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4.  Flush the Hot Water Heater

       • Run hot water in the bathtub until the water tests soft.

5.  Add Salt to Brine Tank

          Salt Recommendations

          RainSoft Water conditioners use water softener Block Salt, Bag
          Salt (Pellet), or Potassium Chloride. Go to the Main Menu, >
          Configure Settings, >Salt Settings, to change Salt Type 
          (Sodium or Potassium) and Salt Form (Bag or Block)

          

Adding Salt to your Brine Tank

       

1

) Fill the Salt Tank with Block Salt, bag Salt (Pellet) or 

          Potassium Chloride. For maximum salt capacity of the 
          brine tank, see table on page 11 for the maximum setting 
          salt levels.

       • Bag Salt and Potassium Chloride generally come in 40 lbs. 

          Pellet Form Bags. Fill tank with pellets by empting contents
          right into center of brine tank.

       • Block Salt comes in 25 lbs. blocks or 50 lbs. blocks. See Block 

          Stacking Figures on page 14  for correct and incorrect stacking 
          of block salt.

       

2

)  On the EC5, press any button from the home screen to enter

          the Main Menu, then select >SALT LEVEL, Press Enter or 
          Right Arrow button. Using the Up and Down Arrows, set the 
          Salt Level to the level of salt that is filled in the brine tank. You 
          can reference the weight of salt you entered for more precise 
          entering of amount of salt used. Level of 1.0 is equal to 50 lbs. 
          22kg] of  salt.

          3) Press Enter Button to save new salt level and exit salt level 
          screen. Press the Left Arrow button to exit the Main Menu and
          return to the Home Screen.

          

Note: Exiting Salt Level screen with the Left Arrow button will

          

NOT

save new salt settings

.

9

!

Important Note: It is important to main-
tain at least 15 lbs. to 30 lbs. of salt in
your brine tank to correctly regenerate
your System and to continue to enjoy soft
water. LOW SALT ALERTS will activate
for salt levels under 30 lbs.

!

Recommendations: If choosing to use
both Block and Pellet form of salt when
filling the brine tank, we recommend
you maintain your settings on Pellet
Form. We do not recommend this
method of filling your brine tank for
system sizes of EC5 150 and higher. The
total volume of salt in the full brine tank
will not allow enough room for water to
make the appropriate amount of brine
solution to  regenerate the system fully.

!

Important Note: Salt for your water 
conditioner can be readily purchased in
either bag or block form.  Bagged salt
(sodium chloride) may be described on
the packaging as pellet, flake, crystal, or
solar salt.  Any of these are fine, with the
most important point being that the salt
is clean, high purity, or labeled specically
as suitable for water softeners.  Salt used
for melting ice, such as rock salt, is
typically high in impurities and should not
be used, since dirt can clog the brine
system.  Very fine, granulated salt is also
not recommended.The use of granulated
salt may cause service problems.
Salt in block form should also be labeled
as high purity, solar or suitable for water
softeners.  Blocks sold as cattle licks
should not be used, since these may be
high in impurities.
You can also use potassium chloride
instead of sodium chloride.  Potassium
chloride is usually available only in bags
and sold specifically for this purpose.

Summary of Contents for EC5 Series

Page 1: ...Part No 16843 Rev B 03 17 Rainsoft Division of Aquion Inc 101 S Gary Ave Roselle Illinois 60172 1 847 437 9400 or 1 800 860 7638 www rainsoft com EC5 SERIES WATER TREATMENT SYSTEM...

Page 2: ...ngs 11 Customer Menu Service Menu and Hidden Keys Flow chart 12 16 Incoming Water Conditions Hardness Settings Iron Settings 17 Troubleshooting Guide 18 19 Exploded Views and Parts Lists 20 23 Control...

Page 3: ...uired for system operation The system operates at 24VDC 1 0 Amps as provided by the included power supply Bypass Valve The manually operated bypass valve enables the conditioner to be isolated from th...

Page 4: ...ystem in the desired location The location should have a level smooth and clean surface If the system is installed outdoors the outdoor model must be used The system must also be protected from direct...

Page 5: ...ort connection move the system to another location As a last resort install a heat trap or check valve If this causes water hammer install a water hammer suppressor 7 Provide Untreated Water for Irrig...

