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34 | Troubleshooting

Input Over Voltage

The Alternator or Trickle-Charge Input is too high voltage, or the total voltage rating of 
connected solar panels is too high.

1. 

Check the voltage rating of auxiliary products and make sure that they do not exceed 
the limits of each input. See 

'Inputs'

 listed under 

'Electrical Specifications' (page 38)

.

2. 

Unplug overrated items one-by-one until the fault resolves.

3. 

If connected, check that solar panels are suitably rated for use with the GoBlock.

4. 

If connected, disconnect solar panels one-by-one until the fault resolves.

Input Reverse Polarity Detected

Connected auxiliary items may be wired incorrectly (i.e. wired 'backwards').

1. 

Check for reverse polarity in the wiring of connected loads by disconnecting them one 
at a time until the fault resolves. 

2. 

Discontinue use of any accessories that cause an  
'Input Reverse Polarity Detected' alert.

Output Overcurrent

The combined current rating of connected loads exceeds 50 A, i.e. There may be too 
many loads plugged in.
Priority is given to the Fridge Socket.

1. 

Disconnect one or more of the loads until the fault resolves.

Battery Level Critically Low (< 5%)

The GoBlock's Battery level is less than 5%.

1. 

Charge the GoBlock.

CONTENTS

Summary of Contents for GoBlock PPS12050

Page 1: ...MODELS PPS12050 PPS12100 ...

Page 2: ...stralian Outback The GoBlock is a fully contained Portable Dual Battery System that also functions as a Portable Power Station and can be used without any installation GoBlock features output sockets for charging common camping and outdoor products and mobile electronics devices and also connects to the free RedVision App for maximum freedom and control ...

Page 3: ...Panels 18 Solar Panels via the PowerDock 19 CHARGING VEHICLE BATTERIES 20 Recovery Mode 20 Green Power Priority 22 REDARC RedVision APP 23 Pair to the GoBlock Via Bluetooth 23 Controlling the GoBlock Remotely 25 TRANSPORTING THE GoBlock 26 Carry Handles 26 Safe Vehicle Transportation 27 CARE AND MAINTENANCE 29 Care and Maintenance Advice 29 Long Term Storage 30 INVERTERS 31 TROUBLESHOOTING 32 Faul...

Page 4: ... or explosion Any attempt to disassemble the unit make unapproved repairs or modifications will void the warranty and the user s authority to operate the GoBlock Do not attempt to charge non rechargeable batteries as an explosion may result Do not insert foreign objects or fingers into the input output sockets Do not expose the battery to temperatures beyond the published limits Do not incinerate ...

Page 5: ...fer to the installation instructions supplied with the REDARC PowerDock for detailed information NOTICE Keep the GoBlock away from major heat sources high voltage and avoid exposed sunlight for long periods of time REDARC recommends only using genuine Anderson connectors for GoBlock installations Counterfeit or generic connectors may result in a poor quality connection SAFETY MESSAGE CONVENTIONS S...

Page 6: ... and outputs before commencing a firmware update GET THE RedVision APP Download the free REDARC RedVision App to connect the GoBlock to your smartphone via Bluetooth Scan the QR code or search for REDARC on your device s app store Use the app to control and monitor your GoBlock remotely and get access to in app features the latest GoBlock firmware and help More on page 23 The RedVision App and its...

Page 7: ... before the first use is recommended This will allow the internal cells to equalise and ensure optimum life cycle and performance of your GoBlock Connect the GoBlock to a powered wall outlet using the 7 5 A Mains Trickle Charger Charge for approximately 24 hours See page 13 for more ways to charge your GoBlock CHARGE GO CONTENTS ...

Page 8: ...cts securely onto the Anchor Point when the GoBlock is docked and locked 8 Restraint Strap Guides 4 Indented guides to assist with the positioning of tie down straps for safe transportation page 27 9 Protective Covers Prevents dust and light water spray from entering the input output sockets 10 Cable Strain Relief Protects the Anderson Output connector from strain or accidental disconnection page ...

Page 9: ...e 26 15 Battery Level LEDs Displays the charge level of the internal battery during charging discharging page 11 Displays Alert Codes for the identification of Alerts page 32 16 PowerDock Interface Connection interface for the REDARC PowerDock not included available for separate purchase 17 7 5 A Mains Trickle Charger Charges the GoBlock from an AC wall outlet via the Trickle Charge Input page 13 ...

