Regency Fireplace Products CI2700 Owners & Installation Manual Download Page 1

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FPI FIREPLACE PRODUCTS INTERNATIONAL LTD. 6988 Venture St., Delta, BC Canada, V4G 1H4

920-047

MODEL: CI2700/HI500

Pro Series

Wood

Fireplace

Insert

04.09.19

Owners & Installation Manual

Installer

: Please complete the details on the back cover

and leave this manual with the homeowner.

Homeowner:

Please keep these instructions for future reference.

www.regency-fire.com

Report #0219WN017S

French Manual:

http://ow.ly/ZudZW

Manuel en Français

: http://ow.ly/ZudZW

Summary of Contents for CI2700

Page 1: ...ood Fireplace Insert 04 09 19 Owners Installation Manual Installer Please complete the details on the back cover and leave this manual with the homeowner Homeowner Please keep these instructions for future reference www regency fire com Report 0219WN017S French Manual http ow ly ZudZW Manuel en Français http ow ly ZudZW ...

Page 2: ...ain living areas where the majority of the chimney is within the building envelope and fully lined This wood heater contains a catalytic combustor which needs periodic inspection and replacement for proper operation It is against fed eral regulations to operate this wood heater in a manner inconsistent with operating instructions in this manual or if the catalytic element is deactivated or removed...

Page 3: ...lation 20 Cast Faceplate Installation 22 Oversize Cast Faceplate Installation 24 Optional Fan Blower Installation 26 Removable Door Handle 28 Bypass Handle 28 Operating Instructions Seasoned Wood 29 Operating Instructions 30 Draft Control 30 First Fire 30 Ash Disposal 31 Fan Operation 31 Creosote Removal for Cleaning 31 Ways to Prevent and Keep Unit Free of Creosote 31 Wood Storage 31 Safety Guide...

Page 4: ...COUDÉ OU PLAQUE DE FIXA TION ATTENTION RISQUE DU CHOC ÉLECTRIQUE AVANT DE L ENTRETIEN DÉBRANCHER L APPAREIL NE PLACEZ PAS LE CORDON D ALIMENTATION EN FACE OU EN DESSOUS DE L APPAREIL NE PAS ENLEVER DE BRIQUES OU DE MORTIER D UNE CHEMINÉE DE MAÇONNERIE N UTILISER QUE DU COMBUSTIBLE SOLIDE REMPLACEZ LA VITRE SEULEMENT PAR DU VERRE EN NEOCERAM NE PAS SURÉLEVER LES BÛCHES NI LES PLACER SUR DES GRILLES...

Page 5: ... 18 15 16 3 1 16 21 1 2 1 3 5 13 3 8 733mm 469mm 481mm 78mm 1016mm 589mm 750mm 660mm 146mm 273mm 349mm 545mm 340mm 2 1 2 3 5 mm 97 DIMENSIONS CONTEMPORARY FACEPLATE ALL PICTURES DIAGRAMS SHOWN THROUGHOUT THIS MANUAL ARE FOR ILLUSTRATION PURPOSES ONLY ACTUAL PRODUCT MAY VARY DUE TO PRODUCT ENHANCEMENTS ...

Page 6: ...6 CI2700 HI500 wood insert 6 dimensions DIMENSIONS CAST FACEPLATE AND OFFSET FLUE COLLAR 41 1 8 1045 26 3 8 670 21 7 16 545 1 4 23 5 16 592 14 3 8 366 28 13 16 733 18 7 16 469 18 13 16 3 11 16 94 ...

Page 7: ...rt 7 7 dimensions DIMENSIONS LOW PROFILE FACEPLATE 40 26 29 3 4 737mm 660mm 17mm 1016mm 26 1 2 41 3 8 673mm 1051mm Standard Cast Faceplate shown above Oversized Cast Faceplate Dimensions 44 W x 31 H DIMENSIONS CAST FACEPLATE ...

Page 8: ...8 CI2700 HI500 wood insert 8 dimensions DIMENSIONS STANDARD BACKING PLATE DIMENSIONS OVERSIZED BACKING PLATE ...

Page 9: ... the fireplace must besuppliedwithappropriatesupportingmeans 10 Installer must mechanically attach the supplied metal tag to the inside of the firebox of the fireplace into which the insert is installed In order for a solid fuel insert to be certified for use in factory built fireplaces the above information must be clearly stated in the installation manual and appropriate markings Final approval ...

Page 10: ... or factory built fireplace are listed below F G HOW TO DETERMINE IF ALTERNATE FLOOR PROTECTION MATERIALS ARE ACCEPTABLE The specified floor protector should be 3 8 18mm thick material with a K factor of 0 84 The proposed alternative is 4 100mm brick with a C factor of 1 25 over 1 8 3mm mineral board with a K factor of 0 29 Step a Use formula above to convert specification to R value R 1 k x T 1 0...

