RCA DRD222RD User Manual Download Page 54 | Manualshive

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Tips & Troubleshooting

51

Tips for Solving Problems

You may have some questions about using your satellite
system that you are unsure how to answer. This section
provides the answers to such questions. You will find how
to run a system test, and how to diagnose and correct
problems.

➣

Setup and Connections

1

➣

Program Guides

Using the Remote

➣

3

2

➣

Tips & Troubleshooting

Tips & Troubleshooting

5

The Menu System

4

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Summary of Contents for DRD222RD

Page 1: ...5 MontgomeryWard 1083 Motorola 1003 1173 MTC 1004 1005 1006 1105 1176 1178 Multitech 1038 1178 Multivision 1084 NAD 1006 1071 1072 1185 NEC 1003 1004 1005 1006 1089 Nikko 1006 1016 NTC 1016 Onwa 1038 Optimus 1185 Optonica 1095 1173 Orion 1035 1191 Panasonic 1003 1054 1062 1170 Philco 1003 1004 1005 1006 1008 1012 1019 1062 1068 1069 1074 1075 1077 1183 1184 Philips 1003 1004 1008 1012 1019 1062 10...

Page 2: ...eiversatellitereceiversatel litereceiversatellitereceiversate litereceiversatellitereceiversate litereceiversatellitereceiversate littereceiversatellitereceiversat ellitereceiversatellitereceiversa tellitereceiversatellitereceivers atellitereceiversatellitereceiver satellitereceiversattelitereceive rsatellitereceiversatellitereceiv ersatellitereceiversatelliterecei versatellitereceiversatelliterec...

Page 3: ...10 15 of the National Electrical Code which covers proper installation and grounding of television receiving equipment as well as to article 820 40 of the National Electrical Code which specifies that the satellite dish cable ground shall be connected to the grounding system of the building as close to the point of cable entry as practical IMPORTANT NOTICE This device incorporates an anticopy proc...

Page 4: ...ramming 10 Using the Remote 11 Remote Control Buttons 12 The Point and Select Method 13 Programming the Remote Control 13 Testing the Remote 13 Modes of Operation 14 Program Guides 15 Anatomy of a Program Guide 16 Bringing Up the Program Guides 16 The Channel Banner 17 Using the GUIDE Button 18 Getting Around in the Guides 18 Tuning to a Program 19 Additional Program Guides 20 Sorting the Guides 2...

Page 5: ...35 Timers Feature 36 Profiles 36 Creating a Profile Channel List 37 Setting the Ratings Limit 37 Viewing Hours 38 Setting Up Spending Limits 39 Locking a User s Profile 39 Locking the System 40 Choosing Your Profile 41 Options 41 Look and Feel 42 System Options 43 Audio Language 43 Alternate Data 43 The Dish Pointing Menu Screen 44 Using the On Screen Signal Meter 45 Home Control 46 Edit Fetch Men...

Page 6: ...ecting the components different ways to connect the receiver to your TV how to order programming Using the Remote defines the buttons of the remote and how to program it Program Guides details the items and features associated with the different guides The Rest Of The Manual The rest of the book includes menu information troubleshooting information such as running a system test and an index Setup ...

Page 7: ...to Know Before Connecting Components Protect Your Components from Power Surges Connect all components before plugging any power cords into the wall outlet Always turn off the receiver TV and other components before you connect or disconnect any cables Position Cables Correctly to Avoid Audio Hum or Interference Insert all cable plugs firmly into their jacks Place the audio video cables to the side...

Page 8: ...e that not all cables may come with your system S Video Jack and Cable The S Video jack provides the best picture quality for your system This jack is available on many TVs and is used in conjunction with audio cables to connect the receiver to your TV Remember also to connect the left and right audio cables because the S Video jack carries only the picture signal not the sound RF Jacks and Coaxia...

Page 9: ...s better picture quality than the OUT TO TV jack If your TV has audio video capability use this jack to connect the receiver to your TV You must also connect the AUDIO jacks for sound HOME CONTROL This jack allows you to connect the receiver to accessories such as the Home Control base module S VIDEO Provides the best picture quality If your TV has S VIDEO capability use this jack along with the a...

Page 10: ...ur VCR to record on channel 3 or 4 To view VCR recordings tune the TV to the VCR output channel usually CH 3 or 4 and set your VCR to play If your VCR is a brand other than RCA GE or PROSCAN you may need to program the remote to control the VCR See the next section Programming the Remote Basic Connection SATELLITE IN IN FROM ANT OUT TO TV SATELLITE RECEIVER VCR IN FROM ANT OUT TO TV IN CH3 CH4 TV ...