Page 6: ...osition The valve handles should be perpendicular to the pipes see Figure 4 9 Install the Drain Line and Air Gap Air Gap Not Supplied For all drain lines use at least a 1 2 inch I D line Connect the d...

Page 7: ...n the right side of the valve see Figure 8 Insert a tube support into the other end of the brine line and push the brine line into the brine safety float elbow Use a locking clip to secure the connect...

Page 8: ...Remaining Debris from the System Open the cold water faucet on a bathtub Allow the system to flush the remaining dirt and debris into the bathtub until the water runs clear Open all remaining faucets...

Page 9: ...Arrow button will NOT save new salt settings 9 Important Note It is important to main tain at least 15 lbs to 30 lbs of salt in your brine tank to correctly regenerate your System and to continue to e...

Page 10: ...RRECT STACKING CORRECT STACKING Incorrect Stacking Using 25 lb Salt Blocks Standard Block Dims 8 x 6 x 8 5 Total Blocks Possible 6 150 lbs of Salt Level 4 0 level equal to 200 lbs Not Correct Correct...

Page 11: ...0 6 25 37 50 11 400 V CV T CT 4 00 0 4 0 0 50 10 0 10 0 10 00 60 00 1 30SS V CV T CT 0 30 00 1 5 0 25 2 0 2 0 0 90 4 50 2 60SS V CV T CT 0 60 00 2 0 0 25 2 0 2 0 1 80 9 00 Default 3 60 V CV T CT 0 60...

Page 12: ...R MENU EC5 FLOW CHART CUSTOMER MENU Program RS VER 1 2 1 4 Adjust Salt Level using the Up Down Arrow Buttons Press ENTER TO SAVE LEFT Arrow TO EXIT WITHOUT Saving Filter Link Menu Not Displayed when F...

Page 13: ...Custom SALT SETTINGS SET LOW SALT ALERT OFF ON SALT AUDIBLE TIME 05 00 PM SALT TYPE Sodium Potassium SALT FORM Pellet Block VACATION MODE Vacation Mode OFF ON Set Total Days Away 2 180 SET TIME DATE S...

Page 14: ...FI SETTINGS SCAN NETWORKS Enable Service App NO YES Network Status 000 000 0 000 AVAILABLE NETWORKS List of wireless networks SSID in range of EC5 control U D Jog by 10 R L MTR1 Target 650 ADC VALUE 6...

Page 15: ...s RESET No Yes House Filter Type None Carbon Neutralizer Sediment Other Install Date 00 00 0000 Service Interval Off Time Vol 6 to 84 Months 10K to 990K Gals Service Remaining Months GALS RESET No Yes...

Page 16: ...me 6 to 84 Months Service Remaining Months RESET No Yes System 2 Type None Clean Start AirMaster UV Ultra filter Other Install Date 00 00 0000 Service Interval Off Time 6 to 84 Months Service Remainin...

Page 17: ...m will change the START CAPACITY to change to 50 and only allow for adjustment from 50 to 80 Example Hardness set at 10 Grains Iron Set at 1 5 ppm Capacity calculations use 19 Grains 50 Start Capacity...

Page 18: ...m will not draw brine 8 See Symptom 6 9 Worn internal seals 9 See Symptom 6 10 Bypass seals have failed 10 Replace the bypass seals 1 Soft water is being used to water the lawn 1 Bypass the outside fa...

Page 19: ...not the correct size 2 Replace with the correct size If the troubleshooting guide did not resolve the symptom please contact Technical Support at 1 800 860 7638 1 Debris is stuck in the refill stem 1...

Page 20: ...20 Valve Exploded View 9 8 7 5 4 3 2 1 6 27 ABCD 22 23 24 10 25 30 31 AB 28 11 12 32 13 17 14 15 16 26 ABCDE 29 18 19 20 AB 21...

Page 21: ...9610 REFILL FLOW CONTROL 5 GPM COMPOSITE 21 1 17957 ADAPTER BLFC 0 25 GPM 22 1 17939 1 2 NPT X 1 2 BARB POLY ELBOW 23 1 17557 COMPOSITE BYPASS VALVE 24 1 17558 TURBINE METER ASSEMBLY WITH CABLE 25 1 1...

Page 22: ...22 Control Exploded View 1 5 3 4 4 6 11 7 8 8 10 9 14 2 15 12 13...