Page 10: ... Control button provides an interface for you to power On Off the GoBlock access and initiate Recovery Modes and operate Bluetooth functions It has an LED that illuminates in white blue green yellow and red to indicate the status of each GoBlock function NOTE When the GoBlock is in App Control Mode the Control Button menu is disabled and all GoBlock functions must be controlled via the App A Contr...

Page 11: ...harge level If the Battery Level LEDs display a non consecutive LED pattern this is indicative of an Alert or Recovery progress Battery charge remaining Displays the amount of charge remaining in the GoBlock Battery charging progress Each segment will flash while it is charging LOW BATTERY When the battery level is low less than 5 charge remaining the GoBlock will operate normally There will be an...

Page 12: ...kes it up from Sleep Mode Turn the GoBlock On Make sure the Storage Isolation Switch is turned ON See Storage Isolation Switch page 30 Press the Control Button once to turn the GoBlock On GoBlock will beep once and the Battery Level LEDs will illuminate Turn the GoBlock Off Make sure the Control Button LED is either solid blue or off then Press and hold the Control Button for approximately 5 secon...

Page 13: ...ng When recharging the GoBlock internal battery ensure that there is airflow around the unit to prevent it from overheating do not charge in direct sunlight hot area as the charging performance may be affected Only use the supplied AC Charger Mains Trickle Charger to charge the GoBlock The GoBlock has the following charging options 7 5 A AC Mains Trickle Charger 240 VAC supplied 7 5 A DC Accessory...

Page 14: ...le accessory socket is connected directly to the vehicle start battery i e the socket is powered even when the vehicle ignition is off When the ignition is in the ACC position e g listening to music while the engine is not running Ideally only charge via the vehicle accessory socket when the engine is running CAUTION When charging the GoBlock from a vehicle accessory socket ensure that the Trickle...

Page 15: ...cable gauge for your installation NOTICE REDARC recommends only using genuine Anderson connectors manufactured by Anderson Power Products for GoBlock installations Counterfeit or generic connectors may result in a poor quality connection Charging from a vehicle alternator via an Anderson cable CABLE SIZING Purchase cable length and gauge to suit your individual installation Cable length refers to ...

Page 16: ...ally charge simultaneously via the PowerDock from the following sources Fixed solar panels e g vehicle mounted solar panels 1 Vehicle power 2 The charging sources will be automatically selected based on the priority defined by the Green Power Priority feature page 22 Charging from an installed PowerDock NOTE Installation configurations may vary 2 1 CONTENTS ...

Page 17: ... to the Auxiliary Anderson Input on the back of the GoBlock Do not connect solar panels that have an in built solar regulator as it can interfere with the performance of the GoBlock s internal solar regulator Plug the solar panel s Anderson connector into the Auxiliary Anderson Input on the back of the GoBlock An adaptor cable will be required if the panel does not have an Anderson type connector ...

Page 18: ... it can interfere with the performance of the GoBlock s internal solar regulator 1 Check if the solar panel has an Anderson connector if not use a suitable adaptor not supplied 2 Make sure the panels are free of dust and dirt if not wipe gently Take care when cleaning to avoid scratching the panels as scratches may reduce the performance of the panels 3 Connect the Anderson connector on the solar ...

Page 19: ... up must be adequately rated i e a suitable diameter to support the maximum short circuit current rating of your solar panel REDARC Recommends the following REDARC solar products for charging your GoBlock Visit the REDARC website to view the full range of REDARC solar products Solar Panels REDARC 190 W solar blanket SSF1190 REDARC 200 W monocrystalline portable folding solar panel SPFP1200 REDARC ...

Page 20: ...icle start battery providing a much better outcome than a standard jump start RECOVERY VIA THE PowerDock 1 Enter Recovery Mode Dock by pressing the Control Button until it flashes green Flashing green Recovery Dock is ready to initiate 2 To initiate the Recovery process press the Control Button for more than one second The control button LED will illuminate solid green to indicate that Recovery is...

Page 21: ...connect them backwards 1 Plug the Anderson connector on the Battery Recovery Leads not supplied into the Auxiliary Anderson Input on the back of the GoBlock 2 Connect the Battery Recovery Lead clips to the vehicle start battery Connect the black clip to the negative terminal then connect the red clip to the positive terminal 3 Enter Recovery Mode Aux by pressing the Control Button until it flashes...

