•
5. Make the Necessary Repairs
• If the system failed to perform properly in one or more of the
cycles, make the necessary repairs.
• If the system passed the function test by delivering soft water at
the end of Step 4 and the water tested hard on arrival, the
problem is related to a program or application error. Check
the programing and hardness setting, then make the necessary
adjustments.
6. Repeat the Mechanical Function Test
• After the repairs have been made, repeat Step 4 again to verify
that the system is operating properly. In some cases, we recom
mend repeating Step 4 several times to ensure that the
problem is fixed.
7. Retest for Soft Water
• If the water was hard on arrival, the cold water should be soft on
departure. If the water still tests hard, verify that all brine was
flushed from the system; use a TDS meter.
8. Review the Service Call with the Customer
• When reviewing the service call with the customer, explain what
repairs or adjustments were made to the equipment.
• Confirm that the customer completely understands how to
operate the system, from programming the computer to
operating the bypass valve.
30
Summary of Contents for EC5 Series
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