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Thank you for purchasing RATH’s SmartRescue Base Station. We are the largest Emergency Communication 

Manufacturer in North America and have been in business for over 35 years. 

We take great pride in our products, service, and support. Our Emergency Products are of the highest quality. 

Our experienced customer support teams are available to remotely assist with site preparation, installation, 

and maintenance. It is our sincere hope that your experience with us has and will continue to surpass your 

expectations. 

Thank you for your business,

The RATH

®

 Team

N56W24720 N. Corporate Circle    Sussex, WI 53089

800-451-1460    www.RATHCommunications.com

Table of Contents

SmartRescue 5 & 10 Installation . . . . . . . . . . . . . . . .
Powering the SmartRescue . . . . . . . . . . . . . . . . . . . .
Wiring Emergency Phones to SmartRescue . . . . . .
Phone Powering Options . . . . . . . . . . . . . . . . . . . . . .
Typical Wiring Diagrams for Elevators . . . . . . . . . . . 
Typical Wiring Diagram for Areas of Refuge . . . . . .
Programming Options. . . . . . . . . . . . . . . . . . . . . . . . 
Operations & Testing the System . . . . . . . . . . . . . . .
Sub-Master Installation & Operation . . . . . . . . . . . . 
SmartRescue System Activation Relay . . . . . . . . . .
Programming SmartRescue Back to Default . . . . . . 
Programming Phones into Consolidator Mode . . . .
Adjusting Volume on SmartPhones . . . . . . . . . . . . .
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

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Summary of Contents for SmartRescue 10

Page 1: ...SmartRescue 5 10 Installation Operations Manual N56W24720 N Corporate Circle Sussex WI 53089 800 451 1460 www RATHCommunications com RP8500510 Ver 3 02 19 Made in the USA 3 Year Warranty...

Page 2: ...ons Thank you for your business The RATH Team N56W24720 N Corporate Circle Sussex WI 53089 800 451 1460 www RATHCommunications com Table of Contents SmartRescue 5 10 Installation Powering the SmartRes...

Page 3: ...24 AWG wire cabling to connect each Emergency Phone to the SmartRescue Pre Installation Requirements Step 1 Remove the front cover from the SmartRescue and mount the SmartRescue back box to the wall u...

Page 4: ...d 120vac outlet Option 2 Hard Wired Transformer Connect the hot wire of the 120vac to the L screw Connect the neutral wire of the 120vac to the N screw Connect the ground wire of the 120vac to the gro...

Page 5: ...5 Phone Push Connector 6 Phone Push Connector 7 Phone Push Connector 8 Phone Push Connector 9 Phone Push Connector 10 Supplied by RATH Supplied by RATH GROUND Yellow PIN 1 Green PIN 2 Red PIN 3 Black...

Page 6: ...from the phone to the power output screws on the transformer Option 2 Power Directly from Elevator Car Elevator applications only Connect 24vac or 24vdc from power supply to power wiring harness on p...

Page 7: ...Page 7 Plug In Transformer...

Page 8: ...DISCONNECT CALL TO RESCUE SERVICES RESCUE SERVICES OPERATION 1 SOLID LIT LED PHONE SUB MASTER OR RESCUE SERVICES INDICATES CALL IN PROGRESS 2 SLOW BLINKING LED INDICATES CALL ON HOLD 3 LIFT HANDSET 4...

Page 9: ...r 2 i For no message press 1 3 Enter 0 c Press 6 Record wait for beep speak your message Stop d To program frequency of message press 1 3 Enter ___ 1 Plays message once 2 Plays message twice this is s...

Page 10: ...e call Note If the call is answered at the SmartRescue available ring on subsequent calls will not be heard until the system timer resets 1 minute 4 Emergency Phone places a call into the SmartRescue...

Page 11: ...1 Press 2 Phone 2 Press 3 Phone 3 Press 4 Phone 4 Press 5 Phone 5 If you wish to speak to all phones press 0 Press 1 Phone 6 Press 2 Phone 7 Press 3 Phone 8 Press 4 Phone 9 Press 5 Phone 10 Wiring Dia...

Page 12: ...ogram Emergency Phones to Consolidator Mode Elevator Industry Only Note Consolidator Mode allows you to have up to ten SmartPhones on a single telephone line and toggle between them from an outside ca...

Page 13: ...d the backup battery is connected properly to the SmartRescue board SmartRescue LEDs stay on Wires may be crossed Verify wiring from the SmartRescue to the SmartPhone is correct Two way communication...

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