Radio Shack 43-3703 Owner'S Manual Download Page 53

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rou

TROUBLESHOOTING

If your phone is not performing to your expectations, please try these
simple steps first

Symptom

Suggestion

The

CHARGE

LED won’t

illuminate when the handset
is placed in the cradle.

• Make sure the AC adapter is plugged into the

base and wall outlet.

• Make sure the handset is properly seated in the

cradle.

• Make sure the charging contacts on the handset

are clean.

The audio sounds weak.

• Move the handset and/or base to a different

location away from and/or scratchy metal
objects or appliances and try again.

• Make sure that you are not too far from the

base.

Can’t make or receive calls.

• Check both ends of the base telephone line

cord.

• Make sure the AC adapter is plugged into the

base and wall outlet.

• Disconnect the AC adapter for a few minutes,

and then reconnect it.

• De-register the handset (see “De-register the

Handset” on page 27) and register the handset
(see “Register the Handset to the Base” on
page 49).

• Make sure that you are not too far from the

base.

• If an outside call is already established, you

cannot make another outside call.

The handset doesn’t ring or
receive a page.

• Charge the batteries in the handset for 15-20

hours by placing the handset on the base or
charging cradle.

• The handset may be too far away from the base

unit.

• Place the base unit away from appliances or

metal objects.

• De-register the handset (see “De-register the

Handset” on page 27) and register the handset
(see “Register the Handset to the Base” on
page 49).

Unavailable

appears in

the display.

• Make sure that another handset is not in use,

and try the phone again.

43-3703.book Page 53 Thursday, July 15, 2004 11:37 AM

Summary of Contents for 43-3703

Page 1: ...rs of talk time or seven days of standby time Distinctive Ring Allows you to assign a distinctive ringer to certain memory locations When an incoming call is received and the Caller ID information matches the information in one of the memory locations the distinctive ring that has been stored for that particular caller sounds See Distinctive Ringer Setup on page 21 Speakerphone lets you conduct a ...

Page 2: ...hone 32 Tone Dialing Switch Over 33 Travelling Out of Range 33 Privacy Mode 33 Conferencing 33 Find Handset 35 Using One Touch Voice Mail Access 35 Phonebook 37 Storing Phone Numbers Names Distinctive Rings and Speed Dial 37 Steps for Entering Names and Special Characters 38 Viewing the Phonebook 39 Making Calls Using the Phonebook 40 Speed Dialing 40 Editing or Erasing a Data 41 Copying Phonebook...

Page 3: ...e incoming caller information even when you are already talking on the phone Cordless phones require AC power to operate When the power is off you cannot make or receive calls by using your phone You should also have a phone that does not need AC power to operate not a cordless phone so you can still make and receive calls if there is an AC power failure IMPORTANT Your phone operates on standard r...

Page 4: ...ation commission for information Ô The REN is used to determine the number of devices that may be connected to a telephone line Excessive RENs on a telephone line may result in the devices not ringing in response to an incoming call In most but not all areas the sum of RENs should not exceed five 5 0 To be certain of the number of devices that may be connected to a line as determined by the total ...

Page 5: ...e amount of radio frequency energy various products may produce depending on their intended usage This product has been tested and found to comply with the FCC s exposure criteria For body worn operation the FCC RF exposure guidelines were also met when used with the RadioShack accessories supplied or designed for this product Use of other accessories may not ensure compliance with FCC RF exposure...

Page 6: ...aundry tub in a wet basement or near a swimming pool 2 Avoid using a telephone other than a cordless type during an electrical storm There may be a remote risk of electric shock from lightning 3 Do not use the telephone to report a gas leak in the vicinity of the leak 4 Use only the power cord and batteries indicated in this manual Do not dispose of batteries in a fire They may explode Check with ...

Page 7: ...name and number If you subscribe to Call Waiting ID and Caller ID the system can show you the incoming caller information even when you are already talking on the phone READ THIS BEFORE INSTALLATION We have designed your phone to conform to federal regulations and you can connect it to most phone lines However each device that you connect to the telephone line draws power from the line We refer to...

Page 8: ... choice of several locations try each to see which provides the best performance The handset antenna is located on the back above the ringer speaker For maximum communication range do not hold the handset in such a way as to cover the antenna by your hand Also place the handset in the upright position while not in use so the antenna can pick up the signals from the base When there is obstacle such...

