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CABLE MODEM

Summary of Contents for DCM305

Page 1: ...0111010110111100110100 0100101101001111010111 101010101011100110111011 10110110101100101111110 11010110110110011100111 011101001110111101101101 10101010101101101110010 0101101011101010011010 10111010110111100110100 010011110101110110111000 101010101011100110111011 10110110101100101111110 11010110110110011100111 011101001110111101101101 10101010101101101110010 CABLE MODEM ...

Page 2: ...ystem and offers DOCSIS Baseline Privacy to promote secure internet transactions Power cord Requirement This product must be operated with the supplied line cord or with a line cord meeting IEC227 H03 VV F or IEC227 H03 VVH2 F having conductors with a cross sectional area not less than 75mm2 Operating Information Operating Temperature 0 40 C 32 104 F Storage Temperature 30 to 65 C If you purchased...

Page 3: ...ut Using the Installation Wizard 12 Using Windows 98 SE for USB Connection 13 Using Windows 2000 for USB Connection 16 Using Windows Me for USB Connection 19 Using Windows XP for USB Connection 20 Ethernet Connection to One Computer 22 Connecting More Than Two Computers to the Cable Modem 23 Activating the Cable Modem 24 Initialization Mode 24 Using the Cable Modem 26 Indicators Operational Mode 2...

Page 4: ... the number of programs you are running at the same time the capacity of your ISP network traffic levels the number of Ethernet or USB devices in use on your computer Your cable company may or may not fully support the speed capabilities of this modem What s on the CD ROM Insert the cable modem CD ROM into your CD ROM drive to view troubleshooting tips the internal diagnostics and other valuable i...

Page 5: ...ty of peripherals However if you have other peripherals that send and receive a lot of information such as speakers printers or scanners we recommend using an Ethernet card to support this modem IBM PC COMPATIBLE MACINTOSH CPU Pentium preferred PowerPC or higher System RAM 16MB 32MB preferred 24MB 32MB preferred Operating System Windows 95 NT 98SE 2000 Me XP Mac OS 7 6 1 or higher Linux Available ...

Page 6: ...ctronic messages that can be transported over the same wires your cable company uses to transport video signals A set of rubber pads have been packaged with your modem These pads or feet can be attached to keep the modem from sliding around on your desktop You have 2 options for placing the pads Option 1 Attach the pads to the four slight indentations on the back of the modem Option 2 Attach the p...

Page 7: ... your cable company to make sure you have everything you need to begin they ll know if you need to install special software or re configure your computer to make your cable internet service work for you Contact Your Local Cable Company You will need to contact your cable company to establish an internet account before you can use your modem You should have the following information which you will ...

Page 8: ... to the modem at all times Keeping your modem plugged in will keep it connected to the Internet This means that it will always be ready when you are To disconnect your computer from the Internet press the ON OFF button Important Information Your cable company should always be consulted before installing a new cable outlet Do not attempt any rewiring without contacting your cable company first Note...

Page 9: ... The line will be connected to the jack which should be labeled either IN CABLE IN CATV CATV IN etc B Connected to a wall mounted cable outlet C Coming out from under a baseboard heater or other location See Figure 1 for the wiring example Fig 1 Basic Home Wiring TV converter TV converter Modem TV TV TV PC TV converter Cable drop New 2 way splitter one leg direct to modem other leg to IN on next s...

Page 10: ...onnection Information The cable modem supports both Ethernet and USB connections simultaneously Coaxial Cable AC Power Supply Note Only use the power supply provided with this unit Using other power supplies may damage the unit Note Graphics used within this publication are for representation only ...

Page 11: ...odem The Installation Wizard serves as your step by step guide to connecting and configuring your cable modem 1 Before you begin close all open applications and dialog boxes as they may interfere with your cable modem installation 2 Insert the RCA cable modem CD into the CD ROM drive of your computer A menu of options appears Fig 3 3 Click Install RCA Cable Modem If the options menu does not autom...

Page 12: ... your cable service Fig 6 If you re using a splitter click on Installing a splitter The splitter diagram appears Fig 7 When you re finished hit the Back button 7 Click Next to go to the next screen 8 The Installation Wizard prompts you to attach the power supply Fig 8 Use only the power supply that accompanied this unit Using other power supplies may damage the unit A Insert the plug from the AC p...

Page 13: ...RCA cable modem to the USB port on your computer Fig 9 Connect the other end of the USB cable to the USB port on the cable modem Fig 9 10 If the modem is detected the Windows Found New Hardware window appears and the Installation Complete screen appears Next you need to install the USB driver for your operating system If you have Windows 98 SE go to step 6 on page 13 If you have Windows 2000 go to...

Page 14: ...t the supplied RCA cable modem CD ROM Wait momentarily for the cable modem CD window display 4 Close all open applications and dialog boxes including the cable modem CD window Note Open applications may interfere with your cable modem installation 5 Connect one end of the USB cable to the USB port located on the back of your computer Connect the other end of the USB cable to the USB port on the ca...

Page 15: ...ows 98 SE does not recognize the cable modem s presence because your BIOS Basic Input Output System settings may not permit USB and or Plug and Play devices Please contact your computer s customer service department 7 Choose Search for the best driver recommended option and click Next Fig 13 8 Choose only the CD ROM drive option and click Next Fig 14 9 Choose The updated driver recommended option ...

Page 16: ...ound was NOT the RCA or Thomson USB Cable Modem A Click Back to return to the previous window B Ensure that you have selected the CD ROM option C In addition to the CD ROM selection choose Specify a location Fig 17 D In the location box type in your CD ROM drive For example if your CD ROM is located on the E drive type E E Click Next to continue The search should find the driver for the RCA or Tho...

