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I can’t get an IP address
Make sure you have plugged the Ethernet cable into the WAN port.
Make sure there is an available DHCP server on, and there are available IP addresses in
the server.
Try to set your WAN port to static IP client mode.
During a call, I cannot hear any voice
Make sure your handset is tightly connected with the phone.
Check whether you have muted the conversation or not.
Consult the outbound server details with your service provider.
I have problems to send DTMF digits during calls
Check which kind of DTMF you are using, and whether it is compatible with the server.
Consult the payload value with your service provider.
Time and date are not correct
Select the right time zone or enter the time information manually on the phone.
How to answer the incoming calls during a call?
If a call comes in when you are in a conversation, press OK key to answer the incoming
call.
How to refuse incoming calls during a call?
To refuse current incoming call press
Mute/Candel
key.
To refuse all incoming calls that may arrive when you are in a conversation you can turn
off call waiting function.
How to update the firmware?
Enter the webpage of your phone, go to System -> Upgrade.
1)
Select the file to update, and then click the upgrade button.
Note:
Make sure the firmware you choose is provided by your service provider, or the device
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