Raritan Dominion SX16, Installation And Operation Manual, Page: 157 / 162

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PPENDIX
J: T
ROUBLESHOOTING
143
Port Access
P
ROBLEM
S
OLUTION
Port Access Refresh The unit does not automatically refresh the Port Access List. It is refreshed only
when the user clicks on the [
Port Access ] button, therefore, it is possible that a
user will have permissions revoked and these changes will not be visible on the
port access screen until the [
Port Access ] button is activated.
•
A window will appear indicating that permission is no longer allowed to
this port.
•
Whenever possible, it is recommended that Administrators not change port
access rights to a user who is already logged in to the unit.
Upgrade
P
ROBLEM
S
OLUTION
FTP - Server Unreachable Should the FTP server specified in the upgrade panel be unreachable or incorrect,
the upgrade process will halt until a response is received from the FTP server or
until a timeout occurs.
•
Please wait and allow the FTP Server Unreachable message to appear.
FTP - File Not Found The unit requires a package of upgrade files to be in the directory specified by the
upgrade path. This package must have all included files and an
upgrade.cnf file.
Should this file not exist, or if the contents of the file are not in the indicated
places, the File Not Found message will appear.
•
Verify that the upgrade package is in the correct directory and confirm the
upgrade path and IP address of the FTP server.
•
If the upgrade still fails, reinstall the upgrade package and begin again.
Modem
P
ROBLEM
S
OLUTION
Login Failure The unit supports Web-browser access through the modem at connection speeds
of 28.8K bps or greater. Should the baud rate be insufficient, the user will be
unable to log on to the unit via the modem.
•
28.8K bps minimum connection speed is required for browser-based
modem authentications (login).