Congratulation on your purchase of a new Rattan
Ebike!
Thanks for your Quercus Ebike purchase! This user manual will help
you assemble and operate your new electric bike. Be sure to read
all of the information in this manual before riding.
If you’re not sure you have the skills, experience, and special tools
required for assembly and maintenance, get help from a local,
certified, and reputable bike mechanic.
If you encounter any problems in the installation or use, please
contact Rattan E-Bike customer support team.
NOTE TO ALL RIDERS UNDER 18 YEARS OF AGE:
It's very important that you get parental permission before riding
your electric bike.
How To Contact Rattan Ebike Support Team
Phone:
(562) 488-5588 Mon-Fri 9AM-5PM (PST)
E-mail:
Rattan Web:
www.rattanebike.com
Rattan Help Center:
www.rattanebike.com/pages/help-center
Rattan Shop:
9155Archibald Ave, Ste A, Rancho Cucamonga, CA
NOTICE:
Please attach the details of your order such as order num-
ber and the platform you buy when you contact us.