ray FACE, User Manual

Page: 84 / 91

RAYFace Appendix B. Messages
84
Message Cause Guide
Wrong update file has
been loaded. There is a problem with
the firmware binary file.
Retry to update the firmware.
If the same error message appears,
download the firmware binary file again.
A problem occurred
while
updating
firmware.
An error occurred while
updating firmware.
Restart the device.
If the problem persists even after restart,
contact your sales representative.
This firmware file
version is not
compatible with the
RAYFace software.
The selected firmware
binary file is not the
version supported by
RAYFace.
Select the firmware binary file of the
version supported by RAYFace.
This binary file is not
intended for capturing
on the RAYFace. The selected file is not
RAYFace
firmware
binary file.
Select the proper firmware binary file of
RAYFace.
Unable to connect to
device.
The IP setting has been
changed or the network
cable is disconnected.
Check the network cable connection and
IP settings.
Invalid network
address format.
The IP address, netmask
and gateway address
format is incorrect.
Set a correct IP address, netmask, and
gateway address format.
The IP address
entered conflicts with
other devices.
The IP address specified
as static IP is being used
on another device.
Change the IP address.
Unable to get IP
address from DHCP
server. There is no DHCP server
accessible
from
RAYFace.
Check the network connection and make
sure it is connected to the DHCP server.
The default gateway is
not on the network
segment
(Subnet)
defined in the IP
address and subnet
mask.
The gateway is not on
the same network as the
IP address.
The IP address and gateway must be on
the same network defined by the
netmask.
Check the network configuration.