Page 11: ... recordings tune the TV to the VCR output channel usually channel 3 or 4 and set your VCR to play If your VCR is a brand other than RCA GE or PROSCAN you may need to program the remote to control the VCR See the next section Programming the Remote Advanced Connection SATELLITE IN IN FROM ANT S VIDEO VIDEO R L AUDIO OUT TO TV SATELLITE RECEIVER VCR IN FROM ANT OUT TO TV L R S VIDEO VIDEO AUDIO IN C...

Page 12: ...al Flow The whole idea of choosing a video input channel can be explained by the way the signal flows through your components and ends up as a picture on your TV screen To learn more about how signal flow works see the example in the Troubleshooting section Step 3 Find the Video Input Channel on your TV Note You do not need to complete this step if you used the basic connection If you used the adv...

Page 13: ...led your system you should contact the service providers DIRECTV or USSB to receive programming Programming with DIRECTV Call 1 800 347 3288 Programming with USSB Call 1 800 204 USSB Step 4 Interactive Setup If you self installed your satellite dish antenna you may have already used the interactive setup to find the dish pointing coordinates acquire and fine tune the signal and run a system test I...

Page 14: ...ibes how to program it The universal remote can be programmed to control most brands of remote controllable TVs If you have an RCA GE or PROSCAN TV you probably don t need to program it at all Setup and Connections 1 Program Guides 3 Tips Troubleshooting 5 Using the Remote Using the Remote 2 The Menu System 4 ...

Page 15: ...screen program guide Press the GUIDE button several times to toggle through the different types of guides INFO Brings up the on screen channel banner Press again to get program details ARROWS Use the navigation arrows to move the on screen highlight up down left or right Using the arrows to highlight a menu item is also called pointing OK Selects a highlighted choice in the menu system MENU Brings...

Page 16: ...nt to the Back button and press OK Programming the Remote Control The satellite receiver s remote can be programmed to control most brands of remote controllable TVs The remote is programmed to control most RCA GE and PROSCAN TVs The remote needs to be programmed to control other manufacturers brands Testing the Remote To determine whether the universal remote needs to be programmed turn on the TV...

Page 17: ...C 012 024 036 037 040 048 051 074 Kawasho 002 011 027 Kenwood 006 011 014 027 Kloss Novabeam 035 043 KTV 078 Loewe 013 Luxman 011 027 LXI 000 013 018 021 023 054 Magnavox 006 007 010 011 013 016 027 033 035 043 049 066 087 089 Marants 013 Marantz 011 013 027 069 Memorex 005 MGA 006 011 014 019 022 027 041 056 061 068 Mitsubishi 006 011 014 019 022 027 041 055 056 061 068 108 MTC 011 019 027 Multiv...

Page 18: ...s each presenting the schedule in a different format Using the program guide is easy as long as you remember the Point and Select rule Point to items on the screen by pressing the arrow keys on the remote or front panel Then press OK to tune to that program 1 The Menu System 4 Tips Troubleshooting 5 Program Guides Program Guides 3 Using the Remote 2 ...

Page 19: ...am Guide or by using the GUIDE button on the remote Family is one of five selectable Profiles Program titles and information Returns you to previous screen Help gives you more information Sort the guide by Topics Movies or Sports Sorts the current guide alphabetically by title Searches guide for specific information Displays more sorting options Takes you to the Main menu Scrolls through the guide...

Page 20: ...o override limits for the current program After the program ends limits are restored Red Lock icon No limits can be accessed or changed A password is required to override limits or access the system AlphaSort icon When selected allows you to sort program titles alphabetically Highlighted Scout binoculars icon A Scout has found program information Highlighted Mail icon Indicates a message in your m...

Page 21: ...ou can point quickly to any channel in the program guide by entering the channel number with the number keys 0 9 For example to point to channel 228 press the numbers 2 2 8 on the remote To point to channel 530 press 5 3 0 Scrolling Channel By Channel The programs that you see on the TV screen make up one section or page of the total program guide You can scroll to other sections using the arrows ...

Page 22: ...FO The Program Details screen appears and gives you several options Then you can select View Channel to tune to that channel Buy Program to purchase the program Other Times to see what other times the program is available The program title is automatically entered and sorted in the AlphaSort control panel The options available to you may vary according to the type of program you select ...

Page 23: ... or INFO buttons Additional Program Guides Besides the Detail Guide Grid Guide and SurfGuide there are a few more guides the Channel Guide the Logo Guide and the Attractions Guide You can access these guides by selecting the Other Guides button at the bottom of the Detail Guide and Grid Guide The Channel Guide Displays a channel s programming schedule in a channel by channel format The Logo Guide ...

