background image

How do I tell an analog channel from a digital channel?

Press the OK button to display the Channel Bar. 

when OSD

(on-screen display)is not used, Look at the top right corner of the 
screen. An “A” is displayed for an analog channel. A “D” is displayed
for a digital channel.

Note: Since the analog TV in America has been cut off, we reserve 
analog TV function only for some unexpected use.

Why are there bars on my screen, and can I get rid of them?

Most digital video is sent in a 16/9 format which fills your screen, but

is sometimes sent in 4/3 which does not fill your screen. It depends

on how the station or device connected to your TV is formatting the

video. If there are bars on the screen, Check Screen size in the picture 

mode to try a different format that may eliminate the bars. Some bars 

can't be removed because of the way the format is sent by the 

broadcaster. The format changes as you choose screen size type in the 

picture mode and the format type is displayed at the bottom of the screen. 

For more information on screen size, go to page 9.  

Why does channel search find a lot of channels, 
but when I try to tune to them, there’s nothing there?

Some channels don’t carry programming, such as video On Demand. 
When channels are unavailable, your TV screen is blank or appears like 
snow. You probably want to remove these channels from your channel 
list. Remove these in the Channel List Menu. Go to page 8 for more 
information.

Why does it take a long time when I search the channels 

at first time?

If you have both analog and digital channels, the TV is looking for all 
available channels in the channel list. If you do have digital channels, the 
TV is also searching for scrambled channels, non-scrambled channels, 
and each sub-channel of that digital channel.

Identifying Problems

If there are any problems when using the product, please consult the 
list below. If the list does not solve the problem, call our Customer 
Service Center immediately.

TV Problems

The TV can’t be turned on.

Make sure the AC cord is plugged in.
- Check the wall outlet, make sure the AC output works normally 
   and stably. 
- The side panel may be locked (disabled). Use the remote control  
   to turn on the TV.
- Select the Keypad Lock function in the PARENTAL control Menu 
  and press OK to uncheck the locking status.

There is no picture or sound but the TV is on and there is a “No 

Signal” sign on screen.

- Are you trying to use an input source with no device connected 
  to it? For using other video/audio device, make sure the external 
  device works normally first, then press INPUT and choose the right 
input source.
- The Signal Type option may be set incorrectly. Go to page 8 for 
   detailed instructions.
- The channel may be blank. Try to search the channel again or 
   change another channel.

The sound is fine, but the picture is poor.

- If you can only get black and white pictures from external device 
  that you've connected to your TV, maybe it is due to the video 

  cables is not connected well, or they are connected wrongly. 
  Check the connection stability first, then check the correctness. 
  For AV input, the yellow video cable connects to the yellow Video 
  In jack on the side of your TV. 
  For Component input, the three Y, Pb, Pr video cables (red, blue, 
  and green) should be connect to the corresponding input jacks 
  on the side of your TV.
- Check the antenna connections. Make sure all of the cables are 
   firmly connected to the TV jack on side of your TV.
- Try adjusting the color features to improve.

There is no sound, but the picture is fine.

- The sound might be muted. Try pressing the MUTE button to 
   restore sound.
- For using AV or Component, remember to connect the device’s left 
and right audio output correctly. The left channel cable is white and the 
right channel cable is red. Please match the cables and jacks according 
to their colors.

- The sound settings may not be set correctly. Go to page 9 for 
  more information.
- If your audio source has only one jack or is a (mono) audio source, 
  make sure you have plugged the connection into the Audio In L jack 
  (white) on the TV.

The buttons on the side panel don’t work.

- The side panel may be locked (disabled). Use the remote control to 
turn on the TV.
- Select the Keypad Lock function in the PARENTAL control Menu and
press  OK to uncheck the locking status. 
- Unplug the TV from the AC power for 10 minutes and then plug it back. 
Turn the TV on and try again.

The TV turns off unexpectedly.

- The electronic protection circuit may have been activated because of 
a power surge. Wait 30 seconds and then turn the TV on again. 

If this happens frequently, the voltage in your house may be abnormal. 

If the other electronic equipment in your home can’t work normally, 
consult a qualified service personnel.

Can’t select a certain channel.

- The channel may be blocked or not approved in the PARENTAL 

control Menu.

-  The  channel  may be  skipped  in  channel  list  in  CHANNEL  Menu. 

Check the blocking and skipping status of channel.

The stereo sound performance is bad.

- It may be a weak station. Use the AUDIO Menu and set Analog Sound as 
Mono.

A black box appears on the screen.

- Closed captioning might be on. Check Closed Caption in the SETUP 
menu. Go to page 10 for more instructions.

Problems with the HDMI Connection.

- Make sure the HDMI device (DVD, video gamer, etc.) is turned on and the 
cables are firmly connected. 
If problems still occur, turn off your device and reconnect it. Reset the 

power by unplugging the power cord and plugging it again.
- If a “No Signal” message appears on screen , the HDMI device 
isn’t responding. Contact the manufacturer of the HDMI device for 
further assistance.
-  If  you  have  black  bars  on  each  side  of  your  picture  (which 
means the TV can not display a full-screen image), the device you 
connected might have a switch or a menu option allowing you to 
change the picture quality output that will fix this. Choose either 
720p or 1080i.

1213

Troubleshooting

Summary of Contents for LED24G45RQ

Page 1: ...RQ MODEL Date of Purchase Please register your product at www rca com Please keep your sales receipt and keep the record of the serial number and the date of purchase in order to receive warranty parts and service The serial number is located at the back of the TV Serial Number ...

