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QUEST 100 

 

                                                   INSTALLATION, OPERATION AND MAINTENANCE INSTRUCTIONS

QUESTCLIMATE.COM

(877) 420-1330

QUEST 100 DEHUMIDIFIER LIMITED WARRANTY 

 WARRANTOR:

  

 

Therma-Stor LLC 

 

 

4201 Lien Rd 

 

Madison, WI 53704 

 

Telephone: 1-800-533-7533

 

WHO IS COVERED: 

This warranty extends only to the original end-user of the Quest 100 Dehumidifier 

dehumidifier, and may not be assigned or transferred.

FIRST YEAR WARRANTY: 

Therma-Stor LLC warrants that, for one (1) year the Quest 100 Dehumidifier 

dehumidifier will operate free from any defects in materials and workmanship, or Therma-Stor LLC will, at its 
option, repair or replace the defective part(s), free of any charge.

SECOND THROUGH FIFTH YEAR WARRANTY:

 Therma-Stor LLC further warrants that for a period of five (5) 

years, the condenser, evaporator, and compressor of the Quest 100 Dehumidifier dehumidifier will operate free 
of any defects in material or workmanship, or Therma-Stor LLC, at its option, will repair or replace the defective 
part(s), provided that all labor and transportation charges for the part(s) shall be borne by the end-user.

END-USER RESPONSIBILITIES:

 Warranty service must be performed by a Servicer authorized by Therma-Stor 

LLC. If the end-user is unable to locate or obtain warranty service from an authorized Servicer, he should call 
Therma-Stor LLC  at the above number and ask for the Therma-Stor LLC Service Department, which will then 
arrange for covered warranty service. Warranty service will be performed during normal working hours.

The End-user must present proof of purchase (lease) upon request, by use of the warranty card or other 
reasonable and reliable means. The end-user is responsible for normal care. This warranty does not cover 
any defect, malfunction, etc. resulting from misuse, abuse, lack of normal care, corrosion, freezing, tampering, 
modification, unauthorized or improper repair or installation, accident, acts of nature or any other cause beyond 
Therma-Stor LLC's reasonable control.

LIMITATIONS AND EXCLUSIONS: 

If any Quest 100 Dehumidifier part is repaired or replaced, the new part shall 

be warranted for only the remainder of the original warranty period applicable thereto (but all warranty periods 
will be extended by the period of time, if any, that the Quest 100 Dehumidifier is out of service while awaiting 
covered warranty service).

UPON THE EXPIRATION OF THE WRITTEN WARRANTY APPLICABLE TO THE Quest Dual DEHUMIDIFIER OR ANY PART THEREOF, ALL OTHER 
WARRANTIES IMPLIED BY LAW, INCLUDING MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, SHALL ALSO EXPIRE.  ALL 
WARRANTIES MADE BY THERMA-STOR LLC  ARE SET FORTH HEREIN, AND NO CLAIM MAY BE MADE AGAINST THERMA-STOR LLC BASED 
ON ANY ORAL WARRANTY. IN NO EVENT SHALL THERMA-STOR LLC, IN CONNECTION WITH THE SALE, INSTALLATION, USE, REPAIR OR 
REPLACEMENT OF ANY Quest Dual DEHUMIDIFIER OR PART THEREOF BE LIABLE UNDER ANY LEGAL THEORY FOR ANY SPECIAL, INDIRECT 
OR CONSEQUENTIAL DAMAGES INCLUDING WITHOUT LIMITATION WATER DAMAGE (THE END-USER SHOULD TAKE PRECAUTIONS AGAINST 
SAME), LOST PROFITS, DELAY, OR LOSS OF USE OR DAMAGE TO ANY REAL OR PERSONAL PROPERTY.

Some states do not allow limitations on how long an implied warranty lasts, and some do not allow the exclusion 
or limitation of incidental or consequential damages, so one or both of these limitation may not apply to you.

LEGAL RIGHTS:

 This warranty gives you specific legal rights, and you may also have other rights which vary from 

state to state.

REGISTER YOUR NEW DEHUMIDIFIER

 

using the serial number and part number at

www.thermastor.com/registration

or scan code above

SERIAL NUMBER

  _______________________

PART NUMBER

  _________________________

IMPORTANT  WARRANTY  INFORMATION

DO NOT DISCARD

Summary of Contents for 100

Page 1: ...O M 87 7 420 1330 Patents thermastor com patents Serial Number Install Date Sold By 06 23 R E V A Compact Size Digital Controls Industry Leading Efficiency Superior MERV 13 Air Filtration Ducting Opt...

Page 2: ...rd Air Filter 14 6 2 Impeller Fan Oiling 14 7 Service 15 7 1 Warranty 15 7 2 Technical Description 15 7 3 Troubleshooting 15 7 4 Refrigerant Charging 17 7 5 Impeller Fan Replacement 17 7 6 Compressor...