Page 24: ...ser profile channel lists and channel groups You can then choose a guide format to view the program information Select the Other Guides button You can select multiple sort parameters For example you could sort the guide by pay per view movies that are available at a future time Select Guide Data and use the arrow and OK buttons to choose the Guide Data group Guide Data lets you see what s on in th...

Page 25: ...tons that sort the guide in different ways The Sorting buttons appear at the bottom of the Grid Guide and Detail Guide Then select PPV in the Channel Groups category Channel Groups is another way to sort types of programming Select Back or press the GO BACK button on the remote to return to the previous guide You can also choose another guide format from the category list ...

Page 26: ...categories and checkmark the themes you would like to appear when you select the Topics button in the guides Programming that fits the description of checkmarked themes will appear in the guide when you sort by the Topics button Movies Select the Movies button to list movies only After selecting Movies the Movies button changes to a Movies Themes button Select the Movies Themes button to sort the ...

Page 27: ...t lists in alphabetical order all the program titles in the current guide Select the AlphaSort button to search for specific program titles that are in the current program guide Use the arrow button to highlight a character then press OK For example to search for the program Auto Racing the first letter you should point to and select is A Words like The A and An appear at the end of a title All ti...

Page 28: ...Scout and select it Select the Enter Text button to set up the information the Scout will look for in the program guide Use the on screen keyboard to enter the desired search parameters For example if you are interested in National Basketball Association events enter a common term you might see in program information like NBA Select Enter Text to set up a Scout If NBA appears within a program titl...

Page 29: ...additional information about the guide Press OK to continue Down Arrow The arrow button allows you to scroll down through other channels in the guide Point to the down arrow and then press OK to scroll down through the program guide The Main menu Brings up the system Main menu Press OK to continue Help button Arrow button Back button Main menu button ...

Page 30: ...is divided into sections such as appetizers entrees and desserts the on screen menus are also separated into sections to help you find the information you need Don t Forget Point and Select As with all of the on screen displays you use Point and Select to navigate 1 Tips Troubleshooting 5 Using the Remote 2 The Menu System The Menu System 4 Program Guides 3 ...

Page 31: ...een displays clear from the screen and you return to TV viewing Press the GO BACK button on the remote You return to the previous on screen display or normal programming Using Help All menus have a Help button For example selecting the Help button from the Main menu shows you information about using the Main menu screen The rest of the Help buttons in the menu system bring up helpful information e...

Page 32: ...d out more about the receiver and remote change how your system looks run the system test and install a new access card Dish Pointing Use to find your dish pointing coordinates and to access the on screen signal strength meter Home Control With the proper equipment this feature lets you control certain devices and appliances in your house Don t Be Afraid to Explore Once you ve learned the basics f...

Page 33: ...in menu you can press the GUIDE button on the remote Displays more sorting options Want More Information Read the section in this book called Program Guides for all the details Family is one of five selectable Profiles Program titles and information Returns you to previous screen Help gives you more information Sort the guide by Topics Movies or Sports Sorts the current guide alphabetically by tit...

Page 34: ...ed on the mail icon in the channel banner is highlighted If the receiver is turned off the power light on the front panel of the receiver flashes Checking Your Mail Select Mailbox on the Main menu or channel banner to view your mail 1 Point to a message and press OK The message is opened for you to read Mail provides the latest information from program providers 2 Press OK again to close the lette...

Page 35: ...ram providers may offer on screen purchase instructions usually as the PPV program begins Choose a PPV program from the program guide Preview a coming attraction by selecting a channel from the Attractions Guide Tuning to a PPV Program When you use the channel buttons or digits on the remote to tune to a Pay Per View channel you need to press the INFO button to bring up the Program Details screen ...

Page 36: ...is option will not be available The options available to you may vary according to the type of program you select Using the Attractions Guide Your program providers may offer future programming events not currently listed in your Program guide These events are called coming attractions and can be previewed in the Attractions Guide 1 Press the GUIDE button on the remote until the Detail Guide or Gr...

Page 37: ...ows you to review upcoming and past purchases The Purchases menu shows you upcoming or past purchases and spending limits The list of purchases may be longer than one screen use the down arrow keys to see more items The display also shows the title channel date time and cost of each program Note that the Past Purchases list might be modified after each billing cycle and show purchases for which yo...

Page 38: ... to indicate a per event spending limit for pay per view programs 1 Point to Spending Limit and press OK You can set a per event spending limit for each Profile 2 Use the digits on the remote or use the arrow keys to enter a single program spending limit After a spending limit is set and the system is locked you must enter a password to purchase a pay per view program that costs more than your spe...