Page 11: ...d through a Fork access Fork through the flue and remove by bringing it through the front of the unit 4 From inside the firebox remove 7 16 bolt at back of firebox to remove the flue collar 5 Install chimney liner attach connector from flex kit with band and screws ensure tabs on connector are positioned so they won t get in the way of the Bypass Rod or remove them attach flue collar with 2 or mor...

Page 12: ... two vertical pins from front to back When positioning the upper shield locate the vertical pins by feel When the shield parts are in place slide to the back 10 Reinstall Fork removed in Step 4 on the bypass plate Ensure the letter F stamped into the Fork is facing towards the front of the unit Access through the combustor opening from inside the firebox to rein stall Bypass plate may need centeri...

Page 13: ...spark screens fully should give enough room for the insert installation If it does not remove and store 4 If the floor of your fireplace is below the level of the fireplace opening adjust the insert s levelling bolts to accommodate the difference When additional shimming is required use non combustible masonry or steel shims 5 Measure approximately the alignment of the flue liner with the position...

Page 14: ...move 2 bolts to remove plate Remove bolt and recycle Install temperature probe Monitor on hanger Monitor on hearth Probe Device 2 Locate the 7 16 bolt below the metal and remove 3 Reinstall the plate removed in Step 1 and insert the temperature probe through the plate and into the hole created by removing the bolt in Step 2 4 Complete the installation of the CI2700 HI500 Ensure temperature probe w...

Page 15: ...just the front leveling bolts located on the right and the left side of the firebox 2 Remove the three side bricks on each side then remove the corner bottom side cut brick to gain access to the rear leveling bolts You can adjust using a 9 16 wrench or socket Remove Bricks Leveling Bolt ...

Page 16: ...T GRILL INSTALLATION GLASS REMOVAL TO INSTALL OPTIONAL DOOR CAST GRILL 1 To remove the glass remove the 4 retainer bolts 2 top and 2 bot tom highlighted in the diagram 2 Carefully remove the glass and the gasket frame assembly Gasket frame assembly shown 3 Place the grill in the door 4 Carefully install the glass into place and re install the gasket frame assembly 5 Re install the 4 retainer bolts...

Page 17: ...n optional backing plate is available in either a standard or oversized Diagram 4 Completed backing plate shown with Optional Hampton faceplate 1 Slide the backing plate over unit Line up flange on backing plate with flange on unit and secure with 2 screws from the underside as shown below Proceed with Faceplate install Screws Backing Plate ...

Page 18: ...nstalled with Bolts 4 Attach the left and right side rails to the back of the bottom fascia panel using four 7 16 bolts push each rail upwards before tightening NOTE Wheels should be facing outward when completed NOTE Fan cassette must be installed prior to this step See fan install instructions Brackets with Bolts 2 Install the upper left and right brackets using the four 7 16 bolts Rail system s...

Page 19: ...ascia and line up the wheels and rails with the rails on theunit Oncelinedupliftupandintotherailsystem and slide into position 8 Re install bypass ring and door 6 Apply the flat self adhesive gasket to the face of the unit just above the fan opening Install the seal cushion to line up with the top of the slide out door Gasket 2 CI2600 ...

Page 20: ...step of the noted instructions As a result there may be spare bolts 1 Install tool and handle holder to the left side of the unit with an 7 16 bolt as shown below Note part is packed with the manual package 4 Remove dummy plate from left side of faceplate by removing 2 screws Set screws aside use to secure the fan switch assembly in Step 5 5 With fan cassette in position take the fan switch assemb...

Page 21: ...nd also guide the primary air control through the slot in the bottom of the fascia Push the faceplate towards the unit ensuring the bolts in Step 2 slide into the brackets installed in Step 1 9 Tighten the 7 16 bolts on the back of the Flat Faceplate 10 Re install bypass ring and door 7 16 bolts on back of Faceplate Final Install 6 Apply the flat self adhesive to the face of the unit just above th...

Page 22: ...ll instructions Remove unit door prior to installation of faceplate Remove and lay out all contents from the faceplate package 1 Install tool and handle holder to the left side of the unit with on 7 16 bolt as shown below Note part is packed with the manual package Handle Tool holder Enamel Panel Brackets Cast Panel Shown Brackets with Bolts 2 Install the upper left and right brackets using the fo...

