Troubleshooting | 35
General Troubleshooting
If you experience any of the listed problems, follow the recommended actions in order until the
problem is resolved — all steps may not be needed to resolve the problem.
If the problem persists after completing all of the recommended actions, contact REDARC directly,
or your local REDARC Distributor.
The Control Button LED is illuminated solid red
There is a Fault. Turn the Storage Isolation Switch to 'OFF' and then contact your local
REDARC Distributor. See
for more information about Faults.
The GoBlock will not power on, even after pressing the Control Button
1.
Check that the Storage Isolation Switch is turned to 'ON'
.
2.
The GoBlock may be completely discharged (flat). If needed, charge the GoBlock.
3.
Disconnect all loads/inputs, then turn the Storage Isolation Switch 'OFF'
. Wait for 10
seconds and then turn the switch back 'ON', then try turning the GoBlock on again by pressing
the Control Button.
The Protective Covers have come off
The protective covers are removable. If they come off, they can be easily reattached.
Align the plastic hinge clips with the metal hinge pins in the GoBlock body and press down firmly
until the Protective Cover snaps into position.
The Control Button is flashing red and one or more Battery Level LEDs are illuminated
There is a Alert. Refer to
for more detailed information and ways to identify and resolve
individual Alerts.
The Carry Handles will not retract smoothly, or won't move at all
1.
Make sure that there are no obstructions underneath the handles that are preventing them from
retracting.
2.
Make sure the handle rails are clean and free of grit and dust. Wipe them with a clean damp cloth.
NOTICE:
Do not apply lubricants to the rails, as it could cause damage to the mechanism and
body of the unit.
The GoBlock stops charging before the Battery Level LEDs reach 100%
The internal battery cells may not be equalised. Completely discharge the battery to flat, then leave
on charge for 24 hours.
Summary of Contents for GoBlock PPS12050
Page 1: ...MODELS PPS12050 PPS12100 ...
Page 43: ......
