Illustrations contained in this document are for representation only.
Additional Information
Troubleshooting
The unit does not switch on.
• Make sure it is plugged in.
• Press the ON/OFF button on the remote control or the ON/STANDBY button on the front of the
unit.
The device switches off spontaneously.
• The device switches off automatically when it is in STOP mode for more than 30 minutes without
any user intervention. Switch it on again.
• It might be impossible to read the disc.
• Insert the disc with the printed side facing up.
• Check that the disc can actually be played by this device (see page 26).
• Check that the disc’s regional code matches the player’s regional code. This player’s regional code
is 1.
• Clean the disc.
There is no picture.
• Check you have switched on the TV set.
• Check the connections (see pages 4, 24 and 26 and Quick Start Guide).
• Select the AV input assigned to the player on the TV.
The picture is of poor quality (with snow or lines).
• Check the connections (see pages 4, 24 and 26 and Quick Start Guide).
There is no sound or the sound is of poor quality.
• Check the connections (see pages 5).
• Make sure the speakers are connected.
• Make sure the MUTE function is not on.
No surround sound.
• Check the speaker configuration in the Setup menu (see Audio on page 25).
I can’t find my file in the WMA/mp3/JPG listing.
• Make sure the filename is valid (see page 30 and 31).
The remote control does not work or works only intermittently.
• Check that batteries are inserted or change them.
• Aim the remote control at the unit. The infrared beam must not be blocked or interrupted.
• Check that the remote control is configured to control the device you are trying to operate with
it. Press the DVD•CD button if you want to operate a DVD player.
The subtitles do not appear.
• Check that the DVD disc provides subtitles.
• Refer to the section on how to display subtitles (see page 18 and 24).
The disc menu language is not the correct one.
• The disc menu language has not been set up (see page 24).
• The language of your choice is not available on the disc (see page 24).
You have forgotten your password (Parental control).
• Use the super password: 9688.
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