QuickLabel LF-100, User Manual

Page: 38 / 42

Troubleshooting
LF-100 User Guide 38
Plotter is Not Cutting or Plotter Cutting Through the
Material
Problem
After starting a job, you notice that the plotter is not producing a clean cut through the media or
the plotter is cutting all the way through the media.
Cause
This happens if cut force in or blade exposure may be set too low if it’s not producing a clean
cut or if it’s cutting all the way through the media it could be set too high.
Fix
If the plotter is not producing a clean cut, this can be fixed by either; increasing the cut force in
Virgo CM while decreasing the blade exposure until the unit provides satisfactory results or you
can also decrease the cut force and increase the blade exposure until it produces a perfect cut.
Adjust both accordingly until the correct cut setting has been achieved.
If the plotter is cutting through the media, this can be fixed by decreasing both the cut force and
blade exposure to factory settings and start by increasing the cut force until you get a clean cut.
You may have to increase the blade exposure while decreasing the cut force there’s a clean
cut and the correct settings has been achieved.
Note: You can continue to increase the blade exposure if necessary, but remember that when
you increase the blade exposure, do not simultaneously increase the cut force or you will cut
through the cutting mat below the media. It is always best to increase one setting while
decreasing the other or just increasing one setting only, normally the blade. Never increase
both settings simultaneously.
Plotter Error “E01019 Hardware Y Position Alarm Power off
then on”
Problem
The plotter displays an error “E01019 Hardware Y Position Alarm Power off then on”.
Cause
This error occurs when the blade tray was moved from side to side by the user after loading the
media onto the plotter and with the rear plotter lever in the up position.