Raven Scanner Compact WiFi User Manual Download Page 27 | Manualshive

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Troubleshooting

Clearing Paper Jams

In the event of a paper jam, follow the procedures below to remove the paper:

1. Press the ADF Release button to open the feeder cover.
2. Carefully pull the paper out of the feed tray.
3. Close the feeder cover. Your Scanner is now ready to use.

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[email protected] | 1-800-713-9009 | raven.com/support

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Summary of Contents for Scanner Compact WiFi

Page 1: ...Raven Scanner Compact WiFi User Manual support raven com 1 800 713 9009 raven com support ...

Page 2: ...acturer is not responsible or for cosmetic defects as long as such defects do not interfere with the functionality or performance of the Machine The warranty is voided by removal or alteration of Machine parts or identification labels Items not covered by the warranty Owner computer operating system application programs other than Raven software or hardware configurations Return Policy Machines ca...

Page 3: ...FTER PURCHASE CAUSED FOR EXAMPLE BY CASUALTY ACCIDENT ACTS OF GOD OR TRANSPORTATION INCLUDING A BY A FAILURE TO PROPERLY PACKAGE AND SHIP THE IMAGING PRODUCT BACK TO RAVEN FOR WARRANTY SERVICE IN ACCORDANCE WITH RAVEN S THEN CURRENT PACKAGING AND SHIPPING GUIDELINES INCLUDING FAILURE TO REPLACE THE SHIPPING RESTRAINT PRIOR TO SHIPPING OR BY A FAILURE TO REMOVE THE SHIPPING RESTRAINT PRIOR TO USE B...

Page 4: ...DENTAL OR PUNITIVE DAMAGES HOWEVER CAUSED AND REGARDLESS OF THE THEORY OF LIABILITY ARISING OUT OF THE USE OR INABILITY TO USE THE MACHINES EVEN IF MANUFACTURER HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES IN NO EVENT WILL MANUFACTURER S LIABILITY WHETHER IN CONTRACT TORT OR OTHERWISE EXCEED THE PRICE PAID BY CUSTOMER The laws of your country or state may require a warranty term longer than...

Page 5: ...ndicates further explanation or clarification Reading this is highly recommended WARNING To avoid hazardous electric shock or fire do not remove any covers or screws other than those specified in this manual CAUTION To reduce the risk of fire use only no 26AWG or larger telecommunication line cord Disconnect the power plug by pulling the plug not the cable Do not touch the metal fingers of the ADF...

Page 6: ...ceiver is connected Consult the dealer or an experienced radio TV technician for help This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation FCC Caution Any changes or modifications not ex...

Page 7: ...or the AC power cord to be stepped on or run over Place the device and its AC power adapter near an electrical outlet where the AC power adapter can easily be unplugged If you use an extension cord with the device make sure that the total ampere rating of the devices plugged into the extension cord does not exceed the cord s ampere rating Place the device close enough to the computer so that the i...

Page 8: ...ts on the unit It may cause unbalance and the device may fall down This may result in injury Store the AC Power cord USB cable bundled out of the reach of children to avoid the risk of injury Keep plastic bags bundled out of the reach of children to avoid the danger of suffocation If you are not going to use the device for a long period unplug the AC power adapter from the electrical outlet Dispos...

Page 9: ...Cloud Dropbox Google Drive or Evernote Package Items Raven Compact Scanner USB Cable Power Adapter Rear Feeder Insert Quick Guide Note 1 Only use the AC adapter included in the machine Using other AC adapters may damage the machine and void the warranty 2 Please unpack the packing carefully and check the contents against the checklist If any items are missing or damaged please contact us immediate...

Page 10: ...seconds to turn Wi Fi on or off A blue flash indicates Wi Fi connection is ready 4 Cancel Button Press to cancel a scanning job during operation 5 Scan Button Press to start a scan via Raven Desktop 6 Power Button Press to turn on the power Hold for 3 seconds to turn off power 7 ADF Paper Tray Unfold the ADF paper tray if feeding multiple stacked documents during scanning 9 support raven com 1 800...

Page 11: ...ong document 2 Document Feeder Guides These guides ensure documents are fed straight Raise the guides when loading a document and then align them to the edges of the document to be scanned 3 Front Feed Tray This tray is used for feeding documents Open it when scanning documents 10 support raven com 1 800 713 9009 raven com support ...

