QuickLabel LF-100, User Manual

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Troubleshooting
LF-100 User Guide 39
Fix
To fix this error, you must first power off the plotter, turn the plotter back on, wait for the display
on the plotter to load, then press the number “2” as instructed on the plotter to complete the
set-up.
Plotter Error “E05004 Hardware Realign Push Rollers
Confirm”
Problem
The plotter displays an error “E05004 Hardware Realign Push Rollers Confirm”
Cause
This error occurs when the pinch rollers are not aligned properly with the plotter’s grips.
Fix
Before feeding the material through the plotter (While the rear lever is in the down position) be
sure that the pinch rollers are aligned properly with the plotter’s grips.
Cutting Manager Error “Black-mark not found”
Problem
After starting a job in Virgo CM, you get an error “Black-mark not found”.
Cause
This problem occurs after you start the job and the software can’t detect the black-mark on the
media. The reason for this could be the following; the media is missing a marker to begin with;
the media is not aligned with the arrow points labeled on the front and back of the plotter; the
plotter’s camera is not positioned correctly; and the plotter’s camera is picking up too much
exposure from the sunlight or another light source.
Fix
To fix this, before you start any job in Virgo CM be sure to always do the following; check and
make sure the media has a black-mark printed on it to begin with; manually align the media with
the arrow points labeled on the front and back of the plotter (This is done with the plotter’s rear
handle in the down position); make sure to position the plotter’s camera over the black-mark in
order to center marker as much as possible on the software camera preview.