Warranty Policy
RCS20 M:N Redundancy Switch
iv
TM056 – Rev. 2.3
All obligations of Radyne ComStream, Inc. under this warranty shall cease in the event its products
or parts thereof have been subjected to accident, abuse, alteration, misuse or neglect, or which
have not been operated and maintained in accordance with proper operating instructions.
In no event shall Radyne ComStream, Inc. be liable for Incidental, consequential, special or
resulting loss or damage of any kind howsoever caused. Radyne ComStream, Inc.’s liability for
damages shall not exceed the payment, if any, received by Radyne ComStream, Inc. for the unit or
product or service furnished or to be furnished, as the case may be, which is the subject of claim or
dispute.
Statements made by any person, including representatives of Radyne ComStream, Inc., which are
inconsistent or in conflict with the terms of this warranty, shall not be binding upon Radyne
ComStream, Inc. unless reduced to writing and approved by an officer of Radyne ComStream, Inc.
Warranty Repair Return Procedure
Before a warranty repair can be accomplished, a Repair Authorization must be received. It is at this time
that Radyne ComStream , Inc. will authorize the product or part to be returned to the Radyne ComStream ,
Inc. facility or if field repair will be accomplished. The Repair Authorization may be requested in writing or
by calling:
Radyne ComStream, Inc.
3138 E. Elwood St.
Phoenix, Arizona 85034 (USA)
ATTN: Customer Support
Phone: (602) 437-9620
Fax: (602) 437-4811
Any product returned to Radyne ComStream, Inc. for examination must be sent prepaid via the means of
transportation indicated as acceptable to Radyne ComStream , Inc. Return Authorization Number must be
clearly marked on the shipping label. Returned products or parts should be carefully packaged in the
original container, if possible, and unless otherwise indicated, shipped to the above address.
Non-Warranty Repair
When a product is returned for any reason, Customer and its shipping agency shall be responsible for all
damage resulting from improper packing and handling, and for loss in transit, not withstanding any defect
or nonconformity in the product. By returning a product, the owner grants Radyne ComStream , Inc.
permission to open and disassemble the product as required for evaluation. In all cases, Radyne
ComStream , Inc. has sole responsibility for determining the cause and nature of failure, and Radyne
ComStream , Inc.’s determination with regard thereto shall be final.
Summary of Contents for RCS20
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Page 36: ...Installation RCS20 M N Redundancy Switch 2 24 TM056 Rev 2 3...
Page 47: ...RCS20 M N Redundancy Switch User Interfaces TM056 Rev 2 3 4 9 Figure 4 2...
Page 48: ...User Interfaces RCS20 M N Redundancy Switch 4 10 TM056 Rev 2 3 Figure 4 3...
Page 49: ...RCS20 M N Redundancy Switch User Interfaces TM056 Rev 2 3 4 11 Figure 4 4...
Page 58: ...User Interfaces RCS20 M N Redundancy Switch 4 20 TM056 Rev 2 3...
Page 84: ...Maintenance RCS20 M N Redundancy Switch 6 6 TM056 Rev 2 3...
Page 100: ...Appendix A RCS20 M N Redundancy Switch A 14 TM056 Rev 2 3...
Page 112: ...Appendix B RCS20 M N Redundancy Switch B 12 TM056 Rev 2 3...
