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HOW TO ORDER

REPAIR PARTS

Selling prices will be furnished on request or parts 
will be shipped at prevailing prices and you will be 
billed accordingly.

WHEN ORDERING REPAIR PARTS, ALWAYS GIVE 

THE FOLLOWING INFORMATION:

 

• PART NUMBER

 

• PART NAME

 

• MODEL NUMBER

ADDRESS ORDERS TO:

 

RAYNOR GARAGE DOORS

 

Technical Support Group

 

6050 S. Country Club Road

 

Tucson, Arizona 85706

SERVICE INFORMATION TOLL FREE NUMBER:

1-800-528-9131

RAYNOR ONE-YEAR LIMITED WARRANTY

LIFETIME MOTOR AND BELT LIMITED WARRANTY

RAYNOR

®

 (“Seller”) warrants to the fi rst retail purchaser of this product, for the residence in which this product is originally installed, 

that it is free from defect in materials and/or workmanship for a period of one year from the date of purchase and that the motor 
and belt is free from defect in materials and/or workmanship for the lifetime of the product. The proper operation of this product is 
dependent on your compliance with the instructions regarding installation, operation, maintenance and testing. Failure to comply 
strictly with those instructions will void this limited warranty in its entirety.

If, during the limited warranty period, this product appears to contain a defect covered by this limited warranty, call 1-800-528-9131, 
toll free, before dismantling this product. Then send this product, pre-paid and insured, to our service center for warranty repair. You 
will be advised of shipping instructions when you call. Please include a brief description of the problem and a dated proof-of-purchase 
receipt with any product returned for warranty repair. Products returned to Seller for warranty repair, which upon receipt by Seller are 
confi rmed to be defective and covered by this limited warranty, will be repaired or replaced (at Seller’s sole option) at no cost to you 
and returned pre-paid. Defective parts will be repaired or replaced with new or factory-rebuilt parts at Seller’s sole option.

ALL IMPLIED WARRANTIES FOR THE PRODUCT, INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTIES OF 
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED IN DURATION TO THE ONE-YEAR LIMITED 
WARRANTY PERIOD SET FORTH ABOVE (EXCEPT THE IMPLIED WARRANTIES WITH RESPECT TO THE MOTOR AND BELT, WHICH 
ARE LIMITED IN DURATION TO THE LIFETIME LIMITED WARRANTY PERIOD FOR THE MOTOR AND BELT), AND NO IMPLIED 
WARRANTIES WILL EXIST OR APPLY AFTER SUCH PERIOD.  Some States do not allow limitations on how long an implied 
warranty lasts, so the above limitation may not apply to you. THIS LIMITED WARRANTY DOES NOT COVER NON-DEFECT DAMAGE, 
DAMAGE CAUSED BY IMPROPER INSTALLATION, OPERATION OR CARE (INCLUDING, BUT NOT LIMITED TO ABUSE, MISUSE, 
FAILURE TO PROVIDE REASONABLE AND NECESSARY MAINTENANCE, UNAUTHORIZED REPAIRS OR ANY ALTERATIONS TO THIS 
PRODUCT), LABOR CHARGES FOR REINSTALLING A REPAIRED OR REPLACED UNIT, REPLACEMENT OF BATTERIES AND LIGHT 
BULBS OR UNITS INSTALLED FOR NON-RESIDENTIAL USE.

THIS LIMITED WARRANTY DOES NOT COVER ANY PROBLEMS WITH, OR RELATING TO, THE GARAGE DOOR OR GARAGE 
DOOR HARDWARE, INCLUDING BUT NOT LIMITED TO THE DOOR SPRINGS, DOOR ROLLERS, DOOR ALIGNMENT OR HINGES. 
THIS LIMITED WARRANTY ALSO DOES NOT COVER ANY PROBLEMS CAUSED BY INTERFERENCE. ANY SERVICE CALL THAT 
DETERMINES THE PROBLEM HAS BEEN CAUSED BY ANY OF THESE ITEMS COULD RESULT IN A FEE TO YOU. 

