Chapter 5
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Additional Information
Limited Warranty
What your warranty covers:
•
Defects in material or workmanship.
For how long after your purchase:
•
One year from date of purchase for labor charges.
•
One year from date of purchase for parts.
•
Two years from date of purchase for picture tube.
The warranty period for rental units begins with the first rental or 45 days from date of shipment
to the rental firm, whichever comes first.
What we will do:
•
Pay any Authorized RCA Television Service Center the labor charges to repair your TV.
•
Pay any Authorized RCA Television Service Center for the new or, at our option, refurbished
replacement parts and picture tubes required to repair your TV.
How you get service:
•
For 20" screen size: Take your RCA TV to any Authorized RCA Television Service Center and
pickup when repairs are complete.
•
For screen sizes larger than 20": Request home or pick up, repair and return service from any
Authorized RCA Television Service Center, provided that your TV is located within the
geographic territory covered by an Authorized RCA Television Service Center. If not, you
must take your TV to the Service Center location at your own expense, or pay for the cost the
Service Center may charge to transport your unit to and from your home.
•
To identify your nearest Authorized RCA Service Center, ask your dealer, look in the Yellow
Pages, or call
1-800-336-1900.
•
Proof of purchase in the form of a bill of sale or receipted invoice which is evidence that the
product is within the warranty period must be presented to obtain warranty service. For
rental firms, proof of first rental is also required.
What your warranty does not cover:
•
Customer instruction. (Your Owner's Manual clearly describes how to install, adjust, and
operate your TV. Any additional information should be obtained from your dealer).
•
Installation and related adjustments.
•
Signal reception problems not caused by your TV.
•
Damage from misuse or neglect.
•
Cleaning of audio/video heads.
•
Batteries.
•
Customer replacement fuses.
•
Images burned onto the screen.
•
A TV that has been modified or incorporated into other products or is used for institutional or
other commercial purposes.
•
Acts of nature, such as but not limited to lightning damage.
•
A TV purchased or serviced outside the U.S.A.
F27TF12.05 Other
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