Beijing Reci Laser Technology Co., Ltd
User Guide for FSC1000, FSC1500
39
Chapter 7
Warranty and Return
7.1
General warranty
While all products manufactured according to the orders or specifications are
delivered, the products with problems issued from materials and technologies shall be
guaranteed by Reci, as long as the laser is used in accordance with specifications.
When a problem is found, the customers should do as below:
➢
Contact with the after-sales service personnel of Reci at the first time, then
put forward the requirements in writing within a month (30 days) from
finding the problems.
➢
In case of returning to the factory for maintenance, packaging and
transportation shall be carried out in accordance with the requirements of
this Guide.
➢
A third party will never covered by the warranty.
7.2
Limit of warranty
The following damages (including the overall damage of the machine, the
damage of parts, optical fiber, etc.) are not covered by the warranty:
➢
Damages caused by tampering, opening, MIS installation, improvement
intention, etc. without Reci personnel.
➢
Damage caused by inappropriate operations and negligence.
➢
Damage caused by using beyond the limit of the product.
➢
Damage caused by a violation the information and warning in the user guide.