Page 3: ...able DO NOT place the device directly on structural members Provide vibration isolation in order to minimize operational vibration and or noise A drain pan MUST be placed under the unit if installed a...

Page 4: ...AGE 120 Volt 1 Phase 60 Hz CURRENT DRAW 5 0A RATED CURRENT DRAW 104 F 36 6 8A MINIMUM CIRCUIT AMPACITY MCA 8A MAXIMUM OVERCURRENT PROTECTION MOP 15A RECOMMENDED BREAKER SIZE 15A ENERGY FACTOR L KWH 3...

Page 5: ...4 4 The unit should be suspended with a hang kit from the floor joists if there is any possibility of flooding A flooded unit is not covered by warranty Feet will be installed as a securing measure a...

Page 6: ...year as this could diminish the water removal capability of the dehumidifier If the Check Damper is not used it is important to have the HVAC system fan ON when the dehumidifier is ON to prevent backf...

Page 7: ...local codes prior to installing C DEDICATED QUEST RETURN TO HVAC RETURN Create a separate return for the Quest 100 Dehumidifier in a central area of the building Installing the supply air from the Qu...

Page 8: ...e dehumidifier Install a 6 insulated duct from outside teeing into the 8 return duct of the Quest 100 Dehumidifier to provide outdoor air ventilation optional An 8 diameter duct is recommended for bra...

Page 9: ...ore Be sure the extension is at a downward slope to the drain B An optional condensate pump kit may be installed if lift is required to remove condensate To order contact your local dealer or visit ou...

Page 10: ...ERATION AND MAINTENANCE INSTRUCTIONS QUESTCLIMATE COM 877 420 1330 4 4 HANGING DIAGRAM QUEST 100 4036668 Hang Bracket PN 4036668 Bottom view of dehumidifier and two brackets not included NOTE LEVELING...

Page 11: ...area that may become wet a GFCI protected circuit is recommended The unit should not be used in areas prone to flooding Consult local electrical codes for any further information An optional remote de...

Page 12: ...over the snowflake will light up when defrost is occurring ice is detected on coils The fan will be on and the compressor will be off during defrost FILTER RESET Filter reset button will light up afte...

Page 13: ...ated when an external control is used to control RH When Terminal Control is active the internal RH sensor is disabled Pressing the Fan button alternates the unit between 3 fan speeds Hi gh Increased...

Page 14: ...t Indicates when dehumidifier is in an alarm state NOTE Alarm terminals are used to interface with a remote alarm or building automation system The terminals switch when the unit has a malfunction and...

Page 15: ...l where it absorbs heat from the incoming air and evaporates The evaporator operates in a flooded condition which means that all the evaporator tubes contain liquid refrigerant during normal operation...

Page 16: ...ntrol or power board Fan is not running Dehumidification or fan is being called for 7 Loose connection in fan circuit 8 Obstruction prevents fan impeller rotation 9 Defective fan 10 Bad control or pow...

Page 17: ...trical components 2 Plug in the unit and turn the humidity control to ON Check for volts from compressor black wires on compressor relay to white wire on compressor capacitor using an AC voltmeter 2 1...

Page 18: ...r was not rotating Contaminants are therefore largely confined to the compressor housing A single installation of liquid and suction line filter driers will probably clean up the system If sludge is e...

Page 19: ...ator it will sense the frost build up and automatically defrost the evaporator The Quest 100 Dehumidifier may not appear to be operating correctly during the defrost sequence but once the defrost sequ...

Page 20: ...service people should service this unit TOOLS REQUIRED T25 Torx Driver 11 32 Driver Following all local and national electrical codes and standards route electrical service to the location that the de...

Page 21: ...ound stud and use 11 32 driver to secure nut to stud Connect WHITE wire from LINE N terminal Connect BLACK wire from LINE L terminal Remove cord retention bracket Remove bushing from 7 8 hole 9 Replac...

Page 22: ...6 TEMPERATURE TOO HIGH Error code E6 compressor off fan off Temperature too high Broken sensor Yes 7 TEMPERATURE TOO LOW Error code E7 compressor off fan off Temperature too low Broken sensor Yes 8 C...

Page 23: ...use abuse lack of normal care corrosion freezing tampering modification unauthorized or improper repair or installation accident acts of nature or any other cause beyond Therma Stor LLC s reasonable c...

Page 24: ...1 Comm Cable 7 4039294 Condenser 8 4039814 Compressor 9 4039815 Overload not pictured Item Part No Description 10 4041909 Display Assembly 11 4042005 Filter 12 4042066 01 Impeller 13 4042119 01 Base D...

Page 25: ...25 QUEST 100 INSTALLATION OPERATION AND MAINTENANCE INSTRUCTIONS QUESTCLIMATE COM 877 420 1330 3 7 8 9 10 1 4 5 11 14 13 12 16 17 2...

Page 26: ...QUESTCLIMATE COM 877 420 1330...

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