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Congratulations

on  your  purchase  of  a  RainSoft  water  treatment

system.

This Owner’s Manual is designed to assist with the operation, mainte-
nance,  and  installation  of  your  water  treatment  system.  It  is  our
sincere hope that this manual is clear, concise, and helpful to you as a
new owner.

Questions? 

If you have any questions regarding the installation, oper-

ation,  or  servicing  of  this  system,  please  contact  your  local  RainSoft
Dealer.  Your  local  RainSoft  Dealer  is  familiar  with  your  particular
water conditions, and is able to address your concerns promptly and
efficiently.

Information on Water Treatment
Systems

There are many misconceptions that have been developed about water
treatment  systems.  The  most  common  topic  of  confusion  is  the
amount  of  sodium  (Na),  not  table  salt  (NaCl),  that  is  added  to  the
water from a water conditioner. In reality, ion exchange does replace
the hardness ions in your water with sodium ions, but the common
misconception is the amount used.

For  every  1  grain  of  hardness,  the  exchange  process  will  deliver
approximately  8  milligrams  of  sodium  per  1  liter  of  water.  The
amount  of  sodium  present  in  a  standard  8  ounce  glass  of  treated
water, that was 10 grains hard prior to treatment, would be around 19
milligrams  of  sodium.  This  is  an  insignificant  amount  of  sodium
considering a typical slice of white bread has about 140 milligrams.

Another  common  misconception  that  needs  mentioning  is  the
amount of salt used by the conditioner to regenerate the system. In the
past, water conditioners used more salt to regenerate, but that was due
to  old  technology  and  standards.  Water  conditioners  do  use  salt  for
regeneration, but the amount of salt varies by water consumption and
hardness levels. Fortunately, today’s technology allows us to dispense
just the right amount of salt for maximum efficiency, based on your
individual water consumption needs.

Application Limitations

• On  hardness  levels  of  60  grains  and  higher,  the  system  may  not

  achieve a hardness of less than 1 grain; due to high Total Dissolved
  Solids,  some  bleed  through  is  possible.  Bleed  through  can  also  be
  caused by sodium levels higher than 1000 parts per million. In either
  case, your system can be programmed to minimize these effects. See
  your RainSoft Dealer for details.

• Chlorine or Chloramine levels on municipality treated water should
not exceed 4 parts per million.

*

When Chlorine or Chloramine levels

are 4 parts per million

*

or greater, it can have adverse effects on your

system. In applications where high levels are a concern, pre-filtration
is necessary to reduce the Chlorine or Chloramine to an acceptable  
level. See your RainSoft Dealer for details.

• When  this  system  is  installed  on  water  with  Ferrous  iron,  also
known  as clear water iron, the maximum range of removal is based
on local  water  conditions.  The  range  is  generally  2  to  10  parts  per
million.  Your  equipment  may  require  special  programming,  along
with an additive to the brine tank, to maximize the equipment’s ability
to    remove iron. See your RainSoft Dealer for details.

!

Important Note: Iron fouled resin
is not eligible for warranty
replacement.

!

Important Note: This system may
be installed on well water or
municipality treated water
supplies.

!

Important Note: Most municipality
treated water supplies contain
Chlorine as a disinfectant. Many
municipalities also inject
ammonia into the water supply,
creating Chloramine.

Maximum disinfectant level of
Chlorine or Chloramine recom-
mended from the EPA.

*

Helpful  Tip:  Another  common
misconception  of  water  treatment
systems is the idea that soft water
will  produce  clear  ice  cubes.
Cloudy  or  white,  hazy  ice  cubes
are  caused  by  air  that  is  slowly
being  released  from  the  water
during the freezing process, which
has nothing to do with the perform-
ance of your system.

Summary of Contents for EC5 Series

Page 1: ...heet for specific reduction claims Part No 16842 Rev F 08 16 The EC5 series is tested and certified by WQA to NSF ANSI 372 for lead free compliance The EC5 series is tested and certified by WQA to CSA...

Page 2: ...Product Certification Information 7 Installation Instructions 8_12 System Start Up 12 14 An Overview of the Regeneration Process 15 16 Navigating the menus 17 18 Salt Level 18 System Information Star...

Page 3: ...t amount of salt for maximum efficiency based on your individual water consumption needs Application Limitations On hardness levels of 60 grains and higher the system may not achieve a hardness of les...

Page 4: ...unsafe or of unknown quality without adequate disinfection before or after the system This system must be installed in accordance with all applicable state and local laws and regulations The Commonwe...

Page 5: ...0 0 2 0 11 0 34 500 15 0 lbs 30 500 10 0 lbs 14 200 3 0 lbs 4 750 3 0 lbs EC5 100S V 10 x 35 1 0 10 0 2 0 10 0 34 500 15 0 lbs 30 500 10 0 lbs 14 200 3 0 lbs 4 750 3 0 lbs EC5 100S CV 10 x 35 1 0 10 0...

Page 6: ...3 500 3 0 lbs 4 516 3 0 lbs EC5 100S T 10 x 35 1 0 10 0 2 0 10 0 30 500 15 0 lbs 26 100 10 0 lbs 13 500 3 0 lbs 4 516 3 0 lbs EC5 100S CT 10 x 35 1 0 10 0 2 0 11 0 30 500 15 0 lbs 26 100 10 0 lbs 13 5...

Page 7: ...ailable at no charge from RainSoft Please call 1 800 860 7638 for your free two year supply In between testing you can easily monitor the system s performance in the shower or while washing your hands...

Page 8: ...s over 50 feet long may need to be increased in size to allow proper flow Place the system in the desired location The location should have a level smooth and clean surface If the system is located ou...

