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12.
The motion detect is not working,
Possible reasons:
A.
The time range set is not correct.
B.
The motion detect area set is not correct.
C.
The sensitivity is too low.
D.
Limited by some hardware edition.
13.
I cannot login via web or CMS.
Possible reasons:
A.
The system is Windows 98 or ME. We recommend updating to
windows 2000 SP4 or higher Version or installing the software for low
edition.
B.
ActiveX is not installed or blocked by web browser.
C.
The version DX display driver is not DX8.1 or later. Update the display
card driver.
D.
Network connection failure.
E.
Network setting issues.
F.
Invalid password or user name.
G.
The CMS is not matched the DVR program version.
14.
The image is not clear or there is no image in network preview state
or video file playback state.
Possible reasons:
A.
Network is not stable.
B.
The user machine is resource limited.
C.
Choose the play-in-team mode in the network setup of DVR.
D.
The region shelter or channel protection is set.
E.
The user has no surveillance purview.
F.
The real-time image of the hard disk recording machine itself is not
clear.