Page 9: ...AC adapter s barrel plug into the DC IN 9V jack on the back of the base 4 Route the adapter s cord through the strain relief slot on the base then plug the adapter into a standard AC outlet On a Wall Plate or Wall To mount the phone directly on a wall you need two screws not supplied with heads that fit into the keyhole slots on the base Drill two holes 315 16 inches apart Thread a screw into each...

Page 10: ... notches on the base 5 Plug the adapter into a standard AC outlet Hook the cord on the notch of the bracket 6 Plug the telephone line cord into the telephone outlet 7 For a wall plate align the base s keyhole slots with the wall plate studs and slide the base downward to secure it For direct wall mounting align the base s keyhole slots with the mounting screws and slide the base downward to secure...

Page 11: ...ts Recharge the battery pack when Low Battery flashes on the display If you have trouble replacing the battery pack take the phone to your local RadioShack for assistance Recharging the Battery Pack If the battery pack becomes weak during a call Low Battery flashes When this happens you cannot make a call until you recharge the battery pack If the display is blank and the phone does not work recha...

Page 12: ... does not hold a charge for more than 2 hours after an overnight charge replace it with a new 3 6 volt 800 mAh battery pack with a connector that fits the socket in the battery compartment You can order a replacement battery pack through RadioShack Install the new battery pack and charge it for about 15 20 hours o oWARNING o Dispose of the old battery pack promptly and properly Do not burn or bury...

Page 13: ...hen insert the headset s plug into the jack Ô Connecting a headset disconnects the handset s earpiece and microphone CID VOL or REDIAL P on the handset also controls the headset s volume With a headset connected you can make or answer calls as usual using the keys on the handset When you finish using the headset disconnect it from the handset and close the rubber cover to protect the jack Ô NOTES ...

Page 14: ...l The Ringer off icon indicates that ringer is turned off Talk The Mute icon appears when you mute the handset Talk The Speaker icon appears when the handset speaker phone is used Talk The Privacy icon appears when the Privacy Mode is turned on Turning on the phone Hanging up the phone Confirmation Done Deleting Deleted Paging the handset Also the animation display changes depending on the ringer ...

Page 15: ...ey is determined by the icon that appears directly above it For example when the handset is in standby mode pressing soft key 1 will activates Line1 When the handset is in talk mode pressing soft key 1 displays the list of CWDX option Complete information on the features controlled by the soft keys can be found under each feature In standby mode In talk mode Soft key 1 Soft key 2 Soft key 3 Soft k...

Page 16: ... set and entries you must store in memory to take full advantage of all the phone features The table below lists the default settings Function Default Settings Set TEL LINE Auto Edit Voice Mail None Ringer Volume High Ringer Tone Line1 Flicker Line2 Clatter Distinctive Ring On Auto Talk Off Anykey Answer Off Banner Language LCD English Contrast level 5 Key touch tone On Animation Screen On Room Mo...

Page 17: ... extended to two minutes DirectLink Mode In DirectLink mode a pair of handsets can function as two way radios DirectLink Mode allows two handsets to communicate with each other without the base unit or a telephone line Use them at sporting events or while shopping to stay in contact with family members or friends You must set both handsets to DirectLink Mode to activate this feature Ô Using Direct...

Page 18: ...elect the handset you want to monitor by using CID VOL or REDIAL P 3 Press the OK soft key Monitoring appears and you hear sounds in the room where the handset is installed 4 To turn off the Room Monitor press the END soft key or END Handset Setup The following submenu options must be set separately for each handset Selecting a Telephone Line TEL LINE allows you to set default telephone line The l...

Page 19: ...er up to 20 digits If you have an access number already entered the current number will appear in the display To delete that number press the DELETE soft key then the OK soft key 4 If you need to have the phone wait before sending the next digits press REDIAL P P appears in the display each time you press REDIAL P each pause inserts a two second delay in the dialing sequence and each pause counts ...

Page 20: ...ne Selecting a Ringer Tone Ringer Tone lets you choose from ten ringer tones or ten melodies Ringers Flicker Clatter Soft Alert Wake Up Light Bug Beep Boop Tone Board Chip Chop Party Clap Reminder Melodies Beethoven s Symphony 9 Beethoven9 For Elise Elise We Wish You A Merry Christmas Merry Xmas Home Sweet Home Hm Swt Hm Lorri Song 6 Lorri Song When Irish Eyes Are Smiling Irish Eyes Aura Lee Let M...