Page 23: ...al Hampton Cast Faceplate 10 Re install bypass ring and door Rail System Self adhesive gasket 8 Apply the flat self adhesive gasket not shown to the face of the unit just above the fan opening Install the seal cushion to line up with the top of the slide out door With the door in closed position take the bottom fascia and line up the wheels and rails with the rails on the unit When lined up lift u...

Page 24: ...ackage 1 Remove bypass ring and rod by turning counter clockwise set aside 2 Install tool and handle holder use part packed with Faceplate not part from Manual pack to the left side of the unit with one 7 16 bolt as shown below Note part is packed with the Oversized Faceplate pack age Handle Tool holder Right Panel Back Side Left Panel Back Side 5 Install fan deflector on unit If screw holes not p...

Page 25: ... Rail System Gasket Self adhesive gasket 6 Apply the flat self adhesive gasket not shown to the face of the unit just above the fan opening Install the seal cushion to line up with the top of the slide out door With the door in closed position take the bottom fascia and line up the wheels and rails with the rails on the unit When lined up lift up and into the rail system and slide into position 5 ...

Page 26: ...ews or use washers and nuts for Cast Faceplate to lower fas cia before sliding faceplate into position 8 Tuck Power Cord to the bottom right hand side of the faceplate as shown DonotturnfanONuntilyourinserthasreached operating temperature or at least 30 minutes after starting fire Fan switch assembly 5 Remove7 16 boltsfrompositionshownbelow See specific faceplate installation instructions for deta...

Page 27: ...vicing controls Wiring errors can cause improperanddangerousoperation WARNING Electrical Grounding Instructions This appliance is equipped with athreepronged grounding plug foryourprotectionagainstshock hazard and should be plugged directlyintoaproperlygrounded three prong receptacle Do not cut or remove the grounding prong from this plug Lockwasher Ground wire from power cord Ground wire from fan...

Page 28: ...is designed to be inserted from the bot tom up and slide off when not held in place Once in position the door can be opened After use store the door handle on the storage hook located on the left side of the faceplate Handle Hook WARNING FAILURE TO USE REMOVABLE HANDLE AS PER INSTRUCTIONS MAY CAUSE SERIOUS BURNS The CI2700 HI500 is supplied with a bypass operating handle The handle is used to open...

Page 29: ...Softer woods like pine spruce and poplar aspen that is cut split and stacked properly in the early spring maybe be ready for burning in the fall Extremely hard woods like oak and maple and large pieces of firewood may take a minimum of a full year to dry enough Drying may also take longer in damp climates There are a few ways to tell if wood is dry enough to burn efficiently Use as many indicators...

Page 30: ... when facing the unit To increase your draft slide to the left to open and to decrease slide to the right to close The CI2700 HI500 unit hasasecondarydraftsystemthatcontinuallyallows combustion air to the induction ports at the top of the firebox just in front of the catalytic combustor Draft is the force which moves air from the appli ance up through the chimney The amount of draft in your chimne...

Page 31: ...t and the unit has cooled to below a useful heat output range To manually operate the fan system push the first switch to Man and second switch to either high or Low This will bypass the sensing device and allow full control of the fan Switching from Auto to Manual or High to Low maybedoneatanytime To achieve maximum efficiency and performance operatethefaninthelowspeedwhentheaircontrol isnotmoret...

Page 32: ...ED FOR SUCH INSTALLATION DO NOT BURN GARBAGE OR FLAMMABLE LIQUIDS SUCH AS GASOLINE NAPTHA OR ENGINE OIL SOME FUELS COULD GENERATE CARBON MONOXIDE AND ARE VERY DANGEROUS Troubleshooting Guide PROBLEM POSSIBLE CAUSE SOLUTION Crumbling Substrate Extreme Thermal Shock Refueling with Wet Wood High Draft Bypass combustor when the stove is running Use seasoned dried wood Do not exceed 06 of water draft I...

Page 33: ...working by compar ing the amount of smoke leaving the chimney when the smoke is going through the combustor and catalyst light off has been achieved to the amount of smoke leaving the chimney when the smoke is not routed by pass open through the combustor CATALYTIC COMBUSTOR CLEANING Method 1 A vacuum cleaner may be used but never use high pressured air to blow the cells free of any build up This ...

Page 34: ...each end facing forward The combustor should slide easily into position you may need to pinch down the top center with your finger to start gently push as far to the back of the stove as possible Replace the flame shield in the orientation shown below Lift it into position place the key slot opening over the bolt and push the flame shield down to seat Tighten the bolt till its SNUG only do not ove...

Page 35: ...Shield b Combustor Flame Shield c Combustor d Upper shield Bypass Rod A Primary Air Shield loosen 2 x 7 16 bolts slide forward to remove B Combustor Flame Shield loosen 2 x 7 16 bolts to remove D Combustor remove with pliers Tilt down and forward to ease removal E Upper Shield slide forward and lift up to remove 3 Lift off bypass plate remove bypass gasket and replace with a new one Bypass plate B...

