Troubleshooting procedure
Use the following table to identify problems and
remedial actions.
Symptom
Action
No connection can be made to the scanner.
Ensure the data cable (if used) is connected at both ends and is in
good condition.
If using a Wi-Fi (wireless) connection to the scanner unit, check
that you have entered the correct Wi-Fi passcode for the SSID that
matches your scanner. Both the SSID and Wi-Fi passcode are
provided on the scanner packaging, and are also shown on the serial
number label on the underside of the unit. Refer to your multifunction
display (MFD) documentation for further information.
If the scanner unit has shut down, awaken it by using the
Power Up
Radar
option in the Shortcut screen, accessible on your MFD by
momentarily pressing the MFD’s power key. The Radar unit will shut
down within 30 minutes if neither a wired (RayNet) connection, nor a
wireless (Wi-Fi) connection can be made to a multifunction display
unit (MFD).
Ensure power supply thermal breaker has not tripped or fuse has not
blown. If necessary, reset breaker or replace fuse ONCE ONLY. If
breaker keeps tripping or fuse keeps blowing, contact a Raymarine
authorized dealer for assistance.
Ensure power supply maintains the correct voltage when the system
is switched on.
Ensure all products in the system have the correct software. Refer to
www.raymarine.com/software/
for the latest software updates and the
software update procedure for your product.
If the Quantum™ Radome is connected to the multifunction display
(MFD) via a SeaTalk
hs
or RayNet network switch, ensure that:
• All relevant equipment is correctly connected to the network switch.
• The network switch power supply is satisfactory.
• The network switch is in good condition.
• Network cables are securely connected and in good condition.
Displayed bearing is different to the true bearing.
Carry out the bearing alignment procedure described in the MFD
Operations manual.
Retain your Wi-Fi passcode
To connect to the Radar using Wi-Fi (wireless), you
will need to know the unit’s
SSID
, and
Passcode
(password).
Both the SSID and Passcode are provided on the
Radar scanner packaging, on the serial number label
on the underside of the unit, on a label attached
to the power cable and on spare serial number
labels supplied in the box. You may wish to make a
separate note of this information (kept in a secure
location). You should also keep the Radar scanner
packaging in a safe place for future reference.
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Quantum Radome
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