Page 9: ...igation or Outdoor Watering If available run an untreated water line to outside faucet or provide a hose connection on untreated line prior to system 8 Install the Pipe Connector Yoke to the Bypass Va...

Page 10: ...osition The valve handles should be perpendicular to the pipes see figure 4 9 Install the Drain Line and Air Gap Air Gap Not Supplied For all drain lines use at least a 1 2 inch I D line Connect the d...

Page 11: ...n the right side of the valve see figure 8 Insert a tube support into the other end of the brine line and push the brine line into the brine safety float elbow Use a locking clip to secure the connect...

Page 12: ...e Remaining Debris from the System Open the cold water faucet on your bathtub Allow the system to flush the remaining dirt and debris into the bathtub until the water runs clear Open all remaining fau...

Page 13: ...en to enter the Main Menu then select SALT LEVEL Press Enter or Right Arrow button Using the Up and Down Arrows set the Salt Level to the level of salt that is filled in the brine tank You can referen...

Page 14: ...l Blocks Possible 4 200 lbs of Salt Level 4 0 level equal to 200 lbs Correct Incorrect Stacking Using 50 lb Salt Blocks Standard Block Dims 8 5 x 8 5 x 11 5 Total Blocks Possible 3 150 lbs of Salt Lev...

Page 15: ...valve to the brine refill position about two hours before the scheduled time of regeneration You may hear the motor running and some water flowing at this time Because the computer knows how much wate...

Page 16: ...w position In this position the valve creates a vacuum to pull the brine solution out of the brine tank The brine solution flows slowly through the mineral bed removing the hardness ions that are atta...

Page 17: ...up to the system There are a few special screens that will be described in the REGENERATION and ALARMS sections of this manual The screen has a backlight that turns off after a few minutes of no activ...

Page 18: ...ER or RIGHT button takes you to the System Information menu You can select any menu items for additional information System Alerts When salt level falls to 30 pounds or less you will receive a LOW SAL...

Page 19: ...onitor these system and provide a warning when service is needed These alarms are identified as DRINKING WATER FILTER AIRMASTER and OTHER These alarms indicate the need for service by a trained techni...

Page 20: ...g SYSTEM REGEN IN 10 The control does a 10 second countdown before starting the regenera tion This gives you one more chance to abort the manual regeneration Pressing any button during the 10 second c...

Page 21: ...at the same time the next day Salt Type You have the option to use sodium chloride or potas sium chloride salt Sodium chloride is less costly and more readily available Some people may prefer potassiu...

Page 22: ...f Week Sets the current day of the week Set Date Sets the current date mm dd yyyy in English dd mm yyyy in metric Daylight Savings Turns automatic Daylight Savings Time adjustment ON or OFF The system...

Page 23: ...ion is informational only and cannot be changed directly Network Status In the Wi Fi Menu scroll down to see Network Status This will change from No SSID to the assigned IP address when connected to t...

Page 24: ...rn to the RainSoft Remind App Press Connect EC5 to Network at the bottom of the screen 5 Enter your home network Wi Fi SSID and password in the appropriate fields then press Connect to Network As the...

Page 25: ...ion is complete 2 The system regenerates at the wrong time 1 The raw water has changed 2 The bypass valve is open 3 The power supply is disconnected 3 Plug in the power supply 1 Call your RainSoft Dea...

Page 26: ...26 Valve Exploded View...

Page 27: ...7954 Flow control washer 0 25 gpm 21 1 17957 Adapter blfc 0 25 gpm 22 1 17939 1 2 npt x 1 2 barb poly elbow 23 1 17557 Composite bypass valve 24A 1 17560 3 4 coupling adapter assembly 24B 1 17558 Turb...

Page 28: ...28 Control Exploded View 1 5 3 4 4 6 11 7 8 8 10 9 14 2 15 12 13...

Page 29: ...ONT HOUSING ASSEMBLY 7 1 51904 GEN5 DOOR EC5 8 5 51919 SCREW 4 20x0 25in PHIL PAB SS 9 1 51927 EC5 WIFI PCB BOARD ASSY PRG 10 1 51911 LED BLUE WIRE HARNESS GEN5 11 1 51907 SPRING GEN 5 FRONT HOUSING D...

Page 30: ...cm2 OPERATING TEMPERATURE 40 F 100 F 4 4 C 38 C ELECTRICAL 24 VAC 50 60 Hz COMPUTER SALT PER REGENERATION VARIABLE EFFICIENCY 4 400 GRAINS LBS SALT 2 25 LBS DOSAGE CAPACITY SALT 9 900 GRAINS 2 25 LBS...

Page 31: ...MENT NEEDS THE SYSTEM SHOULD BE INSTALLED IN AN AREA NOT AFFECTED BY EXTREME HEAT COLD OR THE ELEMENTS THIS SYSTEM MUST BE INSTALLED IN ACCORDANCE WITH ALL APPLICABLE STATE AND LOCAL LAWS AND REGU LAT...

Page 32: ...f cm2 OPERATING TEMPERATURE 40 F 100 F 4 4 C 38 C ELECTRICAL 24 VAC 50 60 Hz COMPUTER SALT PER REGENERATION VARIABLE EFFICIENCY 4 970 GRAINS LBS SALT 4 5 LBS DOSAGE CAPACITY SALT 22 400 GRAINS 4 5 LBS...

Page 33: ...ental or consequential damages so parts of the above limita tion or exclusion may not apply to you This warranty gives you specific legal rights and you may also have other rights which vary from stat...

Page 34: ...RainSoft Division of Aquion Inc 101 S Gary Ave Roselle IL 60172 Main Switchboard 1 847 437 9400 Customer Service 1 800 860 7638 www rainsoft com 2016 RAINSOFT A DIVISION OF AQUION INC 36...

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