Page 39: ...e easily accessed by using the WHO button on the remote control You can personalize the profile by entering a name You can personalize each profile You can also edit the user profiles Select a profile from the Edit Users control panel By moving down the options you can create or edit the user s channel list set a ratings limit viewing hours per event spending limits and assign a profile password O...

Page 40: ...delete all channels before removing or adding individual channels Also program providers may make additional channels available To prevent new channels from appearing in a profile channel list choose Delete All Chans and checkmark only the channels you want to appear in the list Setting the Ratings Limit The Ratings Limit menu enables you to set a maximum viewing limit for rated movies based on th...

Page 41: ...rs option to limit the total amount of time as well as the viewing hours that a user can watch programming 1 Point to Viewing Hours and press OK You can limit viewing seven days a week 2 Use the digits on the remote or point to the or and press OK to complete the on screen sentence Choose the days to view how many hours can be viewed each day 0 24 hours and when programming can be viewed Be sure t...

Page 42: ...ed a personal password to lock his or her profile When a password is assigned the user must enter the password before he or she can view programs using that profile Profile passwords do not allow access to or editing of the profile limits You must enter the system password to edit profile limits 1 Point to Lock User and press OK Each user can have a password 2 Use the arrow or digit keys to select...

Page 43: ...e unlocked until you turn off the receiver When you turn on the receiver again the system will be locked and the Family profile channel list will be selected If you want to re lock the system without turning off the receiver you can select the lock icon in the channel banner Program Unlock If the system is locked and you want to access a blocked program without unlocking all settings press INFO an...

Page 44: ...rofile If the profile is not password protected you can just press OK to activate it The channel spending ratings and viewing limits associated with the chosen profile will be active only when the system is locked Options The Options menu lets you set up preferences for the look and feel of the system as well as how some of the features work The Options menu lets you change how the system works Th...

Page 45: ...l buttons Front Panel shows a list of the receiver s front panel features Point to an item to see a brief description Back Panel shows a list of the receiver s back panel features Point to an item to see a brief description Glossary shows a list of common satellite system and TV terms Point to a glossary item to see a brief description Look and Feel Default Guide lets you choose which guide appear...

Page 46: ...ecomes invalid Because your specific account information is stored in the access card power failures should have no effect on your satellite system Remote Setup Lets you choose which remote button will control the satellite system if you are using a universal remote that did not come with the system Output Channel Lets you choose on which channel to view satellite programming either channel 3 or c...

Page 47: ...e menu screen that you see may be slightly different from the one pictured here 5 Use the arrows on the remote or the front panel to highlight Zip Code and then press OK 6 Enter the zip code for the dish installation location 7 Record the elevation and azimuth numbers below Elevation _____________ Azimuth ___________ Elevation is the up down angle that the dish is pointed Azimuth is the side to si...

Page 48: ... you are not receiving a signal you need to incrementally adjust the azimuth setting on the dish After you receive a signal you will want to continue to adjust the azimuth to try to get the best possible signal Important Changing transponders is not the same as fine tuning the dish Although the signal strength may appear to change this may be due to different types of interference To fine tune the...

Page 49: ...n menu select Home Control Home Control can control several devices 2 Select a device you would like to control 3 Complete the on screen sentence using the arrow buttons and OK Press OK to scroll through the lists of devices and locations To use the home control feature you must connect one end of the Home Control Data Interface to a remote module attached to the appliance you want to control The ...

Page 50: ...enu system or with a timer Select a device from the Home Control menu screen You can then turn it on turn it off or adjust the brightness for lamp modules Select Edit Setup to change a device Control the device from the menu To schedule a timer 1 Select Set Timer 2 Schedule a timer by completing the on screen sentence You can schedule several timers to control the same device at different times On...

Page 51: ...formation Edit Fetch Menu The Edit Fetch menu gives you the option of using Fetch in two ways You can customize eight functions on the Fetch menu or You can customize the Fetch button on the remote to take a certain action each time it is pressed To view the Edit Fetch Menu press MENU to bring up the Main menu select Options select Look and Feel and then select Edit Fetch The Edit Fetch menu is a ...

Page 52: ...se Show Fetch Menu 5 Select Fetch List from the Edit Fetch menu 6 Choose which eight menu items you would like to include in your customized menu by checkmarking them with the OK key Choose which menu items to include in your customized Fetch menu 7 Press the left arrow key to confirm your selections and return to the menu When you would like to access your customized menu press the FETCH button o...