Page 23: ...in PHIL PAB SS 9 1 51927 EC5 WIFI PCB BOARD ASSY PRG 10 1 51911 LED BLUE WIRE HARNESS GEN5 11 1 51907 SPRING GEN 5 FRONT HOUSING DOOR 12 1 72134 28 8 7 HEYCO SR5P4 4 LEAD HEYCO FLOWMETER CABLE 13 1 72...

Page 24: ...Y FRONT VIEW REAR HOUSING ASY FRONT VIEW FRONT HOUSING ASY BACK VIEW EC5 PC BOARD MOUNTED INTO THE FRONT HOUSING CONNECT POWER CABLE TO 24V TERMINAL J1 CONNECT LED CABLE TO LED TERMINAL J8 CONNECT FLO...

Page 25: ...e side of the valve and down through the mineral tank where the water is treated The treated water flows up the riser pipe and passes through the injector screen and into the injector throat The water...

Page 26: ...ector When the water passes through the brine injector it creates a vacuum This vacuum causes the brine to be pulled from the brine tank and into the valve where the water and brine mix flow into the...

Page 27: ...ineral tank where the bed is compacted It continues to flow up the riser pipe and through the center of the piston As the water exits the top of the piston it flows out through the drain port between...

Page 28: ...nches of water in the brine tank except in a regeneration cycle Verify that the valve is in Service The piston rod alignment screw should be aligned with the number 2 on the piston rod Verify that the...

Page 29: ...d on arrival allow the system to draw brine for 5 minutes Remove the brine line from the valve Insert the vacuum gauge P N 17975 and confirm the proper amount of vacuum The gauge should read between 1...

Page 30: ...repeat Step 4 again to verify that the system is operating properly In some cases we recom mend repeating Step 4 several times to ensure that the problem is fixed 7 Retest for Soft Water If the water...

Page 31: ...y that the system is plumbed correctly Document the diagnostics for future reference many of the diag nostics will reset when the system is cycled 4 Perform a Mechanical Function Test Cycle 1 If the b...

Page 32: ...s plugged or partially plugged clean or replace as necessary If the vacuum tested poor below 10 inches low water pressure an undersized kinked or an obstructed drain line may be the cause A partially...

Page 33: ...ee Figure 16 Reverse the procedure for reassembly To ensure alignment with the cam shaft make sure the piston is all the way up see Figure 18 Important Note Be careful not to pull on the flow sensor c...

Page 34: ...ston is all the way up see Figure 18 on page 33 Replacing the Piston Remove the control head see page 33 Remove the screws and end plug assembly see Figures 19 and 20 Pull upward on the piston and end...

Page 35: ...ebris Apply a silicone based lubricant to the seals before installation Install the new seals and spacers with your fingers see Figure 21 Please note that the bottom spacer is different and must be in...

Page 36: ...ay from the nozzle and inspect for debris clean or replace if necessary Inspect the gasket see Figure 22 for damage replace if necessary Remove the screen with your fingers or a small pair of pliers s...

Page 37: ...23 To verify that the turbine meter is not restricted blow through the inlet side see Figure 24A of the meter turbine assembly The meter turbine should spin without restraint If the meter turbine doe...

Page 38: ...the power cord from the back of the control Remove the front cover by releasing the latches on the sides of the cover see Figure 26 PRY THIS NOTCH TO REMOVE SENSOR CABLE SNAP FIT BOTH SIDES REAR HOUSI...

Page 39: ...e page 38 Disconnect the wires from the drive motor see Figure 27 Un screw the drive motor screws and pull the motor and brine gear cam out see fig 28 For reassembly make sure the brine cam stays in p...

Page 40: ...he tubing from the brine line Remove the brine valve float assembly from the tank For the 1st type of brine valve Figure 30A Remove the bottom retainer and inspect the air check and seals clean or rep...

Page 41: ...ELL CAP TUBING BRINE WELL WELL MOUNTING NUT BRINE LINE NUT BRINE VALVE FLOAT ASSEMBLY BULK HEAD ASSEMBLY Figure 30 B CAP TUBING BRINE VALVE FLOAT ASSEMBLY RETAINER INSPECT SEALS AND AIR CHECK Figure 3...

Page 42: ...Notes...

Page 43: ...43 Notes...

Page 44: ...44 RainSoft Division of Aquion Inc 101 S Gary Avenue Roselle Illinois 60172 Main Switchboard 1 847 437 9400 Customer Service 1 800 860 7638 www rainsoft com...

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