UNDER NO CIRCUMSTANCES SHALL SELLER BE LIABLE FOR CONSEQUENTIAL, INCIDENTAL OR SPECIAL DAMAGES ARISING 
IN CONNECTION WITH USE, OR INABILITY TO USE, THIS PRODUCT. IN NO EVENT SHALL SELLER’S LIABILITY FOR BREACH 
OF WARRANTY, BREACH OF CONTRACT, NEGLIGENCE OR STRICT LIABILITY EXCEED THE COST OF THE PRODUCT COVERED 
HEREBY. NO PERSON IS AUTHORIZED TO ASSUME FOR US ANY OTHER LIABILITY IN CONNECTION WITH THE SALE OF THIS 
PRODUCT. 

Some states do not allow the exclusion or limitation of consequential, incidental or special damages, so the above limitation or 
exclusion may not apply to you. This limited warranty gives you specifi c legal rights, and you may also have other rights which vary 
from state to state.

RAYNOR

®

 GARAGE DOORS 

SERVICE IS ON CALL

OUR LARGE SERVICE ORGANIZATION

 SPANS AMERICA

INSTALLATION AND SERVICE INFORMATION IS AS 

NEAR AS YOUR TELEPHONE FIVE DAYS A WEEK. 

SIMPLY DIAL OUR TOLL FREE NUMBER:

1-800-472-9667

For professional installation, parts and service,

 

contact your local RAYNOR

®

 GARAGE DOORS 

distributor. Look for him in the Yellow Pages, 
or visit our Dealer Locator on our Website 
www.Raynor.com.

 

© 2011, The Chamberlain Group, Inc.

114A4290C 

All Rights Reserved 

Summary of Contents for 3270RGD

Page 1: ...read this manual and the enclosed safety materials carefully Fasten the manual near the garage door after installation The door WILL NOT CLOSE unless the Protector System is connected and properly ali...

Page 2: ...age door opener 28 Having a problem 29 Diagnostic chart 30 Programming 31 32 To add or reprogram a hand held remote control 31 To erase all codes 31 3 Button remotes 31 To add reprogram or change a Ke...

Page 3: ...lement Preparing your garage door Before you begin Disable locks Remove any ropes connected to garage door Complete the following test to make sure your garage door is balanced and is not sticking or...

Page 4: ...t garage doors berglass steel aluminum door with glass panels etc See page 19 for details Header Wall Gap between oor and bottom of door must not exceed 1 4 6 mm OR Extension Spring Torsion Spring Ver...

Page 5: ...ories will depend on the model purchased If anything is missing carefully check the packing material Parts may be stuck in the foam Hardware for installation is also listed below Multi Function Door C...

Page 6: ...SERIOUS damage to opener ONLY use bolts fasteners mounted in top of motor unit ASSEMBLY STEP 2 Set the Belt Tension By hand thread the spring trolley nut on the threaded shaft until it is nger tight...

Page 7: ...er They could be caught in garage door or opener mechanisms 9 Install wall mounted garage door control within sight of the garage door out of reach of children at minimum height of 5 feet 1 5 m away f...

Page 8: ...ches exceeds the height available in your garage use the maximum height possible or refer to page 9 for ceiling installation To prevent possible SERIOUS INJURY or DEATH Header bracket MUST be RIGIDLY...

Page 9: ...OWN ACTUAL SIZE CEILING HEADER BRACKET INSTALLATION Extend the vertical centerline onto the ceiling as shown Center the bracket on the vertical mark no more than 6 15 cm from the wall Make sure the ar...

Page 10: ...ON STEP 4 Position the Opener Follow instructions which apply to your door type as illustrated SECTIONAL DOOR OR ONE PIECE DOOR WITH TRACK A 2x4 laid at is convenient for setting an ideal door to rail...

Page 11: ...line with the header bracket if the bracket is not centered above the door 7 Remove the 2x4 Operate the door manually If the door hits the rail raise the header bracket NOTE DO NOT connect power to op...

Page 12: ...bottom screw allowing 1 8 3 mm to protrude above wall surface Position bottom of door control on screw head and slide down to secure Adjust screw for snug t Install top screw with care to avoid cracki...

Page 13: ...ley ONLY when garage door is CLOSED Weak or broken springs or unbalanced door could result in an open door falling rapidly and or unexpectedly NEVER use emergency release handle unless garage doorway...

Page 14: ...compliance with ALL local electrical and building codes NEVER use an extension cord 2 wire adapter or change plug in ANY way to make it t outlet Be sure the opener is grounded If permanent wiring is r...