Page 22: ...ready Green Power Priority Green Power Priority is an automatic function that defines the order that input sources are prioritised This ensures that the GoBlock will always take as much power as possible from solar panels before supplementing from other sources This lightens the load on your vehicle alternator and maximises the collection of free solar energy Charging source priority is given in t...

Page 23: ...ompatibility details Pair to the GoBlock Via Bluetooth 1 Download and Install the RedVision App 2 Enable Bluetooth on your smartphone 3 Open the RedVision App then read and agree to any messages when prompted Note some smartphones will require Location Services to be enabled before the RedVision App can connect to the GoBlock via Bluetooth 4 Wake up the GoBlock by pressing the Control Button The B...

Page 24: ...RedVision App can be opened on another smartphone and will connect automatically if it has previously been paired To pair another smartphone repeat the steps in Pair to the GoBlock Via Bluetooth page 23 DELETE ALL PAIRINGS 1 Enter Bluetooth pairing mode press and hold the Control Button on the GoBlock until the Control Button LED begin to flash blue then release the button 2 Press and hold the Con...

Page 25: ...f the app All available paired REDARC products will be listed select the GoBlock you wish to control The RedVision App Home Screen Battery State of Charge Loads Vehicle Input via the PowerDock Solar Input via Dock or Auxiliary Input Trickle Charge Input GoBlock State of Charge Widget Displays active input sources battery State of Charge and Charge Discharge time forecasts Current Flow Widget Displ...

Page 26: ...oving the GoBlock If you are not comfortable lifting the GoBlock on your own get somebody to help you Always carry the GoBlock by both handles to avoid muscle strain and to avoid damaging the handles and extension mechanisms Two people are required to safely lift the GoBlock above shoulder height EXTEND THE CARRY HANDLES Pull the handles firmly upwards RETRACT THE CARRY HANDLES CAUTION Risk of pin...

Page 27: ...n the vehicle interior area shared by occupants Load straps and rings should each have a minimum 200 kg 440 lb load capacity RECOMMENDED RESTRAINT METHODS The following methods are recommended to restrain the GoBlock for safe transportation in a vehicle however it is the vehicle operators responsibility to ensure that the restraint method and equipment comply with local laws and standards Dock the...

Page 28: ...440 lb each Attach the tie down straps centrally across the length and width of the GoBlock Make sure that the straps are positioned over the Restraint Strap Guides Anchor to the four anchor points and tighten the straps until the GoBlock can not move laterally when force is applied Secure the GoBlock with tie down straps for safe vehicle transportation The GoBlock can be oriented along or across ...

Page 29: ...eck that the PowerDock Interface is clean and free of mud and grit before inserting into the dock Wipe with a clean damp cloth Do not use solvents to clean the GoBlock Do not allow the GoBlock to come into contact with corrosive substances Turn the Storage Isolation Switch to OFF prior to prolonged periods of storage See Storage Isolation Switch on page 30 for more information Do not fully charge ...

Page 30: ...torage Isolation Switch is not intended for turning the GoBlock on off during normal use Instead turn the unit on off via the Control Button page 12 Rotate the Storage Isolation Switch to OFF to isolate the internal battery from the unit electronics STORAGE BATTERY LEVEL Do not fully charge or discharge the GoBlock prior to prolonged periods of storage Ideally the GoBlock should be stored with a c...

Page 31: ...ll not be able to supply the maximum 700 W It is not recommended to connect an inverter larger than 700 W Check the power consumption of any loads you want to plug into your inverter and make sure your inverter is capable of supplying it Many common household appliances draw higher power than the PPS Inverter setup can supply Recommended Inverter Setup REDARC 350 W Pure Sine Wave Inverter PPSKIT 0...

Page 32: ...ome functions may be limited or may not work at all until the Alert is resolved In the event of an Alert the Control Button LED will flash red and an Alert Code will be displayed by the Battery Level LEDs ALERT CODES Each Alert has a corresponding LED on the Battery Level LEDs to indicate the cause of the Alert Alerts can usually be resolved by following the steps described in Alert Code Identific...

Page 33: ...ischarging 1 Immediately move the GoBlock to a cooler shaded location When the unit has returned to operating temperature the fault will resolve Over Temperature Alarm Note that if the GoBlock exceeds 60 C 140 F an alarm tone will sound every 10 seconds Immediately move the GoBlock to a cooler shaded location The alarm can then be silenced for 10 minutes by pressing the Control Button If after 10 ...