Page 12: ... Wi Fi Protected Setup to connect to a wireless access point which supports WPS 4 Rear Slot Used to insert a rear feeder when feeding documents from the rear Side View Item Name Description 1 Power Jack Connect the AC power adapter to the scanner 2 Micro USB Port Used to plug the micro end of the USB cable to the USB port on a computer 11 support raven com 1 800 713 9009 raven com support ...

Page 13: ...ecurely on an even flat surface Tilted or uneven surfaces may cause mechanical or paper feeding problems Retain the scanner box and packing materials for shipping purposes Installing the Rear Feed Tray optional If you plan to feed documents through the rear of the scanner attach the rear feed tray to the back slot of the scanner as indicated Be careful not to break the tabs when inserting or remov...

Page 14: ...ower LED will be off Install Raven Desktop 4 1 Visit Raven com Desktop to download the latest version of Raven Desktop 4 2 Complete the download and installation of Raven Desktop on your computer 4 3 Sign up for a free Raven account or log in with existing Raven account credentials Connecting to Computer 4 1 Connect the micro end of the USB cable to the micro USB port of your scanner Connect the r...

Page 15: ...an settings and destination selections on the right 2 2 Additional custom workflows can be created by clicking the icon next to Workflows then naming your workflow and saving with your custom settings Workflows can be dragged to be reorganized and reordered on the left view 2 3 To choose local folders on your computer or desktop click and then to choose a folder and then save to your destination l...

Page 16: ...ace Down If you have a double sided document choose to scan both sides of your document with the first page facing down against the feeder Size Auto Scanner will auto detect page size and crop to the edges of the document max page size of 8 5 in x 14 in Letter Fixed letter page size of 8 5 in x 11 in Legal Fixed legal page size of 8 5 in x 14 in Extra Long Allows scanning long documents up to 40 i...

Page 17: ...ox account login required Evernote Scan to your Evernote account login required Box Scan to your Box account login required Quickbooks Online Scan your Quickbooks Online account attachments login required Neat Scan to your NeatFiles or NeatBooks account Email Scan to one or more email addresses USB Drive Scan to a USB flash drive attached to the side of the scanner Folder Click Manage and then add...

Page 18: ...rom 50 x 50 mm 2 x 2 in ID Cards to 216 x 356 mm 8 5 x 14 in Legal Document s can range in weight from 7 to 110 lbs 27 413 g m2 ID cards up to 1 25 mm 0 05 in thick Document s should be square or rectangular and in good condition not fragile or worn Document s should be free of curl wrinkle tears wet ink or punch holes Document s should be free of staples paper clips paper sticky notes Loading Doc...

Page 19: ...he top of the pages pointing into the feeder 4 Verify that the paper guides are aligned with the edges of the stack by sliding the paper feed guides in the automatic feeder tray IMPORTANT To load paper through the automatic document feeder be sure to close the cover of the front input tray 18 support raven com 1 800 713 9009 raven com support ...

Page 20: ...e document to the front input tray with the top of the page pointing to the front input tray Load one sided document with the text facing down 3 Center your document with the paper size marks IMPORTANT Only one sheet of paper is allowed to load in the front paper tray 19 support raven com 1 800 713 9009 raven com support ...

Page 21: ...tray as indicated Feeding Tips To avoid occasional multi feeds or paper jams please fan your documents and align the top edges before feeding them into the scanner 1 Hold both ends of the documents and fan them a few times 2 Rotate the documents by 90 degrees and fan them in the same manner 3 Align the edges of the documents in a step like pattern see picture 20 support raven com 1 800 713 9009 ra...

Page 22: ...nce of paper size from large to small 2 If two pages are of the same size yet with different weight arrange these pages in the sequence of paper weight from heavyweight to lightweight 3 Align the edges of the documents by tapping the bottom of the stack against the table top 4 Center these pages in the document feeder and make sure that the edges of page of the largest size slightly touch the Pape...

Page 23: ...ts Scanning Your Document to USB Flash Drives 1 Insert a USB Flash Drive or External USB Hard Drive into the USB port on the left side of the scanner Note the USB drive must be formatted to FAT32 format 2 Load the stack of documents with the top of the pages pointing into the feeder 3 Verify that the paper guides are aligned with the edges of the stack by sliding the paper feed guides in the autom...

Page 24: ...ck SCAN 6 Preview thumbnails of the scanned pages and make any necessary edits Scanning Your Document to OneNote 7 Connect your OneNote account within your account settings by visiting https app raven com connect 8 Load the stack of documents with the top of the pages pointing into the feeder 9 Verify that the paper guides are aligned with the edges of the stack by sliding the paper feed guides in...