Page 2: ...YPbPr Component device 06 Keypad and Front Panel 07 Connecting HDMI device 06 Keypad Buttons 07 How to obtain various kinds of Input Sources 06 Front Panel 07 TV Jacks Explanation 06 Check Accessories 05 SetupTVTable Stand 05 SelectTV Location 05 Preparation forYour NewTV 05 Connection and Using 05 07 08 08 11 13 09 08 12 14 09 08 14 10 10 Picture Menu Adjust the OSD Screen Frequently Asked Questi...

Page 3: ...propriate Some block construction If you are unsure contact a professional installer A minimum of two people are required for installation Flat panel displays can be heavy This Manufacturer Cares The consumer electronics industry is committed to making home entertainment enjoyable and safe Tune Into Safety One size does NOT fit all follow the manufacturer s recommendation for the safe installation...

Page 4: ... producto No permita a los niños a subir al equipo o jugar con muebles y televisiones No cloque los monitores de pantalla plana en el mueble quese puede usar fácilmente como escalón así como una cómoda Recuerde que los niños pueden llegar a ser excitados al ver una programación especialmente en el monitor de pantalla plana más grande que vida El cuidado se tiene que empezar por poner o instalar el...

Page 5: ...iance dealer or local power company For TV remote control battery power refer to the operating instructions 16 The TV set shall not be exposed to dripping or splashing No objects filled with liquids such as vases shall be placed on the TV set 17 Never push objects of any kind into this TV through openings as they may touch dangerous voltage or other electrical parts that could result in fire or el...

Page 6: ...ision channels via ANT CABLE jack Before connecting your TV determine using an antenna or a cable service to obtain the signal A Antenna Connect the antenna to TV via coaxial cable on ANT CABLE jack of the back panel You are ready to receive air local digital and analog channels B Cable TV service Connect the cable TV wall jack to TV via coaxial cable on ANT CABLE jack of the back panel You are re...

Page 7: ...e of TV to the audio output jack of computer with audio cable dual channel RCA jacks to 3 5mm stereo jack or the L AUDIO R jack Note 1 HDMI High Definition Multimedia Interface is a compact audio video interface for transmitting uncompressed digital data It carries the audio and video signal via the same cable and has the best display quality HDMI Connection The picture below is an example of a co...

Page 8: ...ing To Analog Channels an analog channel has a channel number beginning with A Input the digital number with numeric buttons directly and press OK button to confirm For example to watch analog channel A51 press 5 1 OK on remote control in sequence Note Although there is no analog TV signal available in America we reserve ATV functions for some expansible use A digital channel has a channel number ...

Page 9: ...o use OSD menu system press OK button on remote control then use left right arrow to highlight an option from QUICK CHANNEL PICTURE AUDIO TIME SETUP or LOCK and press OK down button Press the up and down arrow to move to a different option within each menu If necessary press OK or right arrow to display the choices of the option you ve highlighted If available use the text at the bottom of each sc...

Page 10: ...try s time zone you can Set Time zone Off Eastern Central Mountain Pacific Alaska Hawaii Samoa Newfoundland Atlantic Picture Mode Choose the preset visual mode of your TV Standard Movie User Dynamic Power Saving Only in User mode you can adjust Brightness Contrast Color Tint and Sharpness Changes to Power Saving mode can decrease the power consumption t SJHIUOFTT Adjust the brightness of picture t...

Page 11: ...UBM DPOUSPM NFOV DBO CF VTFE Use arrow up down to highlight the function you need and press OK or right arrow to use V chip Change Password Keypad Lock and Source Lock Clear Channel List sub menu Auto Clock Select auto clock on off Auto clock helps you synchronize your TV time to standard time from DTV signal Clock Set your TV time manually needs to turn off auto clock press up down and left right...

Page 12: ...ed can not be chosen from input list unless you input the correct parental password Use up down arrow to select the source press OK to lock or unlock it V Chip Press OK to enter V Chip sub menu the detail as follow Block Unrated Show Block all the unrated program Clear Downloadable Data Activate or downloadable rating data if available 11 Frequently Asked Questions FAQs Programming generally consi...

Page 13: ...nd white pictures from external device that you ve connected to your TV maybe it is due to the video cables is not connected well or they are connected wrongly Check the connection stability first then check the correctness For AV input the yellow video cable connects to the yellow Video In jack on the side of your TV For Component input the three Y Pb Pr video cables red blue and green should be ...

Page 14: ...ll and brickwork are eligible Do not place the mount on soft walls such as earth walls and plasterboard 4 If spare parts of different specifications such as screws are used during mounting consult with qualified professionals to make sure these parts are safe and effective 5 Before attaching the base to wall ensure the holes for anchors are in keeping with the installing rules Otherwise there may ...

Page 15: ...o misuse abuse negligence or neglect including but not limited to damage resulting from exposure to moisture humidity or salt Inability to receive a signal due to problems not caused by the product Damage to the product due to images burnt into the screen Product purchased or serviced outside of Country of Original Purchase i e Purchased USA can not be serviced in Mexico Purchased in Mexico can no...

Page 16: ...Trademark Management SAS usada bajo licencia de ON Corporation Cobertura Trabajo Durante un periodo de 12 meses desde la fecha de compra de su producto RCA pagaremos a un centro autorizado de servicio de RCA el cargo de mano de obra para reparar cualquier defecto en materiales o mano de obra en el televisor Si su televisor es irreparable que le proporcionara una unidad reacondicionada del mismo mo...

Reviews: