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rayteccctv.com
Raytec Global Tel: +44 (0) 1670 520055
Americas Tel: +1 613 270 9990
Basic Troubleshoot
• Check if the camera and illuminator are aligned correctly.
• For Infra-Red illumination, ensure that a Day and Night or Black and White
camera is used and that the camera switches correctly into night mode.
• Check camera and lens. Is iris fully open at night and set correctly? Ensure
camera is fully operational and has correct night time settings and capability.
• Ensure correct illuminator lens angle selected for required distance – check
stated performance.
• Check the LED status indicator: if green LED indicator is lit on the bottom of
the unit, then the unit is receiving power.
• If powering from PoE, ensure Power Sourcing Equipment (PSE) is suitably
rated for the VARIO2 IPPOE unit – see page 6 for required ratings – and for
all 8 size units check correct PoE Detection Resistance has been selected
– see page 7.
• If powering from low voltage 24V DC, check voltage applied and that power
supply is suitably rated for the VARIO2 IPPOE unit – see page 7 for required
ratings.
• Check connection and wiring of CAT5 / 6 cable to VARIO2 IPPOE. Verify
link has been established with the router / switch to which the illuminator is
connected and that the wiring is compatible with T-568B wiring standard.
• If the illuminators are correctly wired to the network, run the Raytec DiscoMan
Tool and try to discover the illuminator on the network.
• If the illuminator is discovered and the “State” indicator is grey, this indicates
that there is no communication with the illuminator. Ensure IP Address and
Subnet Mask of computer and illuminator are set within the same range.
If not, alter IP address of illuminator or Enable DHCP on illuminator for
automatic allocation of suitable IP address.
• Use a Ping command to see if the illuminator and device are on the same
network and have communication.
• If still unsuccessful try a different web browser.
• If no communication possible after above steps, please contact Raytec for
further support or consider a Hard Reset of the illuminator.
(Note : The light source (LEDs) of this illuminator is not replaceable. When
the unit reaches its end of life the whole illuminator shall be replaced and
re-cycled where possible)