Page 34: ...onnect solar panels one by one until the fault resolves Input Reverse Polarity Detected Connected auxiliary items may be wired incorrectly i e wired backwards 1 Check for reverse polarity in the wiring of connected loads by disconnecting them one at a time until the fault resolves 2 Discontinue use of any accessories that cause an Input Reverse Polarity Detected alert Output Overcurrent The combin...

Page 35: ...ing the GoBlock on again by pressing the Control Button The Protective Covers have come off The protective covers are removable If they come off they can be easily reattached Align the plastic hinge clips with the metal hinge pins in the GoBlock body and press down firmly until the Protective Cover snaps into position The Control Button is flashing red and one or more Battery Level LEDs are illumi...

Page 36: ...n the RedVision App and also from the Bluetooth devices list in your smartphone settings 4 Make sure there are no other Bluetooth devices connected to the GoBlock the Control Button LED should be off and then delete all pairings See Delete All Pairings page 24 5 Turn the GoBlock Off via the Control Button wait for approximately 10 seconds and then turn it On again See Turn GoBlock On and Off page ...

Page 37: ... month 2 months 5 months 1 to 3 per month 4 months 10 months Cycle life 2000 cycles capacity retention 80 Physical Specifications PPS12050 PPS12100 Weight 15 kg 33 07 lb 19 kg 41 89 lb Dimensions 196 230 425 mm 7 72 9 06 16 73 Thermal Specifications Operating Temperature Range Discharging 20 C to 60 C 4 F to 140 F Charging 0 C to 45 C 32 F to 113 F Operating 40 C to 65 C 40 F to 149 F Over Temp Sh...

Page 38: ...ation ignition connected 25 4 32 0 V in 24 V installation ignition not connected 24 0 32 0 V in 24 V installation ignition connected Power Rating 625 W Efficiency 96 Protection Overcurrent at 55 A Overvoltage at 36 V PowerDock Solar Input Maximum Current 50 A Operating Voltage Range 9 to 32 V Turn On Threshold 9 V Power Rating 800 W Efficiency 93 Protection Overcurrent at 55 A Overvoltage at 32 V ...

Page 39: ...ccessory Socket 10 A 13 5 V All outputs are overcurrent protected with automatic resettable electronic fuses Merit Socket 15 A 13 5 V Fridge Socket 15 A 13 5 V USB Type A Outputs 4 2 4 A each 5 V Anderson Output 50 A 13 5 V Compliance and Standards Safety AC Charger RCM Battery tested to UN38 3 and IEC 62133 2 EMC RCM CONTENTS ...

Page 40: ...lia New Zealand Europe www redarc com au warranty REDARC Electronics Pty Ltd 23 Brodie Road North Lonsdale SA 5160 Australia North America www redarcelectronics com warranty REDARC Corporation c o Shallco Inc 308 Component Dr Smithfield NC 27577 USA Australia 61 8 8322 4848 New Zealand 64 9 222 1024 UK Europe 44 0 20 3930 8109 USA 1 704 247 5150 Canada 1 604 260 5512 Mexico 52 558 526 2898 CONTENT...

Page 41: ...ircumstances Do not attempt to remove the internal batteries from the unit for disposal Contact your local battery recycling facility for direction on the safe disposal of the GoBlock GoBlock Shipping Advice LiFePO4 batteries are categorised as dangerous goods and must only be shipped freighted using the prescribed methods Scan the QR code for GoBlock shipping advice for your region Checking the P...

Page 42: ...Block 202013505 PowerDock Product configuration and technical specifications are subject to change without notice Copyright 2021 REDARC Electronics Pty Ltd All rights reserved REDARC GoBlock PowerDock RedVision and THE POWER OF REDARC are trademarks of REDARC Electronics Pty Ltd The Bluetooth word mark and logos are registered trademarks owned by Bluetooth SIG Inc and any use of such marks by REDA...

Page 43: ......

Page 44: ...ST70 1 CONTACT Australia 1300 REDARC 1300 733 272 New Zealand 64 9 222 1024 UK Europe 44 0 20 3930 8109 redarc com au USA 1 704 247 5150 Canada 1 604 260 5512 Mexico 52 558 526 2898 redarcelectronics com ...

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