HOW TO ORDER
REPAIR PARTS
Selling prices will be furnished on request or parts
will be shipped at prevailing prices and you will be
billed accordingly.
WHEN ORDERING REPAIR PARTS, ALWAYS GIVE
THE FOLLOWING INFORMATION:
• PART NUMBER
• PART NAME
• MODEL NUMBER
ADDRESS ORDERS TO:
RAYNOR GARAGE DOORS
Technical Support Group
6050 S. Country Club Road
Tucson, Arizona 85706
SERVICE INFORMATION TOLL FREE NUMBER:
1-800-528-9131
RAYNOR ONE-YEAR LIMITED WARRANTY
LIFETIME MOTOR AND BELT LIMITED WARRANTY
RAYNOR
®
(“Seller”) warrants to the fi rst retail purchaser of this product, for the residence in which this product is originally installed,
that it is free from defect in materials and/or workmanship for a period of one year from the date of purchase and that the motor
and belt is free from defect in materials and/or workmanship for the lifetime of the product. The proper operation of this product is
dependent on your compliance with the instructions regarding installation, operation, maintenance and testing. Failure to comply
strictly with those instructions will void this limited warranty in its entirety.
If, during the limited warranty period, this product appears to contain a defect covered by this limited warranty, call 1-800-528-9131,
toll free, before dismantling this product. Then send this product, pre-paid and insured, to our service center for warranty repair. You
will be advised of shipping instructions when you call. Please include a brief description of the problem and a dated proof-of-purchase
receipt with any product returned for warranty repair. Products returned to Seller for warranty repair, which upon receipt by Seller are
confi rmed to be defective and covered by this limited warranty, will be repaired or replaced (at Seller’s sole option) at no cost to you
and returned pre-paid. Defective parts will be repaired or replaced with new or factory-rebuilt parts at Seller’s sole option.
ALL IMPLIED WARRANTIES FOR THE PRODUCT, INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED IN DURATION TO THE ONE-YEAR LIMITED
WARRANTY PERIOD SET FORTH ABOVE (EXCEPT THE IMPLIED WARRANTIES WITH RESPECT TO THE MOTOR AND BELT, WHICH
ARE LIMITED IN DURATION TO THE LIFETIME LIMITED WARRANTY PERIOD FOR THE MOTOR AND BELT), AND NO IMPLIED
WARRANTIES WILL EXIST OR APPLY AFTER SUCH PERIOD. Some States do not allow limitations on how long an implied
warranty lasts, so the above limitation may not apply to you. THIS LIMITED WARRANTY DOES NOT COVER NON-DEFECT DAMAGE,
DAMAGE CAUSED BY IMPROPER INSTALLATION, OPERATION OR CARE (INCLUDING, BUT NOT LIMITED TO ABUSE, MISUSE,
FAILURE TO PROVIDE REASONABLE AND NECESSARY MAINTENANCE, UNAUTHORIZED REPAIRS OR ANY ALTERATIONS TO THIS
PRODUCT), LABOR CHARGES FOR REINSTALLING A REPAIRED OR REPLACED UNIT, REPLACEMENT OF BATTERIES AND LIGHT
BULBS OR UNITS INSTALLED FOR NON-RESIDENTIAL USE.
THIS LIMITED WARRANTY DOES NOT COVER ANY PROBLEMS WITH, OR RELATING TO, THE GARAGE DOOR OR GARAGE
DOOR HARDWARE, INCLUDING BUT NOT LIMITED TO THE DOOR SPRINGS, DOOR ROLLERS, DOOR ALIGNMENT OR HINGES.
THIS LIMITED WARRANTY ALSO DOES NOT COVER ANY PROBLEMS CAUSED BY INTERFERENCE. ANY SERVICE CALL THAT
DETERMINES THE PROBLEM HAS BEEN CAUSED BY ANY OF THESE ITEMS COULD RESULT IN A FEE TO YOU.
UNDER NO CIRCUMSTANCES SHALL SELLER BE LIABLE FOR CONSEQUENTIAL, INCIDENTAL OR SPECIAL DAMAGES ARISING
IN CONNECTION WITH USE, OR INABILITY TO USE, THIS PRODUCT. IN NO EVENT SHALL SELLER’S LIABILITY FOR BREACH
OF WARRANTY, BREACH OF CONTRACT, NEGLIGENCE OR STRICT LIABILITY EXCEED THE COST OF THE PRODUCT COVERED
HEREBY. NO PERSON IS AUTHORIZED TO ASSUME FOR US ANY OTHER LIABILITY IN CONNECTION WITH THE SALE OF THIS
PRODUCT.
Some states do not allow the exclusion or limitation of consequential, incidental or special damages, so the above limitation or
exclusion may not apply to you. This limited warranty gives you specifi c legal rights, and you may also have other rights which vary
from state to state.
RAYNOR
®
GARAGE DOORS
SERVICE IS ON CALL
OUR LARGE SERVICE ORGANIZATION
SPANS AMERICA
INSTALLATION AND SERVICE INFORMATION IS AS
NEAR AS YOUR TELEPHONE FIVE DAYS A WEEK.
SIMPLY DIAL OUR TOLL FREE NUMBER:
1-800-472-9667
For professional installation, parts and service,
contact your local RAYNOR
®
GARAGE DOORS
distributor. Look for him in the Yellow Pages,
or visit our Dealer Locator on our Website
www.Raynor.com.
© 2011, The Chamberlain Group, Inc.
114A4290C
All Rights Reserved