Page 25: ...nation in your desired Raven Desktop workflow 5 Click SCAN 6 Preview thumbnails of the scanned pages and make any necessary edits Scanning Your Document to Quickbooks Online Attachments 1 Connect your Quickbooks Online account within your account settings by visiting https app raven com connect 2 Load the stack of documents with the top of the pages pointing into the feeder 3 Verify that the paper...

Page 26: ...t the Destination option on the home screen and choose your destinations by tapping the destination rows individually until you have selected all destinations where you would like to send your document then choose Save Saving Contacts 1 Click CONTACTS on the top navigation menu 2 Select Add Contact 3 Input the contact name 4 Input the contact email address and or fax number 5 Select Save Using As ...

Page 27: ... follow the procedures below to remove the paper 1 Press the ADF Release button to open the feeder cover 2 Carefully pull the paper out of the feed tray 3 Close the feeder cover Your Scanner is now ready to use 26 support raven com 1 800 713 9009 raven com support ...

Page 28: ... the following table to clear the error conditions Error Drawing Meaning Cause Solution Paper Jam 1 Document has become stuck in the feeder 2 Original exceeds max length Open the feeder cover and pull the original out of the feeder Cover Open Feeder cover is open Close the feeder cover 27 support raven com 1 800 713 9009 raven com support ...

Page 29: ... you load into the scanner at one time Question Paper becomes skewed in the scanner Answer 1 Align the document guides to fit the documents as closely as possibly and place the documents so that they feed in straight 2 Check the condition of the feeding roller If necessary follow the cleaning directions in Section 5 1 and perform the cleaning Question When I choose optical resolution to be 600 dpi...

Page 30: ...nned images contain streaks or scanned documents become dirty the scanning glass separation pad and roller inside the scanner are likely to be dirty Clean them periodically Use only the recommended or supplied tool to clean the scanner and feeder dock Cleaning Procedures 1 Open the feed tray 2 Press the ADF Release button to open the feeder cover 29 support raven com 1 800 713 9009 raven com suppo...

Page 31: ...cient when cleaning the rollers Raven Scanner Cleaning Wipes are available on Raven com for pre moistened disposable cleaning wipes Do not use any solvents or corrosive liquid i e alcohol kerosene etc to clean any part of the scanner otherwise the plastic material will be permanently damaged 30 support raven com 1 800 713 9009 raven com support ...

Page 32: ...ed to replace the feed roller or separation pad when the total number of pages of documents fed in the scanner exceeds one of the following quantities Feed Roller 100 000 sheets Separation Pad 30 000 sheets For ordering the ADF roller please visit https www raven com accessories email Raven support at support raven com or call 1 800 713 9009 to order a replacement Feed Roller Replacement Steps 1 O...

Page 33: ...3 Open the roller cover 4 Slide the feed rollers to the left 32 support raven com 1 800 713 9009 raven com support ...

Page 34: ... feed rollers 6 Attach the new feed rollers Insert the left end of the shaft to the notch and slide the feed roller to the right A snap in sound could be heard 33 support raven com 1 800 713 9009 raven com support ...

Page 35: ... Close the feeder cover Separation Pad Replacement Steps 1 Open the feed tray 2 Open the feeder cover 3 Press two arms of the separation pad inwardly with two fingers 1 and lift it up 2 to remove the separation pad 34 support raven com 1 800 713 9009 raven com support ...

Page 36: ...laced before the end of their life The replacement cycle is based on the use of A4 80 g m2 20 lb wood free paper or plain paper The actual cycle varies according to the type of used paper and how frequently the scanner is used and cleaned Use only the specified consumables Visit https www raven com accessories email Raven support at support raven com or call 1 800 713 9009 to order any consumables...

Page 37: ... Wi Fi Frequency Range 2 412 5GHz subject to local regulations Wi Fi Security WEP 64 128 TKIP WPA WPA2 mixed 802 1x and 802 11i Power Requirement 100 240V 50 60Hz 1 2A Max Power Source 24Vdc 1 5A Power Consumption Operation 35 W Ready 20 W Sleep 3 6 W Off 0 4 W Environmental Compliance ENERGY STAR Operating Environment Temperature 50 F 95 F Humidity 10 85 RH Driver TWAIN for Win XP Vista Win 7 Win...

Page 38: ...Technical Support Raven 11150 S Wilcrest Drive Suite 200 Houston Texas 77099 1 800 713 9009 support raven com www Raven com 37 support raven com 1 800 713 9009 raven com support ...

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