Page 15: ...eiving eye lens The mounting brackets are designed to clip onto the track of sectional garage doors without additional hardware Be sure power is NOT connected to the garage door opener BEFORE installi...

Page 16: ...with lag screws Not provided If using extension brackets or wood blocks adjust right and left assemblies to the same distance out from the mounting surface Make sure all door hardware obstructions are...

Page 17: ...l wire from both sensors to the garage door opener Attach the wire to the wall and ceiling with the staples Figure 6 Option B Pre Wired Installation If your garage already has wires installed for the...

Page 18: ...ng the door will reverse If the door is already open it will not close The opener lights will blink 10 times See page 15 Figure 10 ALIGNING THE SAFETY REVERSING SENSORS Plug in the opener The indicato...

Page 19: ...depending on your door s construction Metal or lightweight doors using a vertical angle iron brace between the door panel support and the door bracket Drill 3 16 fastening holes Secure the door bracke...

Page 20: ...he door if required for your installation Refer to the dotted line optional placement drawing HARDWARE SHOWN ACTUAL SIZE Self Threading Screw 1 4 14x5 8 Door Bracket Top of Door Inside Garage Door Bra...

Page 21: ...e up and join sections Select holes as far apart as possible to increase door arm rigidity Figure 3 Hole alignment alternative If holes in curved arm are above holes in straight arm disconnect straigh...

Page 22: ...tton The trolley will travel to the fully closed position Figure 6 Manually close the door and lift the door arm to the trolley The arm should touch the trolley just ahead of the door arm connector ho...

Page 23: ...orce as explained in Adjustment Step 2 If the door does not close completely Increase down travel Turn the down limit adjustment screw counterclockwise One turn equals 2 5 cm of travel If door still w...

Page 24: ...by turning the control clockwise Make small adjustments until the door completes a close cycle After each adjustment run the opener through a complete travel cycle Do not increase the force beyond the...

Page 25: ...nt of the opener Without a properly installed safety reversing sensor persons particularly small children could be SERIOUSLY INJURED or KILLED by a closing garage door Without a properly installed saf...

Page 26: ...r 4 1 2 minutes or provide constant light when the Light feature on the Multi Function Door Control is activated Bulb size is A19 Bulb power is 100 watts maximum OPERATION To reduce the risk of SEVERE...

Page 27: ...signed to prevent operation of the door from hand held remote controls However the door will open and close from the Door Control the Outside Keylock and the Keyless Entry Accessories To activate pres...

Page 28: ...ite lithium grease to the rail The lithium battery should produce power for up to 5 years To replace battery use the visor clip or screwdriver blade to pry open the case as shown Insert battery positi...

Page 29: ...st after adjustments to force or travel limits The need for occasional adjustment for the force and limit settings is normal Weather conditions in particular can affect door travel Refer to Adjustment...

Page 30: ...t does not activate disconnect door control wires from motor unit Momentarily short across red and white terminals with jumper wire If motor unit activates replace door control wires Symptom Sending i...

Page 31: ...that you wish to operate your garage door 3 Release the button when the motor unit lights blink It has learned the code If light bulbs are not installed two clicks will be heard 1 Press and hold the b...

Page 32: ...ights will blink once when the PIN has been learned Test by pressing the new PIN then press ENTER The door should move To set a temporary PIN You may authorize access by visitors or service people wit...

Page 33: ...10A20 3V2032 Lithium battery 4 29B137 Remote control visor clip 5 41A5047 1 Door bracket w clevis pin fastener 6 41A2828 Emergency release rope handle assembly 7 178B34 Straight door arm section 8 41A...

Page 34: ...11 41D3058 Universal replacement motor Complete with Motor worm bracket bearing assembly RPM sensor 12 41A5525 13 Cover 13 41A2818 Limit switch drive retainer 14 41D3452 Limit switch assembly 15 41A2...

Page 35: ...side by entering code on specially designed keyboard Also can add a temporary pass code for visitors or service persons This temporary code can be limited to a programmable number of hours or entries...

Page 36: ...OVE EXCEPT THE IMPLIED WARRANTIES WITH RESPECT TO THE MOTOR AND BELT WHICH ARE LIMITED IN DURATION TO THE LIFETIME LIMITED WARRANTY PERIOD FOR THE MOTOR AND BELT AND NO IMPLIED WARRANTIES WILL EXIST O...

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