Page 36: ... removed in Step 2d Ensure Upper Shield is centered in between 2 two vertical pins from front to back When positioning the upper shield locate the vertical pins by feel When the shield parts are in place slide to the back 6 Reinstall Combustor Flame Combustor Shield Primary Air Shield and Bypass Rod E Upper Shield orientation for reinstall ...

Page 37: ...the paper by pulling The paper should not pull out easily if it does try adjusting the door latch if that doesn t solve the problem replace the door gasket Check and lubricate door hinge latch Use only high temperature anti seize lube ie never seize Check glass for cracks Replace if required Clean blower motor Disconnect power supply Remove and clean blower DO NOT LUBRICATE Inspect and clean chimn...

Page 38: ...press Removal of a shim shown in the diagram below will allow the catch to be moved closer to the door frame creating a tighter seal To remove a shim loosen the 2 bolts to create clearance behind catch Place a screwdriver in the slot of the shim and slide out Retighten bolts Note Keep the shims they may be required in the future when the gasket is replaced 4 To reinstall or replace first slide lef...

Page 39: ...ening Bottom shield Bottom shield FAN OPERATION INTO AUTO MODE If fan will not come on in auto mode see the following possible causes and solutions Possible causes Bypass damper is open Brand new unit or first burn of the season No ember bed established embers or coals not to be mistaken with ashes Primary damper is set to low all the way to the right There are only a couple small logs on fire or ...

Page 40: ...sembly For Back Side of Door Latch 12 106 561 Catch Assembly 106 131F 106 131F Door Catch Shims Each 13 106 043 Andirons ea 13A 106 042 Andiron Bracket Each 14 106 016 Bypass rod 15 106 122B Bypass knob Matt Black 106 122MJE Bypass knob Timberline brown 19 106 143 Bottom shield Part Description 16 106 516 Flue Collar Assembly 17 106 062F Fork 20 106 534 Catalytic Combustor 106 546 Contemporary Rai...

Page 41: ...CI2700 HI500 wood insert 41 41 parts list 3 9 7 4 5 24 12A 13A 2 8 15 16 17 12 20 26 30 29 14 13 11 19 34 10 6 ...

Page 42: ...42 CI2700 HI500 wood insert 42 parts list BRICK LAYOUT 0 106 960 Brick Set Complete ...

Page 43: ...CI2700 HI500 wood insert 43 43 notes ...

Page 44: ...g 1 Catalyst Combustor 10 Years Prorated Venting Chimney 1 Screens 1 See specific warranty details in regards to the catalyst combustor in unit manual Conditions Warranty protects against defect in manufacture or FPI factory assembled components only unless herein specified otherwise Any part s found to be defective during the warranty period as outlined above will be repaired or replaced at FPI s...

Page 45: ...rect chimney components including but not limited to cap size or type operator error abuse misuse use of improper fuels such as unseasoned cordwood mill ends construction lumber or debris off cuts treated or painted lumber metal or foil plastics garbage solvents cardboard coal or coal products oil based products waxed cartons compressed pre manufactured logs kiln dried wood lack of regular mainten...

Page 46: ...al or consequential damages so the above limitations or exclusions may not apply to you Customers located outside the U S should consult their local provincial or national legal codes for additional terms which may be applicable to this warranty How to Obtain Warranty Service Customers should contact the authorized selling dealer to obtain all warranty and service In the event the authorized selli...

Page 47: ...r for us to serve you better Warranty Registration Form or Register online immediately at the above Web Site Warranty Details Serial Number required Purchase Date required mm dd yyyy Product Details Product Model required Dealer Details Dealer Name required Dealer Address Dealer Phone Installer Date Installed mm dd yyyy Your Contact Details required Name Address Phone Email For purchases made in C...

Page 48: ......

Page 49: ...in the ten 10 year period 4 Second replacement at 50 off retail within the original ten 10 years 5 Subsequent replacements or if Ten 10 coverage has expired at full retail price 6 The catalytic combustor must not have been mechanically abused nor must the wrong fuels have been used in the appliance 7 All claims must be accompanied by clear photos of the catalytic combustor showing all damage and a...

Page 50: ...50 CI2700 HI500 wood insert 50 notes ...

Page 51: ...CI2700 HI500 wood insert 51 51 ...

Page 52: ...Dealer Name Address _______________________________________________ ___________________________________________________________________ Installer ____________________________________________________________ Phone ____________________________________________________________ Date Installed _______________________________________________________ Serial No _____________________________________________...

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