before it leaves our door. FPI is pleased to extend this limited lifetime warranty to the original purchaser
of a Regency
®
Product.
The Warranty:
Lifetime
Covered under the agreement are the following components: Combustion chamber, heat exchanger, burner tubes, logs, embers, glass (thermal
breakage) and all gold plating against defective manufacture.
NOTE: Gold Plated Barcelona Front - slight imperfections in the gold plating are due to the plating process and are not considered defects.
The above will be covered for parts and labour for the fi rst fi ve years and parts only thereafter.
Electrical components such as fans, switches, wiring, thermodiscs, remote control, thermopiles, thermocouples and gas valves are covered for one
year from the date of purchase.
The warranty on brass parts is for one year, no labour. The brass is not warranted against tarnishing.
Conditions:
All installations must be performed by a qualifi ed gas fi tter and installed according to all applicable local and national codes. Also, all service work
must be carried out by a qualifi ed gas service person provided by the selling dealer. It is the responsibility of the installer to ensure that the appliance
is fi ring as per rating plate. Any part or parts of this unit which in our judgement show evidence of such defect will be repaired or replaced at
Regency
®
's option, through an accredited distributor or agent provided that the defective part be returned to the distributor or agent
Transportation
Prepaid,
if requested. In areas where there is not an approved service agent or the closest approved service agent is situated more than thirty (30)
kilometres from the installation, Regency is not obliged to arrange warranty repairs and travel and/or additional labour charges will apply.
Exclusions:
This limited Lifetime Warranty does not extend to or include paint, door or glass gasketing or trim. It does not cover installation and operational
related problems such as over-fi ring, downdrafts or spillage caused by environmental conditions, nearby trees, buildings, hilltops, mountains,
inadequate fl ueing or ventilation, excessive offsets, negative air pressures caused by insuffi cient make up air, mechanical systems such as furnaces,
fans, clothes dryers etc.
The warranty does not extend to any part or parts which show evidence of misuse or abuse, neglect, accident, lack of maintenance, or improper
installation.
Products made by other manufacturers and used in conjunction with the operation of this appliance without authorization from Regency
®
, may
nullify your warranty on this product.
Regency Fireplace Products, shall in no event be liable for any special, indirect consequential damages of any nature whatsoever which are in
excess of the original purchase price of the product. Any alteration to the unit which causes sooting or carboning that results in damage to the
exterior facia is not the responsibility of Regency Fireplace Products,.
General:
It is essential that all submitted claims provide all of the necessary information including purchase date, serial #, type of unit and part or parts
requested.
SUBJECT TO CHANGE.
DISTRIBUTORS:
Western Australia
Eastern Australia
Air Group Australia
Fireplace Products Australia PTY. Ltd.
28-30 Division St.
1-3 Conquest Way
Welshpool, WA 6106
Hallam, VIC 3803
08 9350 2200
03 9799 7277
NOTE: PLEASE RETAIN YOUR INVOICE AS PROOF OF PURCHASE FOR WARRANTY
VERIFICATION
INCORRECT INSTALLATION OR GAS PRESSURE SETTINGS ARE NOT COVERED BY
WARRANTY
A SERVICE OR CALLOUT FEE WILL BE CHARGED IN THESE CIRCUMSTANCES.