Page 21: ...locations the phone uses the distinctive ring assigned to that particular caller You can assign distinctive rings to multiple phonebook memory locations Switching the setting to Distinctive Off disables distinctive ringing all incoming calls will have a normal ring tone Switching to Distinctive On activates all programmed distinctive ring memory locations 1 Press the MENU soft key Select the Hands...

Page 22: ...r REDIAL P to select On or Off 3 Press the OK soft key You will hear a confirmation tone Setting the True Banner True Banner lets you customize the name your handset displays The name will be displayed on the LCD screen during Standby Mode Intercom Intercom Hold Room Monitor and Copy Phonebook operation The banner name will be displayed on the receiving handset as well 1 Press the MENU soft key Se...

Page 23: ...ose one of the 10 levels for optimum viewing 1 Press the MENU soft key Select the Handset Setup menu and then the LCD Contrast submenu 2 Press CID VOL or REDIAL P to adjust the contrast of the LCD 10 levels 3 Press the OK soft key You will hear a confirmation tone Setting the Key Touch Tone Key Touch Tone is the tone your keypad makes when keys are pressed You can turn this tone on or off 1 Press ...

Page 24: ...ting Room Monitor To prevent the monitoring of a particular handset simply turn off the Room Monitor feature on that handset 1 Press the MENU soft key Select the Handset Setup menu and then the Room Monitor submenu 2 Press CID VOL or REDIAL P to select Off 3 Press the OK soft key You will hear a confirmation tone Global Setup If you change one of the global settings you change that setting for sec...

Page 25: ...isplays the name and number of an incoming call while you are on the line Call Waiting Deluxe CWDX allows you to handle call waiting calls in seven different ways Ô 1 Press the MENU soft key Select the Global Setup menu and then the CIDCW submenu 2 Press CID VOL or REDIAL P to select L1 or L2 and then press the OK soft key 3 Press CID VOL or REDIAL P to select CW On CWDX On CW On CWDX Off or CW Of...

Page 26: ... not sure of your dialing system set the unit to tone dialing Make a trial call If the call connects leave the setting as is otherwise set the unit to pulse dialing If your phone system requires pulse dialing and you need to send DTMF tones in certain situations during a call you may switch over to tone dialing refer to Tone Dialing Switch Over on page 33 1 Press the MENU soft key Select the Globa...

Page 27: ...ssage signal to On or Off 4 Press the OK soft key You will hear a confirmation tone DE REGISTER THE HANDSET Deregister HS clears the handset s ID from the main base unit and the base ID from the handset You will usually only deregister the handset if you are having a problem with your phone 1 In standby mode select Deregister HS in the menu and press the OK soft key Deregister HS appears 2 Press C...

Page 28: ...o select a particular line press the LINE1 or LINE2 soft key 3 Listen for the dial tone 4 Dial the number OR 1 Remove the handset from the base 2 Dial the number If pause is required press REDIAL P P appears in the display which represents a pause 3 Press TALK FLASH The phone will automatically select a free line To select a particular line press the LINE1 or LINE2 soft key Ô NOTES Ô To set Auto T...

Page 29: ...D or return the handset to the base From the handset speakerphone press END or return the handset to the base Switching to the Handset Speakerphone During a Call To switch a normal call to the speakerphone press SPEAKER on the handset To switch from a speakerphone call to a normal call press SPEAKER Ô NOTES Ô From the Handset Speakerphone The handset microphone is located at the bottom of the hand...

Page 30: ...one numbers dialed can be quickly redialed from the handset Redial numbers stored in the handset are independent from each other Ô 1 With the phone in standby mode press the REDIAL P 2 Press CID VOL or REDIAL P to scroll through the last three dialed numbers 3 Press TALK FLASH or SPEAKER or the correspond soft key LINE1 or LINE2 The selected number is dialed 4 To hang up press END Ô NOTES Ô Call W...

Page 31: ... choose Yes 6 Press the OK soft key The redialed number is deleted Storing a Redial Record 1 With the phone in standby mode press REDIAL P 2 Press CID VOL or REDIAL P repeatedly to display the number to be stored 3 Press the EDIT soft key 4 Press CID VOL or REDIAL P to choose Store into PB and then press the OK soft key 5 To complete the setting follow the steps 3 8 in Storing Phone Numbers Names ...