Page 53: ...ect Fetch Control 4 Choose Assign One Function 5 Select Fetch List from the Edit Fetch menu 6 Choose which menu item you would like to assign to the FETCH button by pointing and selecting Choose which menu item to assign to the FETCH button 7 Press the left arrow key to confirm your selection and return to the menu You may press the FETCH button on the remote and execute the assigned function at a...

Page 54: ...llite system that you are unsure how to answer This section provides the answers to such questions You will find how to run a system test and how to diagnose and correct problems Setup and Connections 1 Program Guides Using the Remote 3 2 Tips Troubleshooting Tips Troubleshooting 5 The Menu System 4 ...

Page 55: ...e Main menu 3 Point to and select Options 4 Point to and select System Options 5 Point to and select System Test 6 If your system does not pass the system test check these potential trouble areas cabling pointing the satellite dish phone connection and access card 7 If you continue to have problems call 1 800 679 4776 Fine Tuning the Signal If you self installed your satellite dish antenna you may...

Page 56: ...ls to your off air antenna or through cable to your home 2 The signal continues through the coaxial cable to the receiver and then to the VCR The signal can also pass through the VCR to the TV The VCR may seem like an unnecessary link in the chain but this setup lets you record programming and off air antenna cable programming Satellite Signal From dish antenna TV Signal From antenna or cable If y...

Page 57: ...essary reprogram the remote Remove all batteries for approximately 12 hours Then replace batteries and if necessary reprogram the remote Blank screen Maybe the device VCR receiver DVD etc connected to the input jacks is not on Try another channel because there may just not be any programming on at that time Receiver will not turn on Check to make sure it is plugged in Check the wall receptacle and...

Page 58: ...he box To avoid confusion and misunderstandings shipments without an RA number clearly visible on the outside of the box will be returned to you at your expense Include a brief note describing the problem and any conversations you have had with Thomson personnel about the problem Include your name address and model serial number of your unit These numbers are located on the back of your receiver I...

Page 59: ...ow you to easily ship the unit back to us Make sure you insure your shipment in case of damage or loss Include with the shipment Evidence of purchase date such as a bill of sale A brief note describing your receiver problem Your name address and phone number Option 2 1 We will send a replacement unit to our exchange point 2 The exchange location will notify you of its arrival 3 Take your unit and ...

Page 60: ...s of programming Installation Shipping damage if the unit was not packed and shipped in the manner prescribed by Thomson Storage fees may be charged by the exchange point if you fail to pickup the replacement unit in a timely manner Product Registration Please complete and mail the Product Registration Card packed with your product It will make it easier to contact you should it ever be necessary ...

Page 61: ...f Part 68 FCC Rules and Regulations The telephone company may make changes in its communications facilities equipment operations of procedures where such action is required in the operation of its business and not inconsistent with FCC Rules and Regulations If these changes are expected to affect the use or performance of your telephone equipment the telephone company must give you adequate notice...

Page 62: ...emote for convenience WHO INPUT ANTENNA 1 2 3 4 5 6 7 8 9 0 INFO MENU GUIDE OK CLEAR FETCH VOL CHAN MUTE GO BACK TV SAT ON OFF HCDSS10 Home Control Kit contains a Data Interface that connects to the receiver and a lamp module HC10LM Lamp module lets you control incandescent lamps Use to dim brighten and turn lamps on off HC20AM or HC30AM Appliance modules turn small appliances like coffee pots pop...

Page 63: ...eks for delivery All accessories are subject to availability Prices are subject to change A complete and correct order will save you days of waiting IMPORTANT Copy complete account number from your Discover Card My card expires United States and Canada Orders To place your order by phone have your Visa MasterCard or Discover Card ready and call the toll free number listed below between 8AM and 10P...

Page 64: ...tions 43 Profiles 36 Program Guide 16 Purchases 32 Timers 36 Movies button 23 O Options menu 41 Other Guides Attractions Guide 21 button 21 P Passwords 32 Pay per view programs 32 tuning to 32 Power on off 12 54 Profiles channel lists 37 choosing 41 locking 39 menu 29 38 ratings limits 37 spending limits 39 unlocking 40 viewing hours 38 Program guides 16 18 anatomy 16 Attractions Guide 21 buttons ...

Page 65: ...y products to the Indianapolis address listed in this manual or on the carton This will only add delays in service for your product 10330 North Meridian Street Indianapolis IN 46290 1998 Thomson Consumer Electronics Inc Trademark s Registered Marca s Registrada s Printed in USA TOCOM 15351410 100 RECYCLED PAPER MINIMUM 40 POST CONSUMER ...

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