Page 17: ... ROM that accompanied your cable modem 14 Windows now informs you that the installation is complete Click on Finish to finalize the process Fig 18 When the System Settings Change window appears click Yes to restart your computer 15 The cable modem installation is now complete To validate a proper installation perform the following instructions A Click on the Start icon in the lower left hand corne...

Page 18: ...o initiate the search for drivers for your USB device Fig 19 Note If Windows 2000 does not recognize the cable modem s presence your BIOS settings may not permit USB and or Plug and Play devices Please contact your computer s customer service department 7 Choose the Search for a suitable driver for my device recommended option and click Next Fig 20 8 Choose ONLY the CD ROM option and click Next Fi...

Page 19: ...he RCA or Thomson DCM 3xx Cable Modem A Click Back to return to the previous window B Ensure that you have selected the CD ROM option C In addition to the CD ROM option choose Specify a location Click on Next to continue Fig 23 D In the location box type in your CD ROM drive For example if your CD ROM is located on the E drive type E Click on Ok to continue E Click Next to continue The search shou...

Page 20: ... the Windows 2000 CD ROM if necessary and reinsert the cable modem CD ROM that accompanied your cable modem 13 Click on Finish to complete the process Fig 24 14 The cable modem installation is now complete To validate a proper installation perform the following instructions A Click on the Start icon in the lower left hand corner of your screen B Select Settings followed by Control Panel The Contro...

Page 21: ...river for the RCA or Thomson USB Cable Modem Fig 26 Click on Finish to complete the process 8 When the System Settings Change window appears click Yes to restart your computer Fig 27 9 The Thomson cable modem installation is now complete To validate a proper installation perform the following instructions Click on the Start icon in the lower left hand corner of your screen Select Settings followed...

Page 22: ...unit Choose the Install the software automatically Recommended option and click Next Note If Windows XP does not recognize the cable modem s presence i e the Welcome to the New Hardware Wizard did not automatically appear your BIOS settings may not permit USB and or Plug and Play devices Please contact your computer s customer service department 7 Your computer will install the drivers for the RCA...

Page 23: ...r left hand corner of your screen Select Settings followed by Control Panel The Control Panel window will appear Double click on the System icon and select the Device Manager Scroll down the list until you come to Network Adapters Double click on Network Adapters The RCA or Thomson USB Cable Modem should exist If RCA or Thomson USB Cable Modem does not exist the cable modem was NOT installed corre...

Page 24: ...accompanied this unit Using other adapters may damage the unit 3 Connect one end of the Ethernet cable straight wired see below to the Ethernet port on the back of your computer and the other end to the ETHERNET port on the cable modem s back panel Make sure that the Ethernet cable is straight wired not null or crossover wired However you will need a crossover type cable if you are connecting the ...

Page 25: ...Ethernet cable one for each computer to be connected If you have a hub with an uplink port a straight through cable can be used in combination with that port in lieu of the crossover cable An uplink port has a small switch on it to change the polarity of the connection It can accept either a crossover or a straight cable depending on the setting Fig 32 Ethernet Hub Connection CABLE RESET ETHERNET ...

Page 26: ... address and is downloading its configuration file from the Internet Service Provider ISP 5 Registering The cable modem configuration is complete It is registering its as configured settings with your Cable Operator Once complete the POWER INTERNET PC LINK and CABLE CABLE ACTIVITY indicators stop flashing and remain on Actual button names may vary per model Initialization Mode After you install th...

Page 27: ... and on when the power is activated and in the operational mode PC LINK Indicates whether the connection between the computer and the modem is active ready to transmit receive or actually transmitting receiving The light is off when no carrier is present or the modem is in standby mode on when the carrier is present but there s no transmit receive activity and flashing when there is transmit recei...

Page 28: ... modem It will start up again in Initialization Mode see page 24 Factory Default Reset Unplug the modem from the AC power Press and hold the reset switch while plugging the modem into AC power Continue holding the switch Release the switch when all lights come on about 6 seconds This will return the modem to a factory out of box condition This should only be done if the cable modem has been taken ...

Page 29: ... information services and a connection to the World Wide Web Q Can I watch TV and surf the Internet at the same time A Absolutely And your phone line won t be tied up while you re online Q Can I run more than one computer on the modem A Yes a single cable modem can support up to 32 computers using Ethernet connectivity Q What do you mean by Broadband A Simply put it means you ll be getting informa...

Page 30: ...adiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is en...

Page 31: ...anel Minimum System Requirements IBM PC COMPATIBLE MACINTOSH CPU Pentium preferred PowerPC or higher System RAM 16MB 32MB preferred 24MB 32MB preferred Operating System Windows 95 NT 98SE 2000 Me XP Linux Mac OS 7 6 1 or higher Available Disk Space 125MB 50MB Sound Card Required N A Video VGA or better SVGA preferred VGA or better SVGA built in preferred CD ROM Drive Required Required Ethernet 10B...

Page 32: ...hing when there is transmit receive activity CABLE CABLE LINK Indicates the status of your cable connection The light is off when no cable connection is detected or the modem is in standby mode and fully lit when the modem is registered with the network and data can be sent ACTIVITY CABLE ACTIVITY Indicates the existence of data traffic in the cable lines The light is off when no data traffic is p...

Page 33: ...at connects the modem to the cable system HTTP HyperText Transfer Protocol Invisible to the user HTTP is used by servers and clients to communicate and display information on a client browser Hub A device used to connect multiple computers to the cable modem IP Address A unique 32 bit address assigned to every device in a network An IP Internet Protocol address has two parts a network address and ...

Page 34: ...multimedia Inc Trademark s Registered Marca s Registrada s Printed in USA TOCOM 15863730 THOMSON Please do not send any products to the Indianapolis address listed in this manual or on the carton This will only add delays in service for your product Visit the RCA web site at www rca com ...

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