Page 32: ...mute press DO NOT DISTURB again You can also mute the ringer tone while the phone is ringing by pressing DO NOT DISTURB on the base To mute the ringer tone for each handset temporarily when the phone is ringing press MUTE on a handset The ringer tone will return to the previous setting starting with the next incoming call MUTE MICROPHONE You can temporarily mute the microphone so that the caller c...

Page 33: ...he range limits of the base unit you will hear a beep and see Out of Range on the display and then the handset returns to standby mode PRIVACY MODE Privacy mode prevents interruption from another handset This works only when the phone is in use While on a call press the PRIVACY soft key on the handset Privacy Mode On and appear in the display To exit Privacy Mode press the PRIVACY soft key again w...

Page 34: ... outside lines to participate in a conference call 1 During a call press INTCM HOLD on the handset to put the first caller on hold 2 Press the line soft key LINE1 or LINE2 for a free line to make or answer a second call 3 When the second call is connected press CONF to initiate a conference call 4 To disconnect a single caller press the corresponding soft key LINE1 or LINE2 to place the caller you...

Page 35: ...e messages waiting in your voice mailbox Just program the phone with your access number and you can get your messages at the touch of a button The voice mail service provider will supply you with the access number This number may be simply a phone number Refer to the provider s literature When you have messages press CONF The line icon L1 or L2 which has the message appears Press the correspond so...

Page 36: ...pears after you ve retrieved your messages you may need to reset the indicators With the phone is in standby mode press and hold PAGE on the base until the paging sound stops about 5 seconds Ô Ô NOTEÔ If the battery pack is completely drained the handset will not beep 43 3703 book Page 36 Thursday July 15 2004 11 37 AM ...

Page 37: ...ms 1st line Phonebook title 2nd line The number of the phonebook locations used 3rd line How to search press the number keypad CID VOL or REDIAL P 4th line The COPY STORE and DELETE soft keys 2 Press the STORE soft key Store Edit Name appears Ô 3 Enter the name up to 16 characters by using the number keypad see Steps for Entering Names and Special Characters on page 38 If a name is not required go...

Page 38: ...ars in the following order upper case letters first lower case letters next and finally the number corresponding to the key Ô Ô NOTES Ô The pause key counts as one digit Pressing REDIAL P more than once increases the length of the pause between numbers Each pause represents a two second delay If you choose not to store a Distinctive Ring simply select the No Selectn option Selecting a speed dial l...

Page 39: ...Press 6 once and then press to move the cursor to the right 4 Press 6 six times 5 Press 8 six times 6 Press 4 six times 7 Press 3 five times 8 Press 7 eight times 9 When finished press the OK soft key To continue to store the telephone number proceed to step 5 under Storing Phone Numbers Names Distinctive Rings and Speed Dial on page 38 VIEWING THE PHONEBOOK Your phone stores names numbers in the ...

Page 40: ...with the letter you entered appears For example to search for Movies press 6 once Press CID VOL or REDIAL P until the phonebook location is displayed 3 To finish the viewing operation press END MAKING CALLS USING THE PHONEBOOK 1 When the phone is in standby mode view the phonebook location to dial see Viewing the Phonebook on page 39 2 Press TALK FLASH or SPEAKER The displayed number is dialed To ...

Page 41: ...ELETE soft key Delete All appears Use CID VOL or REDIAL P to select Yes and then press the OK soft key You will hear a confirmation tone 2 Press CID VOL or REDIAL P or the number keypad to view the phonebook locations see Viewing the Phonebook on page 39 a Editing the Stored Data 1 When the phonebook location to be edited appears press the EDIT soft key Press CID VOL or REDIAL P to select Edit and...

Page 42: ...and numbers You can transfer one memory phonebook location at a time or all memory locations at once Ô 1 When the phone is in standby mode press MUTE 2 Press the COPY soft key 3 Press CID VOL or REDIAL P to select the handset to which you want to transfer the phonebook locations and then press the OK soft key 4 Press CID VOL or REDIAL P to select One Memory or All Memories and then press the OK so...

Page 43: ...dset Copying and the receiving handset name appear When the transfer is completed Done appears on the handset TESTING STORED EMERGENCY NUMBERS If you store an emergency service s number police department fire department ambulance and you choose to test the stored number make the test call during the late evening or early morning hours to avoid peak demand periods Also remain on the line to explain...

