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19

TROUBLESHOOTING

We do not expect you to have any problems with your answering system, but if you
do, be sure you installed the tape correctly. If you still have a problem, this chart
might help. If it does not, take the answering system to your local RadioShack store
for assistance.

Problem

Cause

Solution

The answering sys-
tem does not answer 
and record callers’ 
messages.

The system is turned off.

Turn on the answering system 
by rotating 

VOLUME

 

to the 

right.

Record an outgoing message.

The outgoing message is 
not recorded.

Bad phone line connection.

Check and reconnect the mod-
ular phone plugs.

Check to see if the phone 
works properly.

Be sure you have electrical 
power.

The answering sys-
tem records a dial 
tone, beeping, or the 
operator’s voice in-
stead of the caller’s 
message.

The caller hung up without 
leaving a message or with-
out using the maximum 
time, and your phone com-
pany does not send out 
CPC (Calling Party Control) 
signals.

If this happens often, discuss 
the problem with your phone 
company.

The answering sys-
tem does not re-
spond to any button.

The answering system has 
been turned on by remote.

Turn on the answering system 
by rotating 

VOLUME

 

to the 

right.

The answering system is 
locked up.

Reset the answering system by 
unplugging the AC adapter 
from the AC outlet, then plug-
ging it in again.

Summary of Contents for TAD-1018

Page 1: ...Cat No 43 778 OWNER S MANUAL Please read before using this equipment TAD 1018 Single Microcassette Answering System with Trim Style Phone...

Page 2: ...em to answer calls Selectable Toll Saver lets you avoid unnecessary toll charges when you call by long distance to check your messages VOX Voice Activated Recording stops recording after 7 seconds of...

Page 3: ...evice s ringer equivalence number or REN The REN is on the bottom of your answer ing system If you are using more than one device on the line add up all the RENs If the total is more than five your ph...

Page 4: ...ation 12 Using Pause 12 Using REDIAL 12 Using FLASH 12 Setting the Phone s Volume 13 Using Tone Services with a Pulse Line 13 Answering System Operation 14 Setting the Answering System to Answer Calls...

Page 5: ...tore Or you can let the phone company update the wir ing for you Note The USOC number of the jack to be installed is RJ11C LOADING THE CASSETTE Your answering system comes with an MC 60 cassette tape...

Page 6: ...g system checks for an outgoing message If an outgoing message is already re corded the answering system auto matically plays it back If there is no outgoing message the answering system sounds a cont...

Page 7: ...finish recording your message press OGM REC PLAY again The MESSAGE indicator turns off then the answering sys tem beeps twice and plays back the message as it is recording from the digital chip to th...

Page 8: ...racket you can mount the TAD 1018 on a phone jack wall plate or directly on the wall If you are mounting the phone directly on the wall you need two screws with heads that fit into the bracket s key h...

Page 9: ...r cord into the right slot on the top and bottom of the mounting bracket 5 Insert the mounting bracket s tabs into the slots on the bottom of the answering system Then push the bracket up until it sna...

Page 10: ...ering system waits before it an swers calls Set RING SELECT to the desired position The system answers calls in 2 4 or 7 rings or if you set the switch to TS Toll Saver the last position the answering...

Page 11: ...l tone stops you have touch tone service Leave TONE PULSE set to TONE If the dial tone continues you have pulse service Set TONE PULSE to PULSE Notes does not function when TONE PULSE is set to PULSE...

Page 12: ...while dial ing a phone number press PAUSE For a longer pause press PAUSE ad ditional times USING REDIAL To quickly dial the last number dialed press REDIAL The redial memory stores up to 32 digits so...

Page 13: ...PULSE LINE Some special services such as alter nate long distance and bank by phone require tone signals If you have pulse service you can still use special services by following these steps 1 With TO...

Page 14: ...ering system beeps twice and hangs up If the incoming message tape is full the answering system answers a call after 10 rings plays back the outgoing message then waits 7 seconds for the remote operat...

Page 15: ...then flashes twice more and so on If you have more than four messages the light flashes continuously To play the messages press PLAY The answering system beeps re winds then plays the messages To pau...

Page 16: ...16 To save the messages press SAVE before a new call is recorded The tape fast forwards to the end of all the messages and resets to answer calls To replay the messages simply press PLAY again...

Page 17: ...sure each button press is at least 1 2 second long The answering system sounds a tone while the tape re winds If no tone sounds re enter the code Note If you do not enter the code within 7 seconds th...

Page 18: ...ystem has power The cassette is loaded and The answering system is off To set the answering system to an swer calls dial your phone number and wait about 60 seconds until the answering system answers...

Page 19: ...eck and reconnect the mod ular phone plugs Check to see if the phone works properly Be sure you have electrical power The answering sys tem records a dial tone beeping or the operator s voice in stead...

Page 20: ...ng phone Use a touch tone phone or pocket tone dialer The tone output from the phone or tone dialer is not long enough Press and hold the buttons for at least 1 2 second or try using another phone or...

Page 21: ...perature en vironments Temperature extremes can shorten the life of electronic devices and distort or melt plastic parts Keep the answering system away from dust and dirt which can cause premature wea...

Page 22: ...hone company can disconnect your service The phone company attempts to notify you in ad vance If advance notice is not practi cal the phone company notifies you of your right to file a complaint with...

Page 23: ...23 NOTES...

Page 24: ...roduct defect during the warranty period take the product and the RadioShack sales receipt as proof of purchase date to any RadioShack store RadioShack will at its option un less otherwise provided by...

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