32 | Troubleshooting
TROUBLESHOOTING
The GoBlock features sophisticated diagnostics to notify the user when the GoBlock is unable to
function correctly.
Before contacting an authorised REDARC Distributor, try to resolve the cause of the Alert or Fault by
following the recommended actions.
Faults
In rare cases, a Fault may occur indicating a fundamental problem with the GoBlock. Faults cannot
be resolved, and all inputs/outputs will eventually cease operation.
In the event of a Fault, the Control Button LED illuminates solid red. Turn the Storage
Isolation Switch to 'OFF' and then contact your local REDARC Distributor.
Alerts
Alerts allow you to continue using the GoBlock, however some functions may be limited or may not
work at all until the Alert is resolved.
In the event of an Alert, the Control Button LED will flash red, and an Alert Code will
be displayed by the Battery Level LEDs.
ALERT CODES
Each Alert has a corresponding LED on the Battery Level LEDs to indicate the cause of the Alert.
Alerts can usually be resolved by following the steps described in
'Alert Code Identification and
The REDARC RedVision
®
App also displays Alert Codes and a description that will help you to
resolve Alerts. Installing the RedVision
®
App prior to a trip is recommended so that you can easily
identify and resolve Alerts on-the-go.
Multiple Alerts can be displayed simultaneously by the Battery Level LEDs or the RedVision
®
App.
A single Fault Code displayed
by the SoC Gauge.
Two separate Fault Codes displayed
simultaneously by the SoC Gauge.
Summary of Contents for GoBlock PPS12050
Page 1: ...MODELS PPS12050 PPS12100 ...
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