Page 44: ...ng call information is stored in the Caller ID record If the Caller ID service includes the caller s name the name will appear in the display up to 15 characters You may receive any one of the following messages When invalid data is received Incomplete Data When a private name is received Private Name When a private number is received Private Number When a unknown name is received Unknown Name Whe...

Page 45: ...l through the messages from the latest to the earliest or CID VOL to scroll back through the messages To view the Caller ID messages with alphabetical search press the number key pad 2 9 and 0 with the letter associated with the first letter of the desired message 3 To finish the viewing operation press END Ô IMPORTANT Memory locations for Caller ID messages and Phonebook locations including Speed...

Page 46: ...Press the OK soft key You will hear a confirmation tone Deleting all Caller ID names numbers 1 When the phone is in standby mode press CID VOL 2 Press the DELETE soft key Delete All appears 3 Press CID VOL or REDIAL P to choose Yes 4 Press the OK soft key You will hear a confirmation tone USING THE CALLER ID MESSAGE LIST Calling a party from the Caller ID list 1 When the phone is in standby mode v...

Page 47: ...ge to be stored Then press the EDIT soft key 2 Press CID VOL or REDIAL P to select Store into PB and the OK soft key If the Caller ID message is already stored in memory you will hear a beep and This data is already stored appears The number will not be stored 3 To complete the setting follow the steps 3 8 in Storing Phone Numbers Names Distinctive Rings and Speed Dial on page 37 38 Ô NOTES Ô When...

Page 48: ...to the call Your phone is pre programmed with seven call waiting options You may select to ask the calling party to hold send them a busy message forward them to your voice mail or answer and drop the first caller You may also select to conference them into the current call or at any time choose to drop the first or drop the last caller Check with your local telephone company for a full list of op...

Page 49: ...plied with the phone is registered to the base by the factory When charged pre registered handset displays a handset ID number Handset that has not been registered displays Place handset on main base to register When you register an extra handset to the base the handset ID will be assigned 1 Before registering the extra handset the battery pack MUST be charged for 15 20 hours 2 Place the extra han...

Page 50: ... the receiving handset press TALK FLASH the ANSWER soft key or if Anykey Answer is on press any number key TONE or 4 When you finish your conversation press END or the END soft key on either handset Return the handset to the cradle or press the CANCEL soft key and then the OK soft key cancelling DirectLink mode INTERCOM CALL TRANSFER FEATURE Intercom and Call Transfer features are available for yo...

Page 51: ...any number key TONE or when Anykey Answer is on or pick up the handset from the cradle when Auto Talk is on 4 To hang up the intercom call press END or the END soft key on either handset Call Transfer Feature From handset to handset 1 During a call press INTCM HOLD on the handset The line soft key LINE1 or LINE2 to be placed on hold will flash The Call will be put on hold 2 Select a handset to tra...

Page 52: ...ny number key TONE or when Anykey Answer is on or pick up the handset from the cradle When Auto Talk is on 4 To hang up the intercom call press the END soft key or END on the handset 5 To speak to the caller press the corresponding soft key LINE1 or LINE2 on the receiving handset 43 3703 book Page 52 Thursday July 15 2004 11 37 AM ...

Page 53: ...the base and wall outlet Disconnect the AC adapter for a few minutes and then reconnect it De register the handset see De register the Handset on page 27 and register the handset see Register the Handset to the Base on page 49 Make sure that you are not too far from the base If an outside call is already established you cannot make another outside call The handset doesn t ring or receive a page Ch...

Page 54: ... local telephone company to verify your Caller ID service is current You cannot register the handset at the base Charge the battery pack for 15 20 hours De register the handset see De register the Handset on page 27 and register the handset see Register the Handset to the Base on page 49 The handset doesn t communicate with another handset De register the handset see De register the Handset on pag...

Page 55: ...ithin the range or the registration data in the original base unit is erased Out of Range error takes place and you cannot de register the handset Should you encounter this trouble follow these steps to individually de register the handset and the base 1 Remove the handset if it sits on the base 2 On the handset press and hold END and at the same time until you hear beep 3 Disconnect the AC adapte...

Page 56: ...ect during the warranty period take the product and the Ra dioShack sales receipt as proof of purchase date to any RadioShack store RadioShack will at its option unless otherwise provided by law a correct the defect by product repair with out charge for parts and labor b replace the product with one of the same or similar design or c refund the purchase price All replaced parts and products and pr...

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