17
Limited Warranty
What your warranty covers:
• Defects in materials or workmanship
For how long after your purchase:
• One year, from date of purchase
What we will do:
• Repair your unit or provide you with a replacement unit. The repaired or
exchanged unit is under warranty for the remainder of the original product's
warranty period, or ninety days, whichever is longer.
How you get service:
• Locate your proof of purchase in the form of a bill of sale or receipted
invoice which is evidence that the product is within the warranty
period. Proof of warranty eligibility is required and must be presented
to obtain warranty service.
• Contact RCA Customer Care at (800) 274-3014. Our representatives
will help you troubleshoot and diagnose the problem. If the issue
cannot be resolved by our Customer Care Team, you will be issued an
RMA (Return Merchandise Authorization) number and be given instruc-
tions on how to submit your proof-of-purchase paperwork and where to
send your defective merchandise.
•
Y
ou will be responsible for shipping the defective unit back to our
warranty fulfillment center at your own expense.
Y
ou are responsible
for damage or loss during shipment so insuring the product during
return shipping is highly recommended.
• Upon receipt of your unit, we will repair or replace it and return